 Hello, this is Maria Riccelli from BNC Software, the SOM Technical Marketing. Today, I'm going to introduce you to the Business Service View. We have released as part of version 11.5 of TrueSci Capacity Optimization. The Business Service View is a new out-of-the-box view. We have introduced an 11.5 version of TrueSci Capacity Optimization. It really helps answering the question, how are my business services and applications performing with respect to the capacity of resources associated to them. It allows you to truly perform service-aware capacity planning involving not only capacity planners, but also business owners and potentially other stakeholders in your organization, such as executives. It also facilitates an at-a-glance view of the health of business services and applications and proactively identifies business services that are or could be at risk of saturation. Let's see what is the information included in the main page. First, on the top left-hand corner, you have a summary panel which show the total number of services listed by forecasted saturation. This correlates with the saturation by service importance graph on the right-hand side, where a new dimension was added as custom dimension, which is the importance in this case. On the bottom, you can see there are additional three panels. On the left-hand side, there is a pie chart which is the service by provider pie chart, from which you can understand how many instances you are using as underlining your business services with respect to providers such as on-prem, as well as AWS Azure and Google Cloud. In the middle, there is a user histogram, which is based on average of the last 30 days. And on the right-hand side, bottom corner, there is a risk pie chart, from which you can understand how many services you have in alert status, warning status, or in the saturated status. Please note that the risk is a composition of the max value and usage trends in the last 30 days. So if there is at least an element in the business services that is at risk, the risk will be bubbled up until the business service level. Let's take a look now at the definition of concepts like business services, application and service pools. First, business services. Business services is a general term that describes work that supports a business and is delivered to customers by business units. For example, delivery of financial services to customers of a bank or goods to the customers of a retail store. A business service may consist almost entirely of an IT service, for example an online banking services or an eCommerce website, where products or orders can be placed by business customers. A business service is a set of interconnected applications. For example, hosts which are configured to offer a service to the organization. Application. Application performs a specific business function within a business service. It contains multiple technology tiers such as web, app and database. For example, a billing application in an eCommerce website. And then at the end, the service pools definition. This is really a new concept that we have introduced in 11.5 release of true-side capacity optimization. A service pool is a group of resources that form an infrastructure technology layer tier within an application of business service. For example, all the virtual machines that are used for the database functions. The service pools resources contribute to the same part of the workload and hence they are sized together. Disaggregated sizing for service pools helps you to more precisely plan and manage your capacity needs, which are the benefits brought by the usage of business service view. First, you will be able to get visibility into the overall health of business services also by provider and understand usage and risk of business services. In addition, you will be able to avoid any potential capacity related addages, view and compare business services according to their resource utilization, minimize risk of business service constraints or slowdowns and finally drill down into underlying service pools and or element data such as applications of business services. Thanks for watching.