RayAin Talks

This channel is for talented professionals who are unable to afford expensive trainings nor have access to opportunities in organizations based in big cities of Pakistan. They work remotely for int'l organizations but are unable to effectively communicate due to language barrier & to confidently present their ideas, lack basic soft skills to enrich their portfolio.  management experience, developed, managed & led projects across industries; Airlines, Telecoms & tech services. Advised Senior Management of various organizations in Customer Experience (CX) Management & Operations. Established and led two green field 24*7 Airline Contact Centers. Led and managed first state of the art Airline Contact Center in Pakistan. Designed & facilitated several customer services, communication, Contact Center operation management & leadership courses, workshops and internal assessment centers & customer feedback surveys. Expert Customer Experience guest speaker at various events of the industry.