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Published on Jul 22, 2012
This project proposal focuses on SLRM stage viii -- pastoral care - with a specific emphasis upon student mental health. Our customers and partners in this context are primarily the students who use our services and the university staff who support them.
Though our student mental health services work to high clinical and managerial standards, we are aware that there is a distinct difference between the way we use modern communication technologies and the ways that students do. We believe that by closing this gap we can both communicate more effectively with students and improve and make more efficient access to services and information. Both these interventions will improve the quality of the student experience for a group which is known to be both at academic risk and risk of non-completion.