CATO Consulting

Earn better engagement scores & drive retention with an employee experience strategy built for retail.

Our podcast: Dear Corporate... Love Stores is what retail executives need to hear but rarely do.

Hosted by founder Bekki Cait and veteran store leader Matt Copeland, each episode brings you the unfiltered truth about what's really happening in your stores. Through candid conversations, they bridge the growing disconnect between corporate offices and frontlines—revealing why your best initiatives fail, what your teams actually need, and how to transform frustration into results.

We’re CATO—an employee performance and experience consultancy specializing in retail.
We help retailers recover the sales lost to employee disengagement by connecting what your employees care about with what your business needs.

We focus on improving the day-to-day experience of your existing team. Because when they want to be there, your customers will too.