Order Processing & Supply Chain Update - March 23, 2020




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Published on Mar 23, 2020

Our team discusses the status our current order processing, a new alternate bottle & cap as well as our future plans to ensure you get what you need.

Some key bullet points:
• Demand for PPE and related products have created severe delays in order processing and fulfillment.
• Orders with PPE items (if available) will be reviewed and quantities are based on previous purchasing history and current stock
• Website is reopened for orders. This is the preferred method to order.
• Live chat is currently disabled to manage volume.
• During this time, we ask that you email your questions and concerns to the appropriate account manager listed below to cut down on call volume and website overload

East coast customers: mhyde@medstatsupplies.com
West coast customers: estandefer@medstatsupplies.com
National customers: mcarter@medstatsupplies.com

If you are unsure which account manager manages your account, please email mcarter@medstatsupplies.com with your order.

• If MedSTAT Supplies closes our office in response to the Covid-19 Pandemic, our personnel will be working remotely.
• Our warehouse will remain open and continue to ship product.

New Bottle & Cap can be found at:

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