 Yep. Yeah, hello everyone. Welcome to our session and I know there's only a few people down there But before we start the session, I would like to know if anyone here is a local community organizer Okay at this one. Yeah, okay and welcome to our talk so We're here today to talk about our experience in covering open source Community and some problem we have faced and some of our solution to them and our future steps So first, that's do a quick introduction. So my name is Jin and I'm one of the co-founder of Our community which is cloud native Taiwan user group, and I currently work in random Japan I fear from Taiwan also one of co-founder of cloud native Taiwan user group Current position is a ground solution architect at Microsoft Taiwan If you are interested in Taiwan, please feel free to contact us offline later Okay, so let's first give some background for our community. So This is a picture six years ago during our first meetup We held it on Christmas Eve. So when we started this group and we have around 80 attendees in person on that time and for years we have been growing and So we're established in 2017 and our goal is to be inclusive group and To share our technology passion in technologies and our knowledge on cloud native openly and Some of our key figures that we have we have hosted to two currencies community days Since we've started and have organized more than 50 meetups both offline and online so we have been growing our Main Sort of place to communicate is on Facebook. We have a Facebook groups. We currently have around six hundred six 800 members With around to 2,600 post reaches for the posts on there For more real-time communication. We have also have a telegram group Which have around a thousand people and we have we have pretty active active communication each day and each week So our main language for communication is traditional Chinese as The English proficiency average in in Taiwan isn't that high and our Members come from different backgrounds. So we have people from the government's from the manufacturing industry financial service and tech Okay, so this is all around our background so let's dive into our main topic to talk about the challenges and the projects and solution we have works on to tackle these challenges So I hand over to feel Hi everyone, I want to explain that it's very difficult to maintain local community operations Especially in every one when the main language is not English So you can see today's order station is a all English, right? So it's very difficult to us if you know you are not speaking English you very well but why You can see this photo You can see the photo just last two weeks ago. We co-hosted a cloud native sustainability week event with green software foundation in Taiwan although the event only show three hour It was actually filled with many different challenging here One speaker is from UK United Kingdom and many speak English While the other two Taiwanese speakers many speak of traditional Chinese before the meeting all communication is mainly based on English to ensure That everyone is one It's on the same page Where is a Agenda speakers staff finance and so on it all require resource and Preparation to make it happen Based on our experience in management of the cloud native Taiwan user group community We have these five top challenge for your reference firstly Language as you can hear I'm not using English as my primary language either therefore Both pronunciation and writing can be challenged for me secondary finance It's actually cost a lot of money to hold events. I think everybody pay their ticket and fee and maybe like fee in here and It's very difficult to sustain without proper financial support Let the same time is also important to ensure financial transparency Look at the booth in the in this picture This is is a photo from our Kubernetes community day Taiwan 2023 event this year with table full of Considerable amount of swag is all about the cost of the morning and In addition to the financial support needed for these items the event venue also require payment To ensure the smooth running of the event There are also issues of manpower and knowledge transfer From my perspective it is actually not much different from operating a small company Because you need marketing or finance and governments We talk about the language first in Taiwan we mostly Communicate in traditional Chinese while most of our native technical posts or news are right writing in English In the past we have tried to share English posts on social media But the effect was not significant significant Few people would want to spend Time reading on familiar language Therefore we adopt a method of writing in both traditional Chinese and English So that readers of either in language can quickly understand the content of the post But there is a technical challenge here How can we ensure that the meaning of the post In both language is the same the The answer is that I suggest using Open AI or other translation tools or to assist to multi-lingual translation If you are if you have noticed Kupakong And they actually provide online service for Captaining and a processor translation To be honest, I think it is really very useful For real-time meeting it is highly recommend to use a speech to text technology as It become more mature to enhance the efficiency of the meeting That being said the technology may not be very accurate in translating proper type pop sorry proper type sorry Translating the growth service such as the name of a numerous connecting with project Which may result in aspect words or sentence We use this technology at Ku Brings Community Day Taiwan 2023 this year and receive very positive feedback from the audience In the future we hope to improve it by integrating it with tools such as OBS external voice APIs To make it better I Think that best on the current path of AI development the level of the participants in cross-border conference may increase next year I Would like to ask everyone When you join new company and see a lot of our global service What do you do first? Based on my experience as a former employee of Rehe Taiwan and be aware of Taiwan Usually new staff would want to look for the conference internal grocery web page To see the meaning of those terms I believe everyone has had the experience of looking at At these words but having no idea what they mean That is also true in the war over the crown native in order to lower the barrier for our membership who use Chinese to join the crown native ecosystem We gathered a group of a contributor to join the Crown native grocery project at the beginning of this year At the same time Through this project. We also try to bring up new contributors to open source projects as the overall difficulty of this project is beginner or friendly and Good thing is last week With the efforts of many community members final support for traditional Chinese was added Yep, so next let's talk about funding So as bill mentioned like funding is very important for a community to work so we need funds for event locations for speaker travel supports and By squags to encourage people to come out and speak or ask questions and For funding we highly recommend to have a local nonprofit organization if you don't have the capability to deal with the monies so This is to ensure that's The process of the funding Is financial transparency and meet local law regulations and if and many any members have doubts on how you spend those monies You will have a list of spendings for the community members to view and for this we have been collaborating with Open Cultural Foundation, which is one of the foundation in Taiwan that's help support open source open technology and open data communities in Taiwan and So all financial transaction transaction will go through OCF and So we can ensure that's the process is standardized and we have Details for every transactions including donations and the spending we make Next is probably one of the biggest issue we have so which is the lack of technical contributions. So as Community that's works around sharing technical information We actually strive to find speakers every month Healthy meatballs. So you you might find it strange as if you come to Kuva Khan, you can find that Usually they are more CFP's than the number of sessions But in our local community, we have a hard time finding people to share their knowledge and experience To face this issue first, we have tried to lower the bars For people to share. So our sharing principle is very simple. So The talk can be at any level. So we think that even beginner level talks can help other people's a lot because The quality of landscape is really large. You cannot be an expert in every field. Yeah And but there is a very strict rule inside our company. That's Your presentation can cannot be a sales presentation. So we do not want people to come here and sell their products and Yeah, so that's one of the Solution we come up with finding speakers Next since the pandemic we have start we have switched to more and more online events but actually we found out that In-person events still is still better for a person to connect to each other and Communicates after the meet-up ended. So currently we are trying to help more in-person events For more communications between our community members Well other than or in the bar for the members to share We also tried to start a mentoring program To cultivate new talents in into the cloud native world. So We have a collaboration with OCF together to find people who are interested in open source and cloud technologies and Our community organizers try to spend their free times Leading those these mentees and Help them learn new technologies and Since last year we have one graduated mentee and currently one still in the program So this program is currently highly limited by the number of mentors as as we talk about we have lack of manpower and All of our mentors have their own full-time jobs. So they have to spend their free time doing their mentoring Also, we didn't have a very complete process from onboarding the mentee and To graduating the mentee. So we're currently working on that to make the process more thorough. So things like What's criteria the mentee has to meant to graduate from a program so in addition to actively reach out to people and Mentoring them we've been passively during other projects to help people Learn cloud natives Such as we have a project called info lab. So this project is basically we provide computing resource for the members who doesn't have the Resource to run those cloud native technologies So once they apply for to the to the project, they are free to use the resource we have so they can run different projects test out different things and Once they're done with using the resource There's a criteria that's if you use the resource you have to contribute back to the community So we think this is when when situation you can use a resource learn new things and you can contribute back to community to help others learn new things and The contribution form is not restricted. So we have people who do share talks in in our meet-ups And you can also write a blog post about your findings and experience using the resource or Learning cognitive technologies or you can even contribute back to the upstream code base if you are very technical capable So so the resource is currently funded by our organizer and some donations through OCF and We're currently trying to maintain it We think this Project is running really well right now. So we have a lot of people using it with People sharing back feedbacks So other than Limiting the resource to our own community to use we have been sharing the resource to other open source community so They are free to apply and utilize a resource to do things such as hosting their Community websites or do workshops for example, there is a community who have done Capture the flag so a security kind of workshop With our resource so we think that it's a really success so So there are difficulties on technical side from finding people to share There are also difficulty from non-technical side, which is finding volunteers to help Organize the events So since the beginning of our community we have been in tight main power as currently all of our core co-organizer had their own phone type job and In order to lower the efforts needed by us We have been collaborating with larger communities for some events for example there's conference in Taiwan called coast cup, which is A conference for open source contributor users and promoters. So they have a very large resource that's They can help us Held a very large event So we have been held increments come the community days for two years under coast cup as a track Which we found it a lot better than trying to do all do all things for yourself So in this case all we have to do is to review the CFP's to support the speakers and Set up the booths on onsite. Well other things such as sponsoring the event venue or the Like other venue stuffs are handled by the coast cup community That's one that's one of these we have been encouraging new members to applying to the CNCF ambassador program, which We can gain more recognition in the community which will probably help us find more volunteers That were willing to contribute it in our community To make us grow further So I hand back to Phil to talk about some difficulties in knowledge transfers and some of the next steps We are going to take in our community Based on our status Most members in Taiwan are primarily use fast book for communication Well, the number of people using LinkedIn or Twitter Former former name is a relative law Therefore, if there are plans to promote technology or your company brand in Taiwan up to this day Facebook is still a better choice to you In additional as mentioned earlier language is a challenge in Taiwan Actually, we cannot Translate each post into traditional Chinese before reposting It is suggest that post can be summarized and Summary can be read write written in the familiar language You can see the summary part is the green green green bus green bus and Original policy is in the blue box This will make the pause more easily accepted by the community The point is that we hope the readers can receive correct information Rather than testing the language ability In order to support the local community We still need to continuously find a new sponsors to support Local community activities, you know, there will be expensive for everything I mentioned before We hope that this week can have the opportunity to allow everyone to have in person meet up from time to time or provide some financial support to Taiwanese open source contributors more over to Ensure transparency. We also hope to provide annual reports to the public for reference on the status of the Crown native Taiwan user group community in the future We also hope to start trying to communicate with neighboring countries such as South Korea Or like Hong Jun in here, Japan and so on Although I Personal think it is very difficult The main barrier is language Followed by culture But let's try our best to and see how it goes Finally, we have come to the summary. I highly recommend Everyone to use AI towards now if you have difficulty with language commerce Conversation like me The translation effect is very good For example using features such as speech to test STT or translation tools Of course, this is not the limit to English usage you can also try Translating into traditional Chinese to communication communicate with us and Effect will be quite good Even for non-profit organization Do not Underestimate the financial support as it will Directly effect how much and how well you can do Finally continue to Come in now knowledge is very is a very important thing Open source share knowledge influence everyone Thank you for listening. If you have any interesting in Taiwan or community governments Now for non-English region or and would like to contact us We would be happy to communication with you My name is fear from Taiwan and he is Jean also from Taiwan. Thank you for your listening any questions Yeah Yeah, it's a governor now a government organization So they're been using Kubernetes and they have shared in One of our KCDs and you can see there's a lot of people filling up the room Yeah, not much currently so No, so so they have been submitting talks, but so officially we don't have Any connection with a government right now? Yes So I will personally say that's the average English proficiency in Taiwan isn't that high and People still prefer to use their own mother language to learn new things If they can so we actually have a co-organizer in our community that's do Kubernetes lessons in in Mandarin which it sells really well and For adoptions, I will say that It's still kind of a barrier as like our Knowledge to the actual like cloud native ecosystem is actually like one year behind or two year behind the audience and Like North America or Europe where their English proficiency is better. So like as Phil mentioned that's most of the new new new post is like technology post new features those are written English which we don't have Manpower to translate all of those so people may not knew. Oh, I can do this right now Yeah, so as for a cultural side, I think I Personally think that in Taiwan people are more shy to share the knowledge So we've been having a hard time to find speakers as I mentioned and Yeah, so we're We're organized are both trying to like Bring back knowledge from from the English world and try to share it back in our local community. Yeah Yeah, actually we don't have a research on it because we accept all all the Female male into the conference. We don't try to identify the gentle Yeah, so basically Like we don't we don't block anyone from joining our read of We did find out that the female participant is a lot less in than the male participant and Yeah, so we're still working on that. Yeah, it's it's kind of tough as like it's Normal to see that in in tech field that's in in Asia at at least We have a lot less female workers than male workers. Well, we're trying to attract more new talents that's his female or Minorities to join our community. Yeah, I think that's your our community day 2022 have a few of female as our speaker so But we I think when when the call for paper, we don't select any Yeah, so so when doing call for papers that Like we do like equal of opportunity. So we don't identify we only identify by their topics and their descriptions on what they want to talk instead of Identifying their that their male or female or Racist or other stuff. Yeah. Yeah. Oh, cool. Oh, so So we have around 11 but for the very active ones around four to five Yeah, so like like people's people sound sometimes When we held in bigger events they help out but Normally, they don't show up much. Yeah Yeah, so kind kind of working hard Yeah, so for communication we usually do online seat cups like each week or we just have a telegram group and So do you I think? Communications. Yeah. Yeah, so we we we we are looking for how to bring up lost the members to become a contributor So that's why we are trying to do Maybe we can share the Your experience of flying with because I think Korea and Japan is all Is it the similar situation? Yeah, I think that that person do you have questions? Okay. Okay. So any more questions For contributions if you if you are talking about like more broad contributions, we do invite speakers from overseas. So Like this recommends coming today. We have one speaker from Belgium and and I've been able to speak her from India and from Korea and also for online events. We also invite Speakers like you can speak English. There is no problem speaking English in our meetups. Go ahead Anyone I think it's a little Maybe you can try to submit your Proposal to the Yeah, yeah, personally I think yeah try to engage our monthly meetup because we are trying to increase our visibility in the in the in the war or Community or global community. Yeah. Yeah, and yeah We also accept like international speakers if you want to speak online to share your knowledge in areas of group And we we are trying to use the STT to improve our We bury bury over the language. It's a very good good tool for everyone if you are trying to Do the closer Translation Yep, I think we're running out of time. So if you have any other questions, we'll be around here for a few minutes Feel free to Come and talk with us