 Welcome to Tell Us Hell's Tycoons. I'm Cody. I'm Jacob. This video is all about objections Yeah, and the little things that we do to overcome the craziest objections you have ever heard Yeah, I'm in to putting you on the spot at the end of the video to give us like the most freaking wild Objection you've ever heard what's some small tips that we do and then we train on in our call center To freaking kick butt. Well, and if you guys follow Cody follow security mentor You'll know he preaches the three a's you agree you answer and you ask always you always you're always in a state of agreement No matter what the objection is I don't care if you are the biggest Trump supporter in the world and these people hate Trump you hate Trump No doubt about it, but you're always in a state of agreement the customer is never wrong Yeah, and then and the reason you can do that in your example whether it's politics You know stuff comes up when you're on the phone. Yeah, absolutely Maybe you disagree with them, but it doesn't mean you have to disagree. They may say hey This president Is amazing. He's the greatest ever. She's the greatest ever whatever and you know what you may disagree If you did you publicly disagree with them, you will not make the sound right? You do not make sales when you're in a state of disagreement, right? So you know what? I understand. I'm with you That sounds like you're agreeing when really you're just acknowledging what they say and you're going along with it Yeah, to move to the next step. Yeah, and you know what and I've heard a lot of people say that about our pricing Believe it or not. It's incredible Once our clients see the value and they love us they fall in love with us They're like man, I would have paid more right and there's the answer. That's the answer part of it That's it is you agreed with them. Yes, you're on the same page now You've answered you've acknowledged that you've heard what they're saying. Yep, and then you got to ask You have to ask if you do not ask the psychology We've noticed if you don't ask they will reassume control of the call They will remember their original objection because you didn't do anything you didn't give them any information You didn't ask yeah once you put all three together and you move into the ask and you say okay now Knowing what you know and knowing you're gonna freaking love me 5,000 or 10,000 which one are you more comfortable with? Then you reassume control you shut your mouth you zip those lips and they feel obligated to answer Your question and the reason that the 3a's really worked very well is number one most objections aren't legitimate objections They're knee-jerk reactions these people are getting you know five six calls every day and They just have a saying that they go to it's their go-to saying every single time that the average salesperson on the phone The average telemarketer would give up exactly and we're creatures of habit to think that if I'm going to say No to someone I've got a patterned Way and phrase that I'm going to use. Yeah, no. Thank you. I really not interested, you know, that's kind of mine Yeah, naturally. We've all got that and the consumers on the other end of the phone do too Yeah, I mean so follow three a's, but there's also another one. That's pretty popular. You think about it, man I don't know. I'm not ready. I don't want to make a decision. I'll call you back. Yeah No, ma'am not gonna happen. What are they gonna say? They're gonna hang up, you know, I mean you're you're you're disagreeing. Yeah, you know, so it's like, okay What do we do when they want to think about it? Hey, I totally get it. I understand I'm with you and a lot of my clients felt the exact same way Until they realized the value that this will bring to their family It's it's whole life coverage day one never in price never changes. Whatever, you know, whatever you've got to lay out to Whatever it is that you're selling now would you prefer the 5,000 or 10,000 exactly shut up and do it You know, I also throw in occasionally the hey, I don't do callbacks. You have all the information you need You know, unfortunately, I know new callbacks. It's it's a call center. It's a rule of our company What if I could because I love you be in agreement? I can't Unfortunately, so therefore, but you have all the information you need to make an informed educated decision You know, you want it? Won't you just take it? You know There's tons of different methods, but but the key is you have to be in agreement always even when you get to price Yeah, hey price is too much You're right, right? I'm with you. It's freaking high But once you fall in love with me and you see how sick our benefits and policies are You're gonna you're going to ask to pay more. Do you believe it Betty? Do you think that's gonna happen? I mean just just be creative with it do some ad-libbing but always be in agreement answer it and then ask any final words For objections things we do just just remember that when the objection comes Do not do not back down You've got to continue to push you got to continue to persist because they're knee-jerk reactions It's it's the first thing that comes to their head They said it to five other guys who've called them that day and don't be the one don't be the sixth one that gives up Push a little bit further the toughest clients the toughest leads are always the best long term Don't give up easy overcome objections. Thanks for hanging out on tell sales tycoons. Let's do it