 So let me just dig into one of these. Let's see, I have not seen these before, so I'm just going to open one of these up and see what the question is. So anonymous internet user writes, how to effectively manage change in a business? This is a real simple question with a real hard answer. Change management is never easy. One of the main reasons is because human beings in general do not like change and they tend to resist it at every turn, even if it's in their best interest or it's something they've even asked for in the past.