The Ops Drop

Welcome to The Ops Drop, a podcast designed for business operators who want actionable insights to build solid foundations for scalable growth. Created by Darren Fay and Mackenzie Hughes—industry veterans with deep expertise in Revenue Operations and Product Operations—this show brings quick, focused content perfect for professionals with busy schedules and short attention spans.

At The Ops Drop, we explore every facet of operations—vision, culture, processes, tools, and strategies—because operations is at the heart of everything a business does. Whether you’re in a startup or a public tech company, operations evolve, and so do we. Tune in for expert-led discussions packed with real-world experience to help you stay ahead in a fast-changing world.