Rob Chamberlain Marketing

Proper marketing thinking for hospitality.

This channel is for hotel, venue and events professionals who want marketing to be more than noise, content and short-term tactics.

I talk about how real marketing actually works – starting with diagnosis and research, moving through strategy, and only then into execution. That means segmentation, targeting and positioning before promotion. Product and experience before price. And profit before vanity metrics.

The focus is hospitality, but the principles are universal. Understanding customer behaviour, making better commercial decisions, and building brands that earn demand rather than chase it.

If you’re tired of being busy without being effective, discounting your way through slow periods, or watching marketing get reduced to the colouring-in department, this channel is for you.

Clear thinking. Proper structure. Marketing that earns its seat at the table.