 To find and edit an existing FAQ from the LibAnswers dashboard, go to the Tickets and FAQ drop-down menu in the upper left, then select FAQ Knowledge Base. This should take you to a list of all the FAQs that are visible to you with your account level. All draft FAQs are in the Draft FAQ group. All publicly visible FAQs are in the General FAQ group. To edit an FAQ entry, click on its title. To edit the question text of an FAQ, find the question heading at the top of the page and click on the Edit option. Don't forget to save your changes. When you've finished making changes to your FAQ entry, remember to save your answer text and your short answer text if you have any. And to preview your entry to see what it looks like live after the changes have been made.