Mark Kirby — Wedding Venue Strategy

I help owner-run wedding venues turn more enquiries into show rounds and booked weddings. Practical, operator-to-operator advice on enquiry response, follow-up, and the AI that is quietly changing how couples book.

I grew up in a family wedding and hospitality business and spent twenty years building customer engagement teams for names like Heathrow and M&S. These days I work with wedding venues on the things that move the numbers: replying to couples fast, following up without the chase, and using AI and automation without losing the human touch.

New videos cover enquiry-to-tour systems, profitable venue operations, and where couples and technology are heading next.

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