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Tesco.com - using SMS to contact customers (O2 video)

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Published on 9 Nov 2008

In this video, Nick Lansley describes the plans that Tesco.com has for using SMS texting to let customers know exactly what time their delivery will arrive.

There are also plans to enable customers to contact Tesco through text messaging.

This video was created in partnership with O2 who have provided us with an SMS server to enable texting from and to our home shopping computer systems.

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