The Angus & Pete Show

Call centre. Contact centre. Customer engagement. Customer experience. CX. Whatever you're calling it this week, The Angus & Pete Show takes a look at the technology supply and buy chain to uncover what vendors, resellers, adopters and users get up to as they try to exploit each other for their own gain. 

Industry veterans Angus and Pete uncover the realities, motivators and challenges of the tech eco-system to help sellers be better sellers and buyers be better buyers.