TO THE PEOPLE WHO SEE ONLY THEIR CHARACTER AND A BLACK SCREEN WHEN LOGGING IN: You are in the game and it is probably working fine. The first area is dark and there are no other people in there. So, find the portal in that room and you will get out to where other players are.
This is part two of my first FeralHeart tutorial on getting started in the game. This part shows you how to navigate your character around, chat, make groups, etc. More detailed tutorials on these things will be coming soon.
I suggest watching this in HD or expanded video size. It makes it a lot easier to follow.