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Published on Mar 27, 2015
Jerome Baxter on receiving great customer service Jerome Baxter (patient) greensteindental.com
I’ve been coming to see Dr. Greenstein for about four years now. What kept me coming back is just the customer service that I receive here. I think it is top class. The hygienist who cleaned me the first time, it was like pain free and that was something that really registered with me as like I got a real deep cleaning but there were no pains, no aches, no aftermath. I don’t know if you have ever had a cleaning where they started scraping and digging and your mouth is sore or hurts after, that was not the case and it was very impressive. Then Dr. Bruce, just his overall approach to dentistry, the comprehensive approach in terms of the mind, the body, the health and more important, just your teeth and that kind of resonated with me and made me feel a little bit more comfortable as to the approach that we are going to take into correcting my teeth or my mouth. It’s not like when you go to a dentist and they are like we are going to do this and it’s like ten thousand dollars and you have no idea why they are doing it. I like Dr. Bruce, he explains things and he breaks it down to you, step 1, step 2, so if it is a ten thousand dollar cost, you can break it down into different parts that you might want to approach.