Hotelier | Jorge Venegas (EN)

Real hotel crises and how they get solved: hotel management, leadership, customer service and mystery shopping for hotels and restaurants. I'm Jorge Venegas: 30+ years as General Manager and CEO of hotels in the U.S., Latin America and the Caribbean, with 5 hotel openings from the ground up.

What you'll find here:
🚨 Real hotel crises: what happened and how it was solved
🏨 Real hotel operations cases
🕵️ Mystery shopper: what we uncover when no one knows they're being evaluated
👔 Leadership and teams that actually work

Do you own a hotel or restaurant and want to know what happens when you're not there? Confidential mystery shopper evaluations in Miami and South Florida.
🌐 hotelierjv.com

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#Hotelier #HotelManagement #HotelCrisis #MysteryShopper #CustomerService #MiamiHotels #Hospitality #HotelLeadership