After some trouble I finally found a job at a Chinese run tech R&D outfit in San Jose, and with 3 days notice I moved from Sao Paulo, BR to San Jose around October 17, 2012. One of first things I had to do was arrange for rental car insurance, which I purchased from a State Farm agent. The premium was about $50 a month. No problems so far... Thinking of my wife, I quickly decided to take a life insurance policy with State Farm and began the process. It involved creepy phone calls at night from the firm, repeatedly asking about my health history, and asking the same questions over and over. Then they insisted I give them some blood, and they sent a "nurse" to my hotel room. A young woman entered and set up her gear and proceeded to stick me in both arms to draw not one drop of blood. Not one. She promised she would return later to try again. I lost interest in a State Farm life insurance policy.
Shortly after, my auto policy premium went up 1000%. Yes, from $50 a month to $500 a month. An honest mistake, I was sure... I called the agent who said "it's a problem with the underwriter, they'll fix it". Nothing was done. I visited the agent's branch and she assured me it would be fixed. Then I was informed it was fixed and I would get a refund on my credit card, and I did. Then my card was charged $500 again by the nameless "underwriters". (I can't find those charges on my credit card statement; I wish I could, and I'm more careful now about keeping records of these sorts of events.)
I cancelled State Farm and switched to AAA right after New Year's 2013. Everything went swimmingly, except for a strange, unsigned and undated letter from AAA's "Underwriting Department" informing me of a homeowner policy premium overcharge, which they would correct and follow up with a refund check of $1.
Here is a photo of the unsigned and undated letter, addressed to my last name first, then first name, then "/:" from "Underwriting Department".
Nothing too odd about it except it follows two hard to fix 1000% overcharges from State Farm's Underwriters and a State Farm "nurse" who couldn't get any blood after sticking needles in both arms and insisting she must come back to do it again.
