 इस्टमाल होने वाली टेकनालूँजीस पर हमरी गुफ्ट्गु जारी है, इस इस्टिस्ले को आगे बड़ातेवे इस्ट्ट्ट्ट, इस्ट्ट्ट एक वड़ा एहम मोजूँ है, वो है सोचल मीट्टिया, यह उसके साथ साथ, वेब 2.0. वो सोचल मीट्टीया, यस को सोचल नद्वर्ख्खम् भी खथे�沒錯 नद्वर्किंग भी कतेगे, सूशिल नजवव्रक्यं, सब यह ईसनईश भी थाने विछायारी है। नहीं अपनी साईचां टब एक मेदे लिबाटान जाए। रचा कर नहीं मार्द रब और ढ़़ कारचाक दे। January 8 Knowledge management Unintentional Collaboration Metal Knowledge sharing component Key Element Key role playing Knowledge management Collaborative work Social media Social network तो ये यो दोनो चीजे मिलके तो नोलज मैंज मेंट के काम को आगे बडफती हैं. तो सोचत्टन नधवोग can serve to identify a community of practice, किस्थीबी फिल्ट में हो सकती है, किस्थीबी नेश्ट के अर्या में हो सकती है, can serve to identify a community of practice which can be in any field in any area of interest the work to make it, the work to identify it all its functioning can be done with the help of social media when we talk about social media in the perspective of knowledge management social network analysis की term से हमारा वास्ता पडते ये term क्या है a research tool that dates back to the 1970s and has become increasingly used in knowledge management applications इस में होता क्या mapping and measuring of relationships and flows between people between groups and organizations and machines like computers and other communication machines SNA or social network analysis can be used to identify communities and informal networks and to analyze the knowledge flows that is knowledge sharing, communication and other interactions that occur within them so all kinds of relationships all kinds of communication that happens between people and machines or between people to identify it and to map it social network analysis technology can be used SNA for expertise location system this expertise location system the expertise of an organization it is made as a database it is called as expertise location system so SNA is used to identify experts and expertise to develop an expertise location system for this it is called as a survey tool as we can call it as a questioner survey tool is developed to collect required data and to identify network members and their exchange patterns after that in the next stage data are analyzed using software like PAGIC or UCNET to identify patterns of interaction and relationships and when this analysis is done then these data can be used to inform decision making for decision making the outcome of the results can be used after that social media or social networking sites or services can be used in a knowledge management tool kit social media are increasingly integrated into knowledge management tool kits social media manage the content of the conversation or interaction as an information artifact in the online environment the conversation on social media or the interaction or the discussion or the knowledge sharing is an artifact or in other words as a document it can be recorded on it and its analysis can also be done this example is a wikis wikis are social media in which co-authors collectively build textual and visual websites that on a website together they do their work and by contributing to their share they create those images they call them wikis this is another example of Google Docs Google Docs can also be collaborative work it manages documents spreadsheets and other files in a cloud computing environment which allows users to upload and share documents from anywhere with internet access that wherever you are in the world through Google Docs you can do your work and you can upload the file and you can do some addition deletion similarly videos and photo sharing websites like YouTube, Flickr they use videos and images to create social interaction people make their own pictures make their own videos and through this share knowledge with others social network websites like Facebook they represent links and nodes in the network to conversation threads you can see who is interacting with what is he talking about its analysis can be done when we talk about web 2.0 it has some characteristics it has its own definition according to which if these things are done then we can call it's second version or second addition 2.0 the first point is the web as a platform the platform used is word wide web then user control of your own data that every user can control their own comments whenever you do addition deletion or edit it remove it or add some more it has its own control then these services instead of package software it doesn't have it focuses on services this is the name of the services an architecture of participation through participation knowledge share cost effective scalability the work in it is very cheap cost effective way very cheap any user or participant can share the information after this remixable data sources and data transformations in this data from one place to another can be remixed this is the example of mashups after this software that rises above the level of single device in it there is a software that can run on different devices like mobile, computers tabs, laptops and the last point is harnessing of collective intelligence collective intelligence to harness it to get it what is the meaning of this specifically the collective collective means a set of participants a set of users a group of users determine what is of value what is valid and what is important and what is not important all these decisions are done by users the more people use web 2.0 the more the site automatically improves users together improve that site a key feature of web 2.0 site is that the users of that site contribute the content users contribution that content is moving forward and web site is also improving and services are improving the same way web 2.0 is a big company of the world of the world of the world that IBM uses a decentralized social media approach to promote knowledge sharing and collaboration the IBM company has combination of internal and external blogs in the name of social blue they have a platform like facebook and crowd sourcing in addition to being active on linkedin and facebook there are many other examples but from the IBM example we can see how they have used web 2.0 technologies for knowledge sharing