Workshop on Platform Analytics

The Workshop on Platform Analytics presents new scientific research on platform analytics. 

Platforms enable direct  interactions between agents. Network externalities distinguish platforms from traditional business models: Platform value to customers depends on how many other customers, of various types, are using the same platform.

Platforms have become pervasive in the digital economy. Most of the largest firms in the world are platforms, and there are also platforms of all sizes. Platform design enables valuable connections, platform policies structure customer transactions, and platforms remediate when things go wrong. Yet platform incentives may diverge from some customer interests, leading to some questionable practices. 

"The purpose of knowledge is action." We construe Platform Analytics broadly as using data to improve decisions in a platform context. All papers are archived at https://platformanalytics.org/