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We'll take it away season 4 episode 16 Y'all acted like when I first started watching this y'all act like it wasn't one of y'all shows now the numbers Show that this is clearly one of y'all favorite shows to watch with me Once all the cap is gone. There's just enjoyment. You feel me? Research has shown that more than eight out of 10 young adults in the UK Admit to having received financial support from their parents One in three parents have been under financial pressure as a result of bailing out their adult children Father and son team del and dale anglin are high court enforcement agents They work across the south of england enforcing ritz and repossessing properties It's like wacky race is down there with the pedal bikes, you know, it's 7 30 a.m They're on their way to lambeth south where they come and start somebody day off on the wrong foot, ain't they? That's tough London with a rift to collect nearly 2000 pounds owed to a storage company. All right, what have we got, mate? Go up. Miss Gemma Moore. You've been in before I think. Yeah, I've been to this address before Since del's visit the debt has f***ed on a payment plan set up for her Yeah, that's it It's time the agent need to resolve the case conclusively So they settle range which is going to pay some money They get a few days to pay half of it and she's going to pay the other half within a month and she hasn't done that She doesn't want to answer a phone anymore. So we'll see we have to come back and at least try and chase it out for the claimants The agents are returning to the family home where the debtor lives with her young baby I wonder if this is one of the ones we've seen Morning, I'm looking for Gemma. She's not here Sorry, hello, hello Sorry, I'm here to see to Gemma. She's not here. Why can't I? Could you wake up please? Because we're allowed to come outside but we've given a bit of discussion really because we started six I know she's not into but we've got a high court rate. It's got to be result. We spoke to her last time So hold on speaks hold on hold on No, it's not it's not your problem. No, but I'm gonna speak to you about it I just keep ringing the bell again Hey, low key if this was uh pa he would have put his foot in there It's not her house That's fine. Listen, I don't want to keep coming here. Listen. I will let me speak to her I'm not trying so we can get to clear it up. So I don't listen. I don't want to come back here If she comes to the door, we can put it to bed With a high court writ the agents are allowed to enter the house through an open door to come out their duties Well starting the day off like this is rough Why are you swearing? Because you're in my house and you're not wanting to get out I don't want to be here. I don't want to be here either. I call them. Go on, please No, I'm not Suddenly the data Gemma appears in the hallway No, I'm not going. I'm no Gemma. I don't know who he is. All right, okay Gemma's brother gets on the phone to the police. Gemma definitely knows what can and what they can and what they can't do You letting your your brother look crazy right now Peace It's a high court writ. I've got it here. It's your sister's copy. I have to do it just like this when I finish this She's got to be given from last time, you know Dell needs Gemma to understand why they're back The reason we're here again is because you say that you's going to pay half of it that way At this time I didn't realize that that would have been a possibility Right We were happy to make that arrangement with you. You've not kept your word until we're here The issue we've got now is I don't know what belongs to you in this house. I'm what no, let me out And what doesn't if I can't trust your word because I think you're lying to me I'm going to want to see we see it's for everything in this house to get this sorted out As Gemma has defaulted on her payment plan the items in her home could be seized to pay off the deck No cap, you know coming in as the debt collector people You are already defaulted once. We're not really trying to hear it. You know what I'm saying? I'm not trying to hear you're you're lying. You didn't lie. Just the circumstances Did not prove to be that which what you said they would be So here we are But she thinks a letter sent by the storage company has bought her time Or 27 of this month, that's what the storage people said. Have you got that out? Thank you Then they're talking about disposing of stuff if you don't contact them The letter is about removal of her goods from the storage unit and not the recovery of the money she owes The agents are still duty bound to enforce the high court writ Have you spoke to them yet? She's about to lose all her stuff and she's gonna have to pay these people at the same time. There's your stuff as well When we deal with sort of young defendants, uh, nine times out of 10 Uh, they're they've totally messed up made big mistakes. The world's fallen down around them And you're gonna deal with the high emotions and the shock Of us being there inside a family home and it's not just one person now. It's the whole family The agents have been at the property for 20 minutes when Gemma's mother arrives home No, no, there's not talking in my home. This is my home. She is coming to an agreement Okay, we've who have the storage people that shows the money to fly you back to my home Well, how much are you supposed to pay? We've been making phone calls to to prevent us having to come back here We don't want to waste our time and come back here for no reason. We wanted to do that's fair enough Listen, I understand you here I wasn't even here for a long six days. Yeah, I wasn't even here. She chucked me out. I don't know that Last time you were here, I said, I was out from crying in her arms Living on my city for a year It seems the debt has caused deep family division. Well, mom, you should have kept her out because they're back And your daughter can't pay So guess what's about to happen? They about to take your stuff away Unless you know what you're gonna have to do Pay the debt Jens and Gemma's mother recently made her leave the family home I've been saying to her pay that storage. She thought that that storage that that storage She's got no money. She's got no home. The only thing she's got is a clothes on their back With Gemma saying she can't pay Will Dell and Dale ever get the two pounds? Gemma's down bad right now Some pounds they came High court enforcement agents Dell Anglin and his son Dale were in lamb This is just a sprite, by the way. It's a glass bottle sprite birthed south london To collect 2 000 pounds owed to a storage company Yeah, my fucking house The agents have returned after Gemma defaulted on comment I didn't imagine that word with trust in midtown Well, she's all cool. Now the issue is that all she does The reason we are back is because Gemma made an arrangement With us to sort this out now If she couldn't do that or she Circumstances have changed. She should have just given us a call. Now the issue is we've got an outstanding matter That's got to be addressed. It needs to be resolved. I need some form of payment because she's broken a word with me All right. Now if she if someone breaks a word with you, are you likely to be able to trust her next time? Well, that's the issue What she said was she didn't have anything or suffers in storage. She didn't have any work But then she also said She'd be able to pay half the debt by friday That wasn't what you said Yes, and then you'd pay the payment by friday, okay, that didn't happen receive no phone call the arrangement's been broken The debt doesn't disappear Dale and dale must now get the deal just broke it down very calmly to moms Mom look like she understand no She get it. What is this in the window right here now? What is going what kind of family? What kind of freaky family is this? The case resolved one way or another Can I give you a leaflet? well It's one thousand nine hundred and forty five pounds eighty three pounds Oh, she kind of my mom would hang me from the nearest pair I don't know how you can address that Because it's a lot of money and I don't expect you to sprinkle it out of there Okay, yeah, we'll do that today. Yeah, despite her frustration. Gemma's mother agrees to help her daughter out Okay, what are we talking about then? What do you think? My bad, how old is Gemma? I said I said she lives no older than 19 and the way her she's moving in here is more like 16 But I feel like she know her mom is going to pay the bill So she's just kind of winging her in around like all right mom. They're here pay the bill. You gotta do it anyway Let's see if um see if there looks something In some instances that is after resort to the bank of mom and dad to help them through difficult times Your parents will always want to help their kids That's what most of us do. It's heartwarming to see that when they do a direct debit from a bank It's from the bank like routing number and account number, right? Or however y'all call it out there Dale calls the office to see if the claimant will accept the payment plan of a hundred pounds a month This case of hundreds kind of last time she lives in a mom's house 19 months. She doesn't have any assets While Dale waits to hear from the office Dale wants to find out more about how Gemma got herself into this situation It's unfortunate that sometimes when things go wrong everything seems to go wrong, doesn't it? Did they evict you I Ain't gonna hold you Gemma is putting on a academy award-winning work right now Mom's already setting up the payment agreement, but now this is where you fake the tears So when these people leave your mom is on your side still She's gonna be like, okay. It's okay. It's okay. I don't know what you're doing Gemma You're not falling me You got the people that won't pay and they are those are the people I want I don't want the people that can't pay and haven't got the means to do so. I mean, we're here believe it or not. We're here to help Minutes later, Dale hears back from the office The 100 pound a month agreement has been accepted I need to get that to my house Right, we won't we'll be gone. What date of the month 100 pounds starting from what first of May is that gonna be all right? First of May, right? Yes. First of May be fine. Just phone if you've got any doubts of you Even if you just want advice, I don't want to I don't want you to get into this problem again or someone else comes I'd rather just deal with it in this entirety and then it's done With the payment plan agreed the case is resolved for now All right, sorry for the incident. I would you know what this show would be good in like Texas Alabama like Northern, Florida Like I would be very interested to see some debt collectors knocking on doors With cameras in those types of places in America Especially with melanin It would make for great TV honestly Imagine in the middle of Texas me A debt collector coming to somebody door Talking about you. You got this John Deere tractor That you let go pass without paying. Oh, oh buddy I'm getting up out of there. I ain't even I would never even apply for that job in America. Like why would I do that to myself? I'm not I'm not good I know I just like it, okay And this is these are the differences between America and the uk this show would never fly like In certain areas like ain't no way in all of America. Ain't no way. You know what I'm saying imagine somebody of No melanin going to the south Bronx Trying to recoup a debt even if you got like just imagine a debt collector in In south side of Chicago like get out of here. This would never ever fly Not such a bad job that I sort of feel sorry for For her because she can't be nice not to not to have somewhere of your own But at least I found me there. They stick by her. It's good. It's good to see In the last 15 years the number of new businesses in the uk has increased by 50 With sole traders being at the forefront of this surge in growth However, more than one in three small business owners take home less than 100 pounds in income each month third 130 High yeah 130,000 businesses were dissolved in the first quarter of 2016 Just now in the first quarter of 2014 mine was involuntarily dissolved my my business I had to pay a three hundred and seventy five dollar fine to read To do the paperwork to get it read read Redone You know what i'm saying To get it To get what's the reinstate it there we go to get it reinstated though it for honestly it was the The worst mistake that I ever like how did I even let that happen? Hurt I was hurt But I paid it It's back High court enforcement agents gareth short and craig vernell work across wales and the southwest of england Okay, so we're off to What's the connection? Yeah down to uh, okay, so we're off Excuse me We are four and a half seasons in who are you guys? Never seen you and I don't believe that you can do this job. Well, you got to prove it I'm not on your side with any with anything to What's the connection? Yeah down to uh, a company called egg media uk limited The company sells dresses online under the name of want that dress It owes a large debt to a parcel delivery company It's 45673 The agents have already visited the company's business address without success No 45 bands Tissue of enforcement has been sent to the home of its director sonny pool And now the agents are on their way to recover the debt There's movement inside the house, but no one's answering Gareth and craig turned detective Boxes here mate To want that dress the date on this as well as the 11th of April so he's treated recently With company parcels being delivered to the director's home address The agents are suspicious that he may be trading from here Hello enforcement agents, come to the door, please Hey, yeah the high court enforcement, okay high court enforcement agents you have looking for the owner of the director of Dang they walked straight again. Well, okay. I might be in I'm being hard right now, but pause I'm grading them a little toughly knowing that everybody be working right in. Okay Moments later sonny pool the director of want that dress arrives at the house He almost knocked over the garbage man Look how he walking up Okay, sonny is that where's your brick mate? Okay, we make up the sacks, man. Let me open my folder and we'll deal with it Here you go. I mean, there's a copy of the red thing Yep, you're looking at my hands. Yeah, cool Why can't it's his copy See this is what I mean He's trying to hold on to the little power that he got talking about something. Oh, you can look at it in my hands No, that's his copy of the rig. Give it to him Make me the UK limited me. Yes. That's right It's not me is it? I'm not saying is you but you're the director of heck me. I used to work there. Yeah I'm not the shareholder that works there. So why are you at my house? You're a director. You're a director of the company, mate We have done checks. Yeah, I am a director. There you go then. So you're not a shareholder. Yeah, you are a director of the company Is you owe 45,000 or the company owes 45,673 pounds So position it now unless that less this debt is paid We're gonna be doing a thorough search of this property looking for assets that are owned by egg media in the middle Okay. Okay. And then once we do find those items, they will be removed and sold at public auction Egg media is never upright from this address. You never will upright from this address on the director I don't owe you. Okay. So you need to leave now. We won't be leaving mate I got a reason to believe that egg media have got interest in the United Kingdom as property Oh, is this the dude that was training? This is this the dude that was training all those times And on what grounds? They're trading from this address. Yeah, but we're not Are you refusing to pay this mate? He's what? Are you refusing to pay it? Yes He did put up an arty Get the clamping as sonny refuses to pay The agents have the right to seize goods belonging to want that dress to offset the debt As the expensive white BMW parked in the drive could be owned by the business Craig decides to clamp it Next the agents look inside the house for other business assets they could seize Gareth finds stock labeled egg media in a bedroom Send me another question for you mate. If egg media got no interest in this property at all Why is this stock here from egg media? It's more proof again mate. I honestly think he's lying to us, yeah With evidence man, it's a nice couch Noting that egg media are trading from sonny's home address Gareth puts the pressure on Three weeks before we made a visit You've had chance to sell some stuff for sell some stuff. You're barely ahead of them I didn't really get the story there ain't what to do What happens I used to send all that stuff out and that's probably lost about 9 200 grams of stuff not in their system Which means we have to then use our own money to send all that stuff back out See what we've got and then send us a bill to do Just then sonny's aunt and uncle arrive We're here now it's where they're collect Oh my god, it's not even mom and dad so auntie and uncle They definitely be on bs They from the different name nephew to the to the to the to the ground ain't they 45,673 pounds Or we are gonna start removal process I'm not promising miracles by the way Okay, she was fairly nice But then despite sonny's insistence that none of the possessions in his home are linked to the business He grabs a laptop And gives it to his auntie You take that if you take that as a criminal offense or that's not it's mine. Yeah, you need to show us Yeah, it's upstairs Right I've already listed that if you take that Yeah, let's not implicate your auntie into this Ill nephew sonny with the greatest respect made right Sonny If that wasn't all my egg media why are you asking why are you asking her to take it? Okay, okay If you could prove to us it wasn't all my egg media. You're a left you're a lefty or no With sonny still not cooperating gareth and craig continue to look for proof that his company is trading from his home address Wow They find egg media's bank statements Sonny yeah question for you. So the 21st of march at 13 000 pound the bank of egg media limited please I got me um Again If egg media have nothing to do with this property whatsoever. Yeah, why is the bank statement here? Despite his dinner sonny It's looking real real real dark for you, but it miles the agents are confident that sonny's company is trading from his home address But then sonny's uncle shows them evidence that his car is on finance and can't be seized With the car out of bounds the agents have to think on their feet I feel like these are some true rookies because wouldn't they normally call and get it checked? Not test trust their word Well, no, right if they got the proper paperwork or whatever sonny If we give you 30 days to pay this off are you able to give a down payment today? You need to play ball with us to be able to do that Yeah But how much is the down payment gareth calls the office to see what payment they'll accept today It's a massive debt. You know it's 45 grand Okay, cool Gareth just a couple that seemed like Everybody else would have listened brian brian would have said a i need 30 25 Full amount The deal to sonny a 2000 pound down payment by friday three installments of 500 pounds and the remaining balance in 30 days So what they're saying is if they're still looking for a down payment from you. Yeah With a down payment. Look, there's the thing. Oh, yeah, he's taking us to yes He will pay at the end of the month Sonny's haircut is telling me he's not trying to pay this at all ever Sonny agrees to the deal But if he defaults the agents will be back Thank you. We hopefully you want to see each other again. Hey, man All right, drop done. Cheers. Thanks. Well cheers to that The case is over They could have gave them a better intro to the show Uh for now This debt isn't It's not it's not relevant to to what i'm doing. It's it's a small fish It's another hurdle and i've been overcoming them since i left school and i'll overcome them again This isn't the first and certainly won't be the last time the bro. Just say this debt is a small fish You know what? I ain't even glad at you bro. You're making real money out here This is small to you Sonny might appear to be out of the woods But then two weeks later the agents are forced to return And this time the case takes a very unexpected twist Gun gun Don't touch your weight. Don't touch it. Sonny had the blicks He's got to be like pellet guns though for sure But still High court enforcement agents gareth short and craig vernell were in wuster to collect a debt of over 45 000 pounds owed by egg media limited trading as want that dress The company always 456773 pounds Company director sonny pool said he couldn't pay the debt Are you refusing to pay it? Yes And claimed he wasn't trading from home But the agents found evidence that suggested otherwise Why is this stock here from egg media? Sonny then agreed to pay an initial 2 000 pounds and the agents set up a payment plan for the rest of the debt But sonny has defaulted and now two weeks later gareth and craig are back I would think if you got that type of even if they're like replica or or disabled If you got that type of stuff on that your crib or your dwelling, I wouldn't even want people to be around, you know what I'm saying Sonny can open the door to speak to us mate Do you want to deal with us? He's dressed in a dressing gown I'll be just refusing to deal with us With sonny refusing to talk gareth and craig decide to look around the property for goods They can seize to offset the 45 000 pound debt. So we've found people working here. Let's go want that dress on it so you can guess in All the clothing you heard The company so if needs be we can lift this Inside the garage the agents find trading receipts for the business Sonny is clearly still trading from the address She's selling a lot of dresses right there. Let's do a quick calculation here. I'm one two three four 400 quid worth just there The most annoying side of this you just don't want to pay. I told you We're all had a hot or mid taper with a lot of hair on top. You're not proud to pay that you got here like johnny bravo You don't want to pay y'all The job is finding a debtor who you know can pay it just refuses to pay it You've got to try and find something else that will push the debtors button to make them engage with you the company 100% still to either of course, isn't that Gareth and craig's patience has run out They now start removing the dresses and boxes of stock from his garage Right, and he's gonna need some help thousands and thousands of dresses crampacked into boxes. Cheers, mate. Thanks pal The agents know the content At what point in sonny's head is he not looking through the window like bro, they're in the garage I know I got something in there that's not supposed to be in there Hence won't clear the 45 000 pound debt But hope this shock tactic may be the motivator that makes sonny pay But then at the back of the garage gareth makes a shocking discovery gun Police, please Oh, put it down. Hi there. Come on. You can tell they've never seen nothing like this High court enforcement agent. What does he do immediately? Pick it up put his fingerprints on it He's my call just located for what looked to be four guns this Who is sonny gearing up for? I wish certainly wouldn't have thought he should be in possession of this These are definitely not real though. I can tell by how he's holding it right now That that got it too much. It's too light. It don't got enough weight on it Moments later the police arrive BB guns are legal airsoft weapons Is it really? That's ridiculous Also BB gun But it looks real. Yeah Why would he want all these guns? Yeah, it's a hobby call safe All kinds of weapons. You probably plastic balls. Do you probably need to take me down? Yeah, no way that does a real Thing is that they could have been real Satisfied the guns are harmless the police leave the Agents carry on removing goods But then gareth receives a call from the office who've been relaying events to the claimant Tcbl. Yeah Hello Yeah, you're okay. John. What do you want us to do right? Just pull off, is there? Cheers on It's bad news Johnny bravo one. I told hey listen Told you he'd never plant to pay y'all The claimant doesn't want the assets as part payment for the debt and won't give the agents permission to seize them Craig are we going to pull off? Because the client won't give up Well, if that's the case then they should get more money The agents have no choice but to return the stop they got to put them back in the garage too How humiliating Well to sonny's garage So i'm leaving you today and i'll feel exactly the same they did last time which is uh very frustrated I'll hand it to you to be honest there. Sonny feeling victorious It will be up to the client now to decide whether to take further action And they did a whole lot of rookie stuff you think paul and steve would have been doing all that absolutely not Never 60 percent of small and medium-sized businesses in the uk Are experiencing increased operating costs and believe it's having a negative impact on their cash flow 70 percent of company owners have used loans to prop up their businesses And for many it's come at a huge personal cost A recent Now dang a recent survey revealed that 80 percent of businesses owners Say that they are affected by stress anxiety or depression Being a business owner being an entrepreneur Being not a nine nine or five. We're trying to make your own way. It's very stressful We never know what's going on month to month Father and son team del and dale anglin are back on the road again this time in east london with a rick What is this a del and rookie episode like are we gonna do some veterans? To collect a large debt from an indian restaurant Look if we're a high iridium limited total some will of first 22 125 pounds and 95 pence The debt arose after the company that runs the restaurant high iridium service limited were in I said del and rookies Not del's a rookie. I separated del Hicted from their previous premises The owner of the restaurant mr. Hygiene paneer took his landlord to court claiming the eviction was unfair Mr. Paneer lost his case and now he has to pay legal fees and court costs Never stay where you're not wanted taking it to court is ridiculous Just you know take the time edit it whenever much time it takes To get your stuff out there or have a much time you can stretch and then leave Why be uncomfortable? If mr. Paneer can't or won't pay today The agents have the right to seize goods from the business to offset the 22 000 pound debt Hello, mate. Is the owner or director here? No, he's heavy Uh, can we get him on the phone? No Can't it's him Hello, I've got a high court rip for high iridium limited Minutes later mr. Paneer arrives Hello, how you doing? Hygiene, Hygiene, Hygiene. How are you doing sir? Are you okay? Yeah, good. Thanks. Fantastic This for money is oh It's uh, 22,125 pounds now. Is that what needs to be done if I don't we need to pay 22,000 125 pounds and 95 pounds. That's that veteran presence That's that veteran presence that I'll be looking for Bro say what can we do if I can't pay this they'll look at the paper said we need to pay 22,000 That's you see that's the type of you know, that's the energy that I'm looking for. Yeah The issue is Arjun that we we need to flag this money With mr. Paneer saying he can't pay The agents may have to seize the fixtures and fittings in the restaurant to pay off the debt But mr. Paneer thinks he has proof that the assets here don't belong to him and can't be seized His friend martin steps in to listen Premium will be paid in five monthly installments starting 1st december 2015 The five monthly installment is the goods which is being purchased for this place Mr. Paneer shows the agents his lease He claims he's making monthly payments to his current landlord to purchase the fixtures and fittings in the restaurant from him He claims that he doesn't own them outright, but dale is suspicious At the end of the day if I'm buying something or someone I'd want a receipt or an invoice or something Yeah with the terms on it and a list of what I'm buying Surely you would have that because I'm a bit stressed out. I couldn't find where exactly it says that The lease shows that mr. Paneer has been making payments to his landlord But there's no mention of the purchase of fixtures and fittings in the document The payments appear to be solely for the rent With no and this is the difference between real veterans and whatever they was doing At the last place Proved to the contrary delin dale believed that the assets belong to the company named on the writ and could be seized They ramp up the pressure What you should be doing is putting your time stressed or not To finding out how we're going to get this money if we start removing goods We're going to be at the top two on dale The bill will go up if we have to start removing goods. I can be 100 bucks. That's what I can do right now Bro, what is a hundred dollars going to do in a pool of 22,000 dollars? Like what are you talking about? That is disrespectful. I saw one that you just offered us a hundred pound for a 22,000 pound debt straight up. No, that is very insulting No, it's when you've got two businesses running. Okay. Give me like 10 minutes or so. Let me discuss with you Well, take you 10 minutes Put it to good use Because in 10 minutes time I will start making calls myself The clock is ticking That's some type of nerve doesn't come up with an acceptable offer. The agents will be fought imagine imagine. I'm talking to you imagine I owe you 30,000 dollars And you like bro, man, you got anything for me and I'm and I tell you I got 30 dollars You don't want to do something to me right there in that moment Which is tough to remove assets from the restaurant putting his business at serious risk If we took a course of action that involves removal, he is going to be out of business There isn't another way of putting it. He's just got to find some money. The debt's too large. He's just got He's got a dig, do you 10 minutes later. Mr. Panilla has a new offer I just call a few people and The best I could get up at the moment is around 1,000 pounds. I don't find a balance 1,500 That's the maximum we get right now Okay, that's not gonna be enough Look at that, bro He said hey, hey, stop playing with me, bro. We've been hunting you owe 22,000 dollars Okay, his son cannot stand bro. That's not gonna be enough Where we at? Do you want to go to your office and take a minute? Go on I'm not trying to laugh at bro because it's a it's a it's a tough situation, but his son's face is killing me Dell and Dale give Mr. Panilla time to think about his situation In the event that he cannot raise Enough funds to make an arrangement or to tell about he will lose his business We will remove he's been left in no doubt about that Dale calls for backup to help him and Dell remove the heavy kitchen equipment if Mr. Panilla doesn't raise his offer We'll have no time. We'll have to take stuff today When the agents return Mr. Panilla shows Dell a new document on his phone It's a list of fixtures and fittings sent from his solicitor, which he claims he's buying in installments from his landlord Walking cold room walking freezer to standing freezer one standing fridge one prep counter two sinks one tandoor This is a prep counter. Yeah Not that that's not that it's a refrigerated prep counter. It says So that's not that that's not in it. That's not in it The list doesn't seem to correspond to the items in the kitchen Bro went on google.com And searched up a list of kitchen items And showed this man As it proved that they don't belong to mr. Panilla's company high iridium service limited Dell's patience has been done. You tell lies. Okay, so I'll tell you what right unless you come With a significant amount of money. What do you want me to do? I want you to pay the bill No, but what do you what do you expect me to do? I want you to have any sources to do that You've been taking to make you out of us Mr. Panilla has run out of excuses The agent's only option now is to remove the assets from the restaurant. It's nice tough too. Dang the van there Dell's backup arrives high court enforcement agents brian o'shaughnessy and graham aldrid. Here we go It's just a list The team big old partner brian begin to remove goods from the restaurant A lorry arrives. Oh my god, this is getting real They didn't pour the lorry out Not the lorry with the with the slide back curtain so they can get it right in there from the side. That is tough This is an optimal loading lorry And then it's on bro. It's like a stage So they want to do this right in front of everybody an audience to remove the goods But mr. Panilla seems to have disappeared But just as the lorry is being loaded a member of staff approaches the agents for what? Yeah, it seems well now you got to pay for these people that came out that mr. Panilla is willing to make another offer To save his thing you got the electric thing too To make it real easy business as an enforcement agent when you start removing goods Um action begets reaction things start to happen You generate activity people start running around a little bit harder Making more phone calls to try and get the money Half an hour later. Mr. Panilla returns Let's try it. How much money do you have that? How much money did you manage to get? Yeah, is he hitting it? 3,500 pounds Are we gonna give them a break or is that that's still not enough? But are we gonna give that man a break? Because he's genuinely really it I can't even say genuinely really trying because he did just tried them for 20 40 minutes You can't get any more Mr. Panilla has raised just 3,500 pounds But it's still not enough to stop the enforcement action That's not even gonna cover the the the the lorry Del gives mr. Panilla an ultimatum I ain't like packing it good too. So there ain't gonna be no extra movement Pay 6,000 pounds or lose his business The van is here The auctioneers and so forth and so forth and so forth You just need to get to six that's my last call In fact, we've already You can Do not I cannot make any call. You have to get to six. I need to see anything. I just need you to get just then Mr. Panilla receives a call He has 3,500 pounds in cash and offers to pay 1,500 pounds on a debit card I mean, all right Let's do it. All right Obviously The agents accept the offer Brian will finish off. Let's just get this stuff off. I wonder if the restaurant got good food Mr. Panilla agrees to pay the rest of the balance on a payment plan All you need is key flea to come in there and try it out And he gonna let us know if it's good or not Once key flea hit it Boom all your debts is paying Now they've secured payment everything has to come off the lorry Dell and Dale have got a result in a difficult situation, but in Gareth and Craig's next case Last year research revealed that 30% of UK retirees found themselves in debt Owing an average amount of nearly 35,000 pounds One in 10 had debts totaling over a hundred thousand pounds That's the crazy thing man. That's that's what the world wants us to do work 65 plus years of our life for a company Retire with X amount of dollars. That's really not enough and then go live out the rest of our life at 65 No way, buddy. That's what I can't do it. Sorry The total debt of UK retirees is estimated to reach 2.6 billion High court enforcement agents gareth short and craig vernell are in oxfordshire To collect nearly 4 000 pounds owed to a firm of solicitors Where are we off to that mate in oxford wood to vernal are in oxfordshire To collect nearly 4 000 pounds owed to a firm of solicitors Where are we off to that mate in oxford? I want to see a Annie Langley. It's quite a big sum of any old to a law firm solicitor company We are looking to collect just short of 3,900 pounds The debtor Annie Langley was taken to court by the company after she failed to pay their fees for a compensation case following a car accident Why would the company not just take the take the money out right away? It's curious. I don't know how that worked because I've never had a court case like this I would think they take the money out right away them as soon as they win they get the judgment they go to them first day in the year The solicitors escalated the case to the high court and mrs. Langley must pay in full today Voice is inside Hey there Look at Annie Langley, please That's me That's you yes Yes High court enforcement High court enforcement Okay, thank you It's to do with the high court warrant that's been issued as high court ret did Okay, mrs. Langley should we explain where we are coming from? Okay, okay, the solicitors I don't see how you're keeping it P No comment It's been issued as high court ret did You can go take a run and jump Okay, mrs. Langley should we explain You can go take a run and jump Where were you coming from? P off and you don't want to say nothing Talk to them talk to them Annie Solicitors have gone to the county court and have obtained a county court judgment against you They've now escalated it up to the high court and the high court have issued them with a ret The balance at the moment stands at 3,847 How It is 84, I'm nearly 78 Yeah, I appreciate that Has done sweet effort for this We appreciate the predicament you're in at the moment and you're saying they've done nothing for you They've done nothing before, they've sent you a few lazy letters But unfortunately they've gone to court which means you've got a ret Despite her dispute with the solicitors mrs. Langley Hey, DeWang listen DeWay DeWay world Chill man Langley Don't worry about my Instagram activities, my boy Pay today or her possessions are at risk But we don't want it to come to that Well, we ain't got the money so you've got no other choice than if you want to arrest me No, when we get in our lazy pension every week we have to pay rent, council tax, auto rights, gas loan She's like, I do appreciate this idea that's the moment No, she doesn't she doesn't care. She's had enough You know what I'm saying, ma'am is about 80 years old She's been through every piece of life She's at her rose end and does not care what you're talking about I do, I wish you were going through something that I have to say And let me at the bottom part say that I was entitled to this, I was entitled to that And at the end of the day now they're looking for three grand off of me I appreciate you mean I agree with that but unfortunately The judges have agreed that you owe this money and it needs to be paid And the last thing we want to do is start to remove your goods Just take what you want and pick off, all right? The language level Well, then it's time to come and frighten old people I don't take a person or a finality person as what grew to me But it's something you just need to take as part of the job Just, just let them, let them vent their anger Seasonal and smooth And then deal with them afterwards And unfortunately there needs to be a conclusion to this today, look It's nothing if you are lazy lepers and being led up the garden path and being called And then they're going to treat it as a three-page and paying off of me It's clear that what they're going to do, bankrupt this lady, like she don't care But Mrs. Langley can't afford to pay the 3,800 pound debt in one go The agent's only option is to try and negotiate a payment plan Give them, give them, give them hell ma'am, tell them no We need to speak to the solicitors involved and and see what they willing to accept And we need to try and work between the both of you to come to a happy medium Where that you can afford to repay it and they are happy with the payments that have been made Talk to them, there it is 10 pound a month, $3,000, let me do some math, hold on 10 pounds a month, that's 12, the 10, 10 That's 12 equal, that's a hundred and two That's a hundred and twenty dollars Hey wait, she's cutting up 120 divided by That's, it's 25 years to pay off at that rate Ma'am is about 80, I ain't gonna say it but y'all know what I'm thinking Like it ain't even gonna get to that place, like you know what I'm saying Mrs. Langley's offer of 10 pounds a month means it would take over 32 years to pay off the debt With interest Yeah, I appreciate that, yeah, I appreciate that That would take 380 months to clear Hey, she knew it, she said, hey, listen, I have to say it, she was gonna say it for me, I love this lady That's funny We're looking to clear that debt over about six months, not 380 A lot of people think the elderly have gone money Yeah man, y'all just let it go Y'all not gonna get nothing out of this one But I intend to pretend that the people are weedy, we've got no money at all, they're living off their state pension They can't afford to live a daily life and they don't pay off their debt It's clear to the agents that the couple are living on the bread line And that paying off their nearly 4,000 pound debt is impossible I think it's struggling, I don't feel comfortable taking I'm just worried if I'd clear that over six months, it's 600 pounds a month Yeah, that's not gonna happen No, I just, I just ruined them, they'd lose a house and everything, and I'm willing to do that as far as chance Yeah, good guys, good guys, just get on up out of that, man Take y'all ills and just go to the next one Gareth tries to find out how the debt builds up in the first place She already told us We had an accident and they ran out and said that we were entitled to 7,000 pounds or something Never, never If a solicitor rings you, don't ever do it Ring your own solicitors Right, okay My son's little boy, he was in the car at the time, he's only two men Oh no, man And he was ringing him, and if he was an animal Ah, right, okay And we do But we've stopped dealing with it and that, because of that, that's built up Built up and built up We haven't done any No, no Just being pressurized all the time to pay something And we do As the couple have no means to pay the debt It's over Craig calls the office The offer that they've been able to put forward is initially 10 pounds a month And I think there's a No visible assets that we can levy against Craig, no This, this, this, nothing, nothing, no assets at all Significant to his debt All right, but I know it's frustrating, but you know Who's that on the phone? That's Wuss's name He didn't got a promotion, huh? That's why he ain't out of here Nothing you can do, is that? No, no, no, it's the best option, it's the best option order All right, mate See you then I appreciate that, Craig Thanks, mate Bye-bye Bye The office have advised Craig that they have no option But to Tell them about the office We know who that was I can't think of his name right now, but we know who that was Rob the case We've spoken to our office Given the circumstances I think there's a vulnerability issue here Being the fact that you're both Pensioners claiming a pension So we're going to be putting off at the moment, all right And withdrawing from the job We are not going to, certainly not going to be removing anything from here Okay, given No, it's Langley She's going to fight to the end She ain't even heard what you said She just said, listen Get out Mrs. Langley, my advice to you though is do get to the bottom of it Otherwise you will get somebody else just knocking the door in future And good luck with it, all right? Take care, Mrs. Langley, thank you Bye-bye Yeah, I believe Ms. Langley is okay with taking this one to the afterlife Yeah, you know what I'm saying? With one of the ones who pulled at my heartstrings the most I think we've done the right thing anyway We get a wrap up Gemma Moore's mother has kept up to her, okay All right Sunnypool failed to make a payment against his will The case is now closed, of course Johnny Bravo would never have any attention That's good, all in all we got good results T.L.O. leave a like, comment, subscribe, turn of your posts and go