Avayler Software

Halfords, a premier provider of motoring products and automotive services in the UK, is dedicated to delivering an unrivalled customer experience. Recognising the digital transformation in customer service expectations, Halfords developed Avayler - a comprehensive solution combining physical stores, garages, and mobile services. From bolstering service technicians with robust features to enabling seamless customer interaction at various digital touchpoints, Avayler has revolutionised the delivery of 80,000 services weekly across the UK. This industry-leading solution, now adopted by large automotive businesses in the US and EMEA, continues to elevate service standards globally.