Shep Hyken - Customer Service Speaker and Expert

Customer service speaker and expert, Shep Hyken, is the Chief Amazement Officer (CAO) of Shepard Presentations. As a professional speaker and author, Shep specializes in customer service and customer loyalty. He mixes important content with entertainment - humor and magic. He is the author of "Moments of Magic," "The Loyal Customer," "The Cult of the Customer" and the New York Times Bestseller "The Amazement Revolution." His content focuses on building loyal relationships with customers and employees; customer service, internal service, customer loyalty and more. For more information contact http://www.hyken.com or (314)692-2200.

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