Change Comes From Within

Organisational change has a thirty-year problem. We keep hiring the same credentials, running the same programmes, and getting the same results. The NAO publishes the evidence year after year. The IPA rates programmes amber and red. 
And we keep looking for the answer in the wrong place. Change Comes From Within is a series examining why change programmes fail — not because of resistant employees or the wrong methodology, but because of something organisations almost never examine: where governance, leadership, and accountability for adoption actually sit.
It is not a self-help series. It does not offer a better framework. It asks the questions that most of the industry would rather leave alone. 

Created by Karen Michael-Cox. Twenty-five years of leading change across the NHS, policing, local government, defence, and international development.

New episodes from April 2026.