 My name is Adam shake and I'll steal a little bit of time from this white slide And I'm gonna talk to you guys about my least favorite way to start a phrase and that's yeah, but but before we get started with that I want to introduce myself a little bit. I worked for a company called media math and they hired me to direct their site reliability engineering team I think that's apropos because I wasn't working for them when I got accepted to do this talk And yet they still sent me and as well since I now lead an SRE team I don't have to do DevOps anymore, right? So that's cool But no really clearly at least in my mind and I know in many minds, right? That the symbiosis between those two ways of doing your world are very important So I'm still here and I'm very excited to talk about this subject But I want you to put yourself into a situation and maybe you'll have this after today You go to an incredible conference. Maybe it's SRE con. Maybe it's an agile conference. Maybe it's a local developer conference Maybe it's DevOps day Chicago or DevOps days in Indianapolis or one of the incredible DevOps days Events that happen right and you sit in these rooms like this and you hear people much more exciting than me Talk about incredible things, right? We've already had some incredible speakers and and you get excited about the things that you're hearing, right? Hopefully many of you are sitting in your seats right now thinking I could take that and go back to my organization And actually make a difference and so you get super excited. I know I do, right? My boss hates it when I come back and I'm like pumped to do all of the things So you get back with that level of excitement and you go to the boss and say I want to do this Or maybe you were lucky enough that your boss came with and you're talking to him over dinner Say let's do this and he goes. Yeah power point because that's what you're gonna do And so you got to create that readout power point, right? You got to create that deck that that tells everybody what you learned and they're gonna know it all just from that power point And you go share that with your team Maybe it's the leadership team who knows right and then you're getting head nods and thumbs up and everyone's excited And you kind of get to the end and there's a call to action, right? There's some level of all right Let's go do this stuff I just talked about and that face goes from the thumbs up to the grumpy cat and This is where you kind of start to get the first Instances of this phrase that I can't stand right so the boss starts to you know Wield his power and you get that first. Yeah, but and What is that right you hear? Yeah, but whatever. Yeah, that won't work. Yeah, we can't do that Yeah, but and there's all kinds of excuses Really, what is yeah, but why are you getting that right? You're getting that because people resist change Because the person you're trying to convince to do things in a different better faster more efficient way is Used to the way they've always done it Right, so you've got an excuse at this point. What are the common excuses you guys have probably all heard these? Yeah, but we're too big or yeah, but we're too small and the funny thing is when you hear that from the same organization And it does happen. I heard enough laughs to know you guys have heard it There's others right? Yeah, but we don't have the time to do that or yeah But we don't have budget or yeah, but that won't work for my insert. Whatever right my my infrastructure team my Waterfall project my whatever that might be right so what are you supposed to do you've heard? Yeah, but how do you overcome that and that's really what when I'm here to talk about and I don't think it's a secret But I think at the core of everything we do in DevOps at the core of everything I do an SRE at the core of everything we do as developers There's one thing that has to exist Many of us are bad at it But all of us can be great at it and that's how you deal with the yeah, buts or any of the excuses and what it boils down to is relationships You have to go out and build relationships with the people in your organization In order to begin to have the conversation that allows you to affect that change You can't just go be directive or share your excitement in this You know vomit of awesomeness and expect people to want to do it so You have to go have those real conversations You have to uncover pain points right people are experiencing Stress and pain in your organization because of their existing practices uncover those look for small wins fine folks are excited Right you have to have these conversations Small wins are critical right you go out and find those things that you can do with little to no money little to no time and no permission and Start to do those things solve those problems first because then you're gonna get someone else as excited as you were when you got back Right, and if you can start to build excitement Over time you will build a groundswell for how you are going to change your organization And it all comes again back to that relationship. So that is my time. I want to thank you for letting me talk Enjoy the rest of the Ignites