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Tips, Techniques and Strategies for Speaking to Donors on the Phone

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Published on Dec 24, 2013

This session was presented at Congress 2013 in Toronto. For more information on Congress please visit: www.afptoronto.org/congress

Presenter: Samantha Laprade, CFRE, Director of Advancement, Boys and Girls Club of Ottawa

The phone sits on our desk and stares at us. Picking up the phone to call donors can be a challenge... and sometimes the phone feels like it weighs 500lbs! As fundraisers we know the importance of calling donors to thank them... but how, when, what do we say and most importantly who?

This interactive session will address stewardship strategies, the donor database and most importantly, help you raise more money for your organization. Making 'cold' calls can be a daunting task but we will break through the fear and make them 'warm' calls that may generate more revenue for your worthy cause.

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