Focus Telecommunications Answering Service

Business Answering Services take intricate messages, give out information to callers, and deliver messages and information in complicated ways to multiple people through multiple medias. Today 80% of ALL major companies outsource to keep costs down so they can remain competitive and stay "Focused" on what they do best. 
Our answering services help you communicate effectively with your customers:
Keep your phones open 24/7
Manage your appointment book
Transfer calls to your employees as your receptionist
Take messages on your web site
Send audio files to your e-mail
Answer excess calls when your staff is overwhelmed
Assist with your disaster backup plan
Offer multiple time zone networking
Triage calls and follow a decision tree to assist with first level customer service
Allow you access to our system through our web portal you can change - change your on-call, view your messages and print reports
We can communicate with your customers by phone or Internet - Your website or ours!