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Published on Dec 17, 2018
To give people a true sense of trust, transparency, and control, you must start with design. In this session, you will hear about Facebook’s journey to build a collaborative global program of design culminating in the launch of TTC Labs, an innovation lab improving user experiences around personal data. In this talk you'll hear the five lessons we've learned running design sprints from Buenos Aires to Brussels and from Dublin to Seoul - and how we iterated and improved as we went to ensure that mixed teams of designers, lawyers, data specialists and policymakers could learn to speak the same language and build real things.