Exotel

Exotel is your AI transformation partner for customer engagement and experience. Trusted by over 7000 clients globally across various industries, we facilitate over 25 billion annual conversations through omnichannel, voice, agents, and bots. Exotel’s AI-powered solutions empower agents, bots and customers alike, enhancing interactions with conversational intelligence, and optimising resources to deliver exceptional CX and business growth. Exotel wins when you Win.

#CX #GenAI #Cloud Call Center #CCaaS #Call Center Software #Digital Customer Engagement #Conversational AI #ChatBot #Automated Routing #IVR #Self service #VoIP #Conversational Context #Cloud Communication #Cloud Telephony #voice API #Messaging API #Cloud SIP Trunk #Business Phone System #Intelligent Virtual Agents #Autonomous Contact Center #Debt Collection #Marketing Campaigns #Voice Bots #Sales Automtaion #Customer Service #Voice Streaming #Multi-factor Authentication (2FA) #voice streaming