CXM Academy Podcasts

Welcome to the official podcast feed from CXM Academy! This is your go-to resource for practical, engaging, and (yes) fun CX expertise.

We run two different shows right here:
🌍 TABLE 7
Host Michel Stevens travels the globe, pulling up a chair with the sharpest CX minds—marketers, restaurateurs, consultants, and academics. These are the deep-dive conversations on what makes customer experience tick across different cultures.

⚡ TABLE STAKES
Running between seasons of Table 7, are your shorter, "almost weekly" episodes. Think of them as the actionable insights and current trends you need to stay ahead of the curve. No fluff, just the "table stakes" for CX excellence.

We're not about boring theory or outdated methods. 
We're 100% focused on practical application.

This is how we empower you to become a strategic CX leader.

Pull up a chair. Join the conversation.