 okay i believe i am live hey guys this is dr nancy let me play my one minute countdown timer and we'll get started in one minute for today's mark interview share that again when you share the song it's kind of weird the song well or the song is weird wow we should be live on both for people who joined last slide please comment on the chat what you think okay so uh is everybody here with going on for the session welcome welcome david okay david when i played the countdown music did you hear the clear music i hear weird music on my on my end anyway so uh welcome welcome guys hey guys this is dr nancy lee a director product and feature in forbes of help hundred pill lander dream p.m job offer in fan companies a unicorn startup and continue to get promoted as a product leader and today we're going to do free mark interview and verify and identify why you failed in certain interviews okay so now let's see who else is here for people who join us please comment on the chat and what's your name what you from and what you go for 2023 um yeah let me see david looking forward to the session welcome welcome uh so rob joined from data's texas david's an array so you said the music's fine that's great so the music's weird on my side i'm glad you guys hear uh well and i'm going to listen to the replay to see the music and maybe something wrong with my microphone on my side but i'm glad the one is here um jet uh jet tendra how are you and from youtube welcome welcome yes come on the chat how are you and as we're getting started anyone who's here to do live mark interview you can directly email me a nancy at darknancy.com uh from vincent from brazil wow we i have two students from brazil maybe you came from nicholas or andre uh maybe you're their friends if so welcome welcome how exciting how exciting we'll have people from uh all over the world joining my live welcome welcome awesome so let me do this uh christopher long time long a long time friend for you watching from memphis tennessee hello hello uh christopher and david joined from dalis as well i lost people from dalis so it's like 10 a.m in dalis um adi from boston welcome welcome actually i currently live in new Hampshire for the summer for my summer vacation for three months and i live in miami in the winter and this summer we decided to go to new hampshire every summer we move around this summer we are in new hampshire for three months and great to see everybody i used to be based in bosom for 11 years i live in bosom for 11 years and then during the the pandemic we moved to miami and we fell in love with the winter in miami then never want to come back anymore we only come up in the summer um so uh sataya from india how are you sue me from india as well hello hello uh we see lots of people on linkedin like three times more people on linkedin let me see welcome welcome guys so uh anybody who want to do free mock interview you can email me let me put my email here okay nancy the dr nancy lee dot com i'm gonna put you to zoom with me live okay then you can do live um a mock interview with me okay so my yes my name my email is nancy see my website dr nancy dot com my email is nancy at dr nancy lee dot com my name uh my email is nancy at dr nancy lee dot com if on the live mock interview you can directly email me and just say live mock interview you're gonna uh pull you into my zoom right now okay and baharthy uh a registered from san jose looking forward to learning a lot uh crucial information from this webinar welcome welcome uh and someone else from boston as well this is amazing okay so now maybe i'm missing some of the comment on youtube last time the dns and youtube comment uh let me go to my youtube very quickly make sure that i see all the comments on youtube uh a registered from san jose cool cool cool okay great so um linkedin uh i think my message can only went to youtube chat so on linkedin my email is nancy at dr nancy lee dot com which is my website and then you're coming for free mock interview okay just send me email and at the same time let me get started regarding different kind of program manager interview what kind of different kind of questions you will be expecting and and then you can send me your questions and answers through the live chat as well so now let me my team also create a deck for me let me go through the the today's deck first um cool now give me a one second let me put it up let me put it here okay great today we're doing free mock interview welcome welcome guys okay so and those live streaming is being streamed to both youtube and uh linkedin and everyone who join us if you want to do free mock interview email me at nancy darknancy.com my email is nancy dr nancy.com uh just nancy at my company website darknancy.com okay you can find me okay quickly go over what we plan to cover today and first of all i do want to give people a very inspiring stories um because you know lots of things what we talk about here is really inspiring to achieve things uh way more than in the past that you don't imagine you can ever achieve okay so for example this one my student woosman um he's canadian and but he learned a job in the us his background is that he's a startup co-founder and also had the software engineering background um but his number one challenge is is regarding his confidence actually what he had done in the past related to uh like startup is very transferable in terms of what he can do in a company as a startup founder to be frank as someone who run my own company i really love startup people like start a co-founder and working for my own company because they are driven they're resourceful they're very determined somehow their startup didn't work out the way they thought it should be and now when they come to uh their real life like a product management job in median or large size company they can add value starting from day one actually we really really really love startup founders and working at the p.m but here is how he conquered his challenges number one his number one challenge is how can he repackage startup experience is actually he created very comprehensive product portfolio very beautiful and people inside the p.m accelerator you will see lots and lots of um ideas and from him and different sample product portfolio he created very comprehensive product portfolio to show that startup co-founder and actually had the same kind of skill set at the p.m now step number two after he had put down all the work he start horn his interview skills and i start to conquer his challenge and fear regarding how to present his story in in the interview so uh now there's different stories regarding people some of you guys already have experience however when you start to present yourself how you talk about is very different for example yesterday i did a walk into with someone who had 16 years experience but the way he talked about his past experience is very different um i don't think he ever land any job at all given he already have 16 years experience but the way he talked about his story is just very very um confusing so therefore it's more about how you tell your story in the mock interview and also how exactly package your stories to a product portfolio okay today we focus on mock interview um anybody who's interested in the mock interview number one thing you to do is you directly go to this website drniss.com slash 50 fan to download all the interview questions in the fan companies and now nowadays even chocolate company at Hershey start to ask questions about like how a design Uber app for blind people okay even chocolate company do it so they all follow um the fan company model so therefore i encourage everybody to continue um i use the same checklist there's like 50 different kind of interview questions you can you guys can all use all right and also join the free in order to join the free coaching call you can email info at pmscenter.io or right now do you live you can email my email address nnc at drniss.com okay so and now whoever gets selected for free coaching and people who supports non-profits so we are the number one uh company actually give away lots of half of our tuition from our students we put it back into non-profits so yeah anybody want to hear from my own non-profits this summer we already launched our own non-profit copy and make kits so we give free product management education for kids from middle-income families very very exciting about it and and also anybody who's interested in product manager accelerator go to this website drniss.com slash masterclass um to learn about how would you able to create a key to put a portfolio in two weeks that will lend you a pm job offered in recession even if you can reject it again again um yes and and then stay until the end if you're interested in product management training we provide inside the pm accelerator feel free to go there as well okay now uh we have different live sessions coming up here is what we are going to do okay so feel free to take a screenshot right now you need to find your marketing to your partner in the wechat group a linkedin group scan the screenshot right now and go through those groups later on okay so go there and scan the screenshot right now and go through those groups and today you're going to do marketing to it with me uh let's do this oh did i forgot the offer celebration so yeah yeah so just do a quick update regarding where the market is going okay so there's a lots of very amazing opportunities in the market for example this is our student like bahar ad warwin student land job offer um a senior pm offer who also have now student land had a product offer the other student land senior pm offer and another entry pm level offer another someone also land with a self uh healthcare background also an entry level pm job offer as well and also other people interviewing with google and like very different um senior positions in our program as well okay so now quick question the the thing is whatever levels you are interviewing for i guarantee you somebody else can already land offer out there what they are ahead of you guys is how they present themselves at the interviews that's why we're giving you free mock interviews right now i want all of you guys to be successful um so therefore let's do free mock interview so let me see whoever uh have requested free mock interview so also come on the chat was the most difficult interview questions you ever had encountered and then we can do mock interview together um cool let me see the chat let me navigate to the chat window um um yeah the email my email is nancy at dr nancy lead oh there's one only one l not two l only one l not two l yes my email is nancy dark nancy lead.com so right here see nancy dark nancy.com so my email is nancy at dr nancy lead.com not two ls is one l and then you can email me and i'm going to give you the link to the zoom right now so we can do live mock interviews okay yes let me next time let me just put my slides and now i know what to do let me put my slides and you guys can find my one sec nancy the dr nancy lead.com yeah so let me show you my screen again so you know the correct email address you can email right now people join if you have an email our team so right now at this moment email me at nancy dr nancy lead.com so share my screen right now nancy at dark nancy lead.com okay nancy at dark nancy lead.com um come here so if you want to do live interview with me right now come here nancy at dark nancy lead.com okay and now let me do this then pull all the questions so that's you have uh hold on there is monifa monifa from detroit seeking a mock interview help awesome so monifa email me at nancy dr nancy.com did you see see my screen right now i believe i'm sharing my screen right double check i believe i'm sharing my screen right now yes uh email me right now nancy at dark nancy.com if you email me right now you're getting free mock interview with me through the zoom link i'm gonna send you a zoom link once you email me okay that's how it works right here okay so now i believe right now everybody already see this email and also everyone see this on linkedin please copy paste this email nancy dark nancy.com put in the chat of linkedin because people are putting the wrong um email on my linkedin right now okay so now let me when people submitting the free mock interview um request uh seeking mock interview appointment oh awesome so monifa let me send you the zoom link right now with the zoom link right now one sec let me give you the zoom link would you join me live uh copy invitation one sec uh and also monifa i just send it the zoom link to you and baharti uh i got your email i send you a zoom link to you as well you can directly click uh the link to join me and then we are going to do more a live mock interview very excited very excited so now i know how how it works so next time i put it on my slide so everyone can see the the email so whatever we put in the chat is not very good okay cool all right when they join us let me answer more questions in the chat uh what kind of more what's the most challenging interview questions uh you had or you are not sure if you answer well enough okay uh vanishes how are you uh i sent you the zoom link right now vanishes are you my students i am not a student his name is also vanishes from brazil uh i don't know i sent all of you guys the zoom link can join me in as soon as possible and at the same time let me answer more questions in the chat okay so uh i'm live with you now and uh check the monifa check the zoom link i send you the email with the zoom link invitation and then you can join me on zoom uh right now then we do mock interview okay cool at the same time uh put the most difficult interview questions you had or anything regarding mock interview let me know or interview questions for part of management okay you can put it in the chat and at the same at the same time waiting for the three people who received zoom calls to join me live let me give you guys an overview regarding the most typical questions people will ask you during any part of management interview okay so let me put it here uh live with you now or let me know for now i don't understand okay so yeah for for free mock interview you must click this link to join me live that's how we do free mock interview um if you want the private mock interview and feel free to check out our unlimited mock interview it's part of our p.m. etc program okay go to this website darkenancy.com to learn more about about our program for unlimited uh three times per week mock interview inside of our p.m. etc program okay so for free mock interview you can directly click the zoom on join me right now okay so now let me give people a review regarding what to expect at this moment um what kind of questions you would expect when people ask you to interview for any p.m. positions so now let's put it into different categories of questions the first category of questions are behavior questions but to be frank majority of part of managers and out there um they don't know how to answer those type of questions regarding tell me a time when you're turning a product on concept execution and this is a most asked interview questions but people do not understand how to answer it okay the second type of interview questions will be um design an overall for blind people or design a bookshelf all of those questions are typical uh product management interview questions and we'll see which one all of you guys have challenged with so vanishes how are you uh can you unmute yourself uh can you unmute yourself oh you dropped that's weird you joined for two seconds and you dropped anyway yes so whoever receives a zoom link directly click the link to join me right now for free mock interviews okay cool okay so now um behavior questions product design question typical now third type of questions really depends on the type of companies they can ask you product specific questions for example interview with way more they will ask you well if there's a component of the car breaks down once per one million miles driven do you think it's safe or not so this is very product and industry specific type of questions so it's very very important critical you need to understand well in this specific environment do I want to do uh break down the specific information in terms of cars break down one mile per million or not one component of the car break down one once per one million miles driven so break down into different kind of like environment compared with the industry standard and also understand specifically to self-driving car if any component of self-driving car breakdown and I believe it is will be way more complex and more severe compared with typical car just break down the same type of components okay so everything goes together it's go leading to your product specific questions and answers now let me go over some of the questions on the chat right now you first seeking mock interview help yes all of you guys email me you already received the zoom link can just jump on the zoom link with me right now um so Christopher said one of the most difficult question is explain how you would prioritize and create a feature from ideation and final launch you find this most difficult one but I think this most uh typical one put this way this is the most typical questions explain how you prioritize and create a feature from ideation to launch when you answer this behavior into the question you need to create three type of phrases so there are ideation phase a second phase is MEP and third phase is launch and I have a specific framework I walk you through regarding my sample answer of answering those kind of questions you must follow those specific framework okay three type of framework um before I give you the sample answer let me double check but Venetius are you here hello hello yeah okay you dropped earlier what happened very sorry my mistake okay cool so you can hear me now okay welcome welcome so you're gonna you're here for to do free mock interview so let's do this uh anyone else need free mocking to email me an ansia doc nancy dot com let me let me share the slides very quickly and then we'll go over your mock interview so quick question to you and what type of interview what kind of question you want to mock today Venetius for me it's it's hard to when I think I need to talk about my weakness my strengths strengths and weakness type of questions okay great so let's do a mock interview will teach you how to improve your answer okay so everyone else will ever need to do live mock interview right here and go to nancy at docnancy.com okay just what I put on my slides right now email this address gonna put you to the zoom call okay so now um first of all why don't you tell me your answer to watch your strengths and weakness tell me your strengths Venetius tell me your strengths yeah uh you can hear me yes I can so tell me your answer watch your strengths yeah I think I'm a good communication I have a facility to create good relationship listen to people and have empathy and I think I'm more oriented I like to work with a clear objective and try to to active this objective and I'm I'm a guy that like to keep it the things simple I think as a product manager I have the the ability to dream big but think small things to begin to test to verify and the end of the day I like a lot to analyze that first and take decision based on this data okay so let me tell you how to improve it your second one is long wasn't very clear exactly what you meant okay so inside the pms server with with teachable or framework cost three by two framework which is three body points and each body point two sentences the first sentence described specific what in summary what your strengths is and then second sentence have a supporting point why it is your strengths okay let me read write your answer your first your first thing is customer embassy is that what you said the first one the customer embassy yeah okay so in your summary you can say my biggest strengths is I have customer embassy you know now your second sentence should describe how strong you are in terms of having customer embassy in one sentence for example you don't need to describe exactly how you have customer embassy is but in your job it's more about how how much is leading to any kind of summary of impact you had for your example you can say my number one strengths I have a very strong customer embassy I am usually very good at understanding the needs and desire and pain point of customers for example one sentence you say for example I have a launch 10 different product whatever five different whatever how many you have put a number three let's say three three sounds more reasonable for example in the past I have launched three different kind of b2c type of product or b2b type of product I was able to create the best solution to quickly address customer's pain point that leading to five million dollars in revenue so your second bullet point should be supporting your strengths which is understanding customer I have customer embassy outside the pain point leading to what kind of impact you have the second bullet point the most confusing your second one what's your strengths for your second one I said communication and I explain a lot of other things together exactly that's become confused yeah you say you define communication what do you mean by communication communication with stakeholders yeah the capacity to listen well to listen and understand listen and understand okay great cool my second strength is communication skills in terms of listening and the comprehending what what it means to other people you need to describe communication is too broad what do you mean by communication right could be short on concise communication your your style of communication sounds like listening skills okay so if you want to provide a supporting evidence of you having a great communication skills you add one supporting evidence for example you can say my second strength is my communication skills in terms of compassionate listening and also taking actions regarding a very complicated concept when I heard those as a product manager would frequently work on very complicated technical issues but we need to communicate it very simply to our stakeholders they include customers and also internal stakeholders in the past couple years I was able to like translate very complicated topics such as cloud as computing to people who actually has no background in technology as well this makes me the the most favored product manager within our team from both product managers and also engineers from engineering team so the way you talk about it's more about i'm very good communication so what so what is people love me customers love me and engineers love me and I was able to talk a very complex product topics such as edge computing or cloud or AI whatever you plug in that's approved that you are very good at communication okay so now let's work on the third one which is third one again your third one is extremely short your second one is really long your third one is really short your first one is actually medium now which I like the better which is third one I said go oriented oh you're very go already very good okay so we'll change it to result driven result driven is a better way to talk about go around it's the same meaning okay so um do you have evidence saying that you are very result driven yeah I have some cases of some examples uh in through all of my experience I deliver important results uh plug in some numbers what kind of I create a new product for b2b in one b2b company and could grow 100% by year with my product perfect perfect okay perfect okay you can just say my third strength is I'm very result driven and as a product manager not only we should create the amazing product we also need to make sure that our customers love our product I was able to grow the ab like b2b da da da da type of product and with so much money whatever uh our customers use within one year so it was very good so everything you put there is is proven oh that's result driven because he made so much money or have so many customers within a year very good very good you're a fast learner I told you the framework you need to learn it that sounds way better okay everyone else um on the chat and come on the chat do you feel it's much better his his newer version how fast he learned if you think he's fast learned you say fast in the chat I want to see your opinion it's very it's very good if say fast in the chat you think he's fast learner and or any other comment you had okay cool and let me see the chat is usually slower than what it's look like okay slow down someone else also asks about the zoom link let me Isaac I send you the zoom link you can click and join okay so now let's work on your weakness um quick reminder everyone should only have one weakness in the interview even if I have three okay you talk about one weakness so what's your weakness Venetius uh I think my weakness is uh organization I uh what's mean organization I think it's to me it's easier to begin and create new tasks and focus on to the deliver results but sometimes I'm not invested the necessary time to organize all the information that I have about my tasks and my and my challenge are you saying that you are not very good at organizing all your tasks and your challenges that's your organization skills okay so um that's okay answer but the best answer is how you conquer those challenges turn your weakness into strengths or at least how you solve this problem as someone who's not organized I have someone I just had one on one meeting with someone in my team he's disorganized he's very very disorganized very distracted by stuff around him because all the operational tasks make him very disorganized okay so tell me knowing that you're disorganized how would you solve this weakness yeah uh because of that I like to use uh payment tools as a sun and try to put all the information there is there as a help that helps me to maintain all the things organized you use what kind of tools again uh a son gira a son of jira okay yeah um so what the impact you use those tools how much better are you right now uh I think I I I'm so much better because I have all the information that I need in the same place or the links in the same place so today it's easy to find to get all the information that I need to learn uh you need to show a contrast before and after you can say something I put in the framework for you okay you can say after use asana jira um I was able to quickly pull information and in like and and get use of those information to really focus on the main important task for example in the past probably take me five hours or whatever to really get all the information organized now by implementing all the tools it only takes me like 30 seconds to even write the product requirement documentation whatever like something like that okay so can you give me a specific example to show the contrast yeah before to send sometimes I needed important information about results for example and I needed to open two two three four documents to find information that I need and nowadays I have just the same information five seconds because I have all the things mapped and organized by send fantastic fast learner fast learner see what I want to think is the fast learner putting the chat okay um so now let me it's very good let me let me write a little bit better than you but you're a fast learner okay so you can say um one of my biggest biggest weakness is I'm disorganized I sometimes as a product manager who has so much documentation information from engineering team and customers stakeholders um at the beginning of my career I find myself extremely disorganized and overwhelmed and stressed out but I laser focused on how can I improve my weakness by leveraging different kind of tools for example um in the past couple years I have tried to implement Jira and Asana through those tools I was able to access different kind of information and organize them in a timely fashion and for example before I use those tools I only I I need to get information from five different places now I'm able to achieve all the same amount of information outcome within two seconds now this became this make me a very productive product manager and that leading me to become one of the best performer in the company after I fix this weakness okay awesome so that's how you turn weakness into a strength and this is a very authentic weakness you're not making like this my strengths like we turn into a strength but at the beginning it's very authentic it's overwhelming has lots of different tasks flowing around on the product managers this is normal right so now because you use tools to improve it so you must show the growth curve when you say I use tools who doesn't use tools once you show the growth curve we're gonna oh I have five different I need to pull information from five different sources knocking all of them was in like two seconds and now this making a much more productive product manager leading to whatever people love me like people promote me every every thing you want to say cool very good very good let me see other people's comment yeah he seems to fasten her well down seems to be more confident why answering the question can we work on though yes just once you learn our framework be much more confident but I like it way better I like it way better this is awesome so now let's pull someone else and uh Vinicius if you have other question you want to do a second mark for different questions you can stay on the call okay so let me let me bring Isaac first he just joined us Isaac how are you you can turn on your camera and unmute yourself please hi Nancy I'm very good cool okay can you quickly introduce yourself where you from where you based are you a product manager right now yes okay my name is Isaac Isaac only and I'm currently located in Canada Ontario Canada I'm a products manager however actively seeking for a new role at the moment so yeah I'm not working for any company at the moment so yeah awesome welcome welcome we actually have a lot of strength inside of uh in Canada oh actually Woosman the students I shared with you guys earlier he's Canadian he moved to the US if you like you should give a try we play a bit better my student Amy if you go to my youtube channel right now um we posted youtube video yesterday she's Canadian as well she managed a um a tiktok in the US for salary increase three times more is is crazy you can you can give a shot but for both both side of countries only if you want to immigrate to us yeah I would definitely take that out yeah check it out okay great so what type interview questions you want to mark today yeah um so there's this question I really struggle with and there's pick one product you love um state the reason why you like it and one thing you can improve about it oh typical interview questions so tell me your answer okay um I think from the top of my head I'll just I'll say Twitter and one of the reasons I love Twitter is because um of the um the way it connects people and also the um social media effect of it promoting reading and writing I mean it's very text-based I mean originally and one thing that will improve about it is one of the recent problem that the CEO recently alighted which is a lot of people coming to scrape off Twitter data um to build their own um AI and I think one um solution I'll um put forward is just to have a social media buy um everybody is one way or the other compared to do a two-factor authentication um such that anyone coming on the system using the APIs using the um logging into the system to use it for one thing or the other as can be tracked and also um properly monitored so I think that's just like a way I'm going to um put that out there uh can be improved for sure uh okay it's good to start with uh very new new ideas using AI to create something on Twitter I think it's a good idea but how you're leading to the idea is is confusing okay regarding what's your favorite product and and how would you improve when you feature you want to add to improve it right so why why Twitter is your favorite product wasn't clear at all so give me three reasons why Twitter is favorite product okay so number one um I love the fact that it promotes it promotes um writing and um reading is text-based in a way or like um other social media like um instagram that's just basically a picture this promotes um more like the content um providers to write put out things and of course you as um a reader too you probably you know read more on Twitter or like um just flipping through pictures and videos um like some other social media then secondly I also like like the fact that the real-time connection with anybody in the world I mean somebody puts us puts something that you can comment and the person sees this instantly not necessarily DMing the person and I mean it's very open everyone is seeing the the interaction and everyone and anywhere anybody can jump on it that's second thing then the third thing um I think it's more of me liking the CEO the new CEO also I mean um there's this connection here I mean there are more there's this connection it just has with the users you know something is going on it comes tweets about it everybody jumps on it there's this um real-time feedbacks feedback it gives on the system that um the the CEO has created around it that you can easily reach out and tweet tweets Elon Musk about the problem you're having and one way or the other somebody replies to you from the team or even him sometimes um responds to you so I mean those are like three things I like about it yeah okay uh I like to answer this way to improve I'll show you later on okay but you you touch very sensitive topic you're Canadian you're fine if anybody anybody in the US okay it's very sensitive topic saying that yeah I know right okay so everyone come on the chat they say nobody would judge you okay come on the chat if you like Elon Musk say you hate Elon Musk that's a very controversial one let me do a poll let me do a poll anyone just come on the chat if you like Elon you say like hate or neutral put it on the chat like hate or neutral okay so now uh tip by the way if if you accidentally whatever into with different companies you really need to understand other people's political opinion before you say Elon Musk okay if you're not sure about other people's political opinion you better not to mention Elon Musk uh okay so now it's very controversial in the tech space right now okay so let's assume you like it let's assume the other the other people also like him or the other people is more Republican the right now US is going to vote Republican Democrat they they like to take on the edge of Iran Iran is a Republican uh so I'm Chinese okay I don't vote but I understand US US politics how much people like to hype on something that's nonsense okay and I mean to be to be to be fair on everyone I'm not so my likeness is not really based on the political side of it it's just more of its interaction as a CEO on the platform you know getting that real-time feedback more like it gets involved but also carry people along that's just not nothing political or very I know I know I know but the way you put it sounds like you're you're you're a Republican you're you're a Democrat oh my god that's that was that anyway let me rewrite your answer okay so someone also joined us like a Bahashu okay I'm gonna get to you all later okay let me let me help you to fix your answer quicker okay why you like I see it's a legit point let's assume the Internet Republicans okay will keep your points okay it's a legit point but the way you present your points is average people's presentation because everybody out there can say something similar about Twitter except Elon Musk's part but the other two is very legit okay so you pick the right thing about the app but you're just average candidate as we know right so right now average candidate do not land a job right now it's very competitive everyone's layoff you know different people out there um and so how to stand out from the competition is to create your answer from the lens of product manager to show that you're thinking bigger and broader in a in a greater scale so let me break it down for you okay so if if you let's say we still pick the three points you want to say you need to be user pain point driven for example Twitter you put Twitter into three type of customer segmentation you can say for example now people use Twitter the three main type of customer segmentation there are people so what kind of what's your customer segmentation like a young professional who loves politics now I made up stuff so young professional who do what so put three different type of customer persona within the the topic at the beginning so tell me the three type of customer persona using Twitter right now and one of those personas you okay um so I would say the content creators content creator very good watch next one number two um I would say the content consumers I mean people just some people just come to read and have fun and okay read things for fun with the third one then the advertisers okay good great cool true okay so now you can say the following say well right now there are mainly three key part of um uh users on Twitter there are content creators who create amazing content of course majority of tech space and second group of second group of customer segmentation is content consumers who want to absorb new information new knowledge maybe just for entertainment purposes the third type of customer segmentation is the advertiser who want to run as and generate more leads to their own product they want to sell so I belong to the second I think you're second right so I belong to the second kind of customer segmentation which is the the the content consumers who want to learn and also will have fun as well so now as a content consumer I have three key pain points pain point treatment number one I'm very tired of those picture driven like content people consume on tiktok and instagram they're mainly for entertainment purpose but take them really long time to tell us the useful valuable information by looking at beautiful picture or 30 seconds videos um and at the end of day it's just wasting time on those platforms so but Twitter addressed my pain point very well in Twitter there's no bluff 150 characters say what you want to say and read your text very quickly and and and then you can consume more information and also follow and like the information that you really love and that really benefit yourself so this is more pain point driven not just I like it I just I just like a text I like text because I have a pain point people look great on instagram people look funny on tiktok but their content is mainly killing your time which I do believe so to kill your time you usually like so-so bikini picture to kill your time but doesn't really lead you to anything okay so now Twitter they give you all text-based you consume content much faster you like something you're you're energized by some new ideas okay so now second pain point which is talking about it's very fast real time right so the second pain point I had at the content consumer is the speed of getting access to information and we are living in the digital world there's so much going on in the world like different kind of news and also friends and family also new thoughts in this new space in uh so frequently we're overwhelmed a majority of the social media platform right now um that they may be very curated about some old information maybe one week or one day old what I really want is I need the real time information that can consume right away so that I can like meet my own unique needs as a content consumer so on twitter which address this pain point extremely well anybody can just treat something right away you see anything trending and people can say something short just share some quick topic you can get access information instantaneously right away the third pain point I had is I please don't get killed you know into it but just like just tell you sounds like you like it on math okay uh the third pain point I had is as average people who barely get access to celebrities or ceo or famous companies and and have a conversation with them but the twitter ceo Elon math he made it very open anyone can tweet about him comment on his post he also bring in different kind of demographic like political parties or different people maybe controversial but you can have very great conversation with these kind of people so that you don't feel distance from them at all using twitter as a platform and you must talk about what your needs is you're right so as someone who is nobody like average people like all of us we are nobody to reflect so as people who just average people nobody is extremely difficult for me to access someone who's big celebrities thought leaders but twitter opened up the gate for me to access other people so now you put you is pain point driven why driven and then why twitter solve your pain point so well make it stronger ceases compare with everyone else saying oh i like twitter i like some text i like Elon math everyone can say it american freedom of speech you know it's like freedom of speech to say something no i'm very strategic i'm thinking long term thinking about customer persona and customer pain point and then how is matching my pain point that's why i become my favorite app okay so now when you talk about your specific regarding what kind of new feature you want to integrate on twitter i think that's no problem your feature is really good you a i bob with twitter because they have so much information right um again it should be pain point based you can see the following i made up stuff okay um as a content consumer right now one of these pain point that twitter hasn't addressed is so much information it's good to have lots of information lots of good real time short messages it's not good that's too much so therefore uh if i am the product manager twitter i'm going to create a new feature which is integrate ai chatbot to curate all the real-time live short pieces of content and create new curated uh like information-feeded customized to me that you want to say so must be reasoning upfront and then tell them why you build it because everyone can have ideas building stuff people are really smart nowadays they all create like amazing ideas but i do like your ideas but why first and how about ideas make sense yeah perfectly awesome okay everyone like his answer come on the chat i'll also give a like in the uh in the for the video as well everyone like it someone jai said like it awesome so hold on hold on hold on so let's see people's comment regarding ilan mass okay uh okay uh uh so people say they will say it's it's a no for me not like vince said you like you like his answer awesome awesome okay come on the chat if you like his answer if you like ilan mass you say like ilan you hate ilan oh future i i told you someone some people don't like him uh so so don't say it in an interview okay but you can you can just say that you can get access to celebrities ceos that way so it's broader not just him okay it's very dangerous yeah it's crazy when you say this in american interview you got killed canadian is fine okay canadian talk fine yeah thank you so much that was really helpful okay so do me a favor share this video share any of my youtube videos and tag me on um linkedin okay just share any of the video tag me on linkedin any videos like or share this video okay i really appreciate because there are more people to get access to free coaching okay um cool but how to pronounce your name balusa bala bala okay my mom sure nancy just switching it on yeah cool how are you fine nancy uh tell me about yourself where you're from are you part manager uh myself yeah my name is bala i started my uh i have close to three years of experience as a cure tester uh i completed my u g in mechanical engineering from my salami industry india chenay uh i have close to three years of experience a cure tester in database as well as front end u r i'm planning for transition into product management like uh past three months i'm trying i'm working on that and plus preparing for my dream at mba oh awesome good for you you're coming to the us for your mba uh planning for canada actually due to cost cost consideration and oh that's true that's true yes it's cana is a good one and then you can you can gradually move to the us very good it's also easier to integrate canada as well i think there the systems are more friendly for anybody to move over to canada yeah they are giving uh pr for two years of uh if you are completing two years of graduation with that they are giving three years work moment as well as uh pr once five years is completed over there this is amazing this is amazing okay good for you okay good job so now what type of interview you want to do mark what kind of interview questions uh like a favorite product uh what's your favorite part okay so tell me what's your favorite product uh my favorite product is a app named milk basket in india it's a grocery based milk basket yeah so tell me what keep keep going keep going it's a delivery the online grocery app like uh same like amazon amazon it's having a grocery app right same like daily grocery ordering app and uh it's uh what uh what is unique about the milk basket is like it's having a 7am delivery like 5 to 7am delivery that's it like you won't have a delivery slot other than that uh mainly what they are doing is like they are eco friendly too considering like a batch of a truck is uh traveling to a particular area and they do a bunch of delivery like 80 to 100 households are covered in a single truck in a single delivery not like other apps like delivering what each product by a particular driver or some other like it's cost conservative plus environmental friendly too like 5 to 7am is like early morning delivery and make sure like in the day you can add n number of items to the cart and you can delete it like there is no like uh fixed whether the order is placed you have to place another order for that app and that nothing is fixed till 11 pm at night you can edit your card n number of times and there is no particular payment site or something like it's a wallet based system like once um once a month you have to add a particular amount to the wallet as per your spendings that's it like based on that 11 pm whatever there is in your cart the price will be deducted from your wallet very good that's why that's that's your answer that's the answer what do you think nc i couldn't question are you down with this is why this is a favorite product yeah mainly i love gardening uh and nc like uh my mom has habituated that factor like every week or every two weeks once i i i i should get a be a plant or a somewhat she likes that so it's like a mandatory thing that's happened to me from the school days so the base on the environmental factor and the packaging and the way that they are doing the bulk delivery and everything is environmentally friendly too plus it's like early riser like there is a early riser benefit right 5 to 7 am is like exactly what time at the time we needs the products to be uh to be there and it's there at the doorstep it fulfills your need if you if the delivery is sometimes in between your working hours or something like that you need to track it you have to call to the delivery guy and n number of nuisances everything is being covered in that part like you don't need to follow the delivery guy or something once it's done done 7 am it will be done there at your doorstep that's it this is awesome okay great so now i understand why is such an amazing product and us doesn't have it so far right now okay so how he answers the question it's not good okay is the product is good the rationale is good how you describe it it's not good it's um it's not structured as what pm is thinking okay pm is thinking strategically long term was new to the product and what customers is is needing and maybe you can also emphasize because competitors doesn't happen but you can read write your answer the structure is different okay so now let me read read your answer and number one you can say my favorite product is what milk whatever milk basket product in india so this is then how you describe is good so this is just like amazon fresh delivery uh like grocery delivery services in the us now for this specific product there are three customers customer there's three types of customer segmentation double customer segmentation first so tell me what do you think the customer segmentation is customer segmentations will be like a daily or a family man having two kids like a early riser like preparing for his daily needs in the morning like going for a walk or somewhat he needs at the time he finds a long long long give me three three customer segmentation each one was like one is family man family one is family man with the kid second is older people who don't uh doesn't use a payment credit card or somewhat as a payment gateway we can just reach out that wallet that's it number three uh number three mostly two that's what uh came into my mind that's yeah uh let's use two for now to be answered okay but the three is the three is average average like working professional okay like you and me right average working professional okay so there are three type of customer segmentation number one uh the family man with a kid family man and woman with a kid uh number two is like elderly people who doesn't have access to very diversity that uh diverse payment method number three is uh like average working professional busy with the work every single day now among those three i belong to number three right where you're number one or number three uh i'm coming in number three oh in number three okay great i belong to number three busy busy unprofessional just working day to day um so when i use any grocery delivery product out there and i have three pain three key pain point number one is caring about uh environment currently a lot of grocery deliveries especially in the competitors space right now they do individual delivery in the middle of day for individual product like one one piece of carrot that you can hire someone to deliver for you it's a waste of resources it's damaging the environment so i just felt like it's against my personal value to have like smaller amounts of things getting delivered even if i money to pay um i don't feel good about my personal decision however the milk basket was able to saw my pain point perfectly milk basket only deliver product uh between five a.m to seven a.m they don't deliver individual product they deliver everyone's foods together in trucks and bulk delivery and so uh it's going to save lots of carbon footprint in the world the second pain point i had is which is talking about uh the time of all the you can add orders all through the day right so the second pain i had is frequent as we do grocery shopping as we know we buy five different things in the in the morning and then all of a sudden we forgot garlic then you add one piece of garlic so for all other competitors um and then talk about yourself so so it's finally very very distracting that i need to place many different orders just because i forgot one single piece of garlic it's very inconvenient and now all other competitors out there they make it create many different orders they do not want to add more things to the orders once you finalize your transaction uh this is very troublesome especially for kitchen stuff we we we short of stuff all the time and now this milk basket solve this problem perfectly it allows you to place orders from seven a.m all the way to 11 p.m you can add anything you want they go close the order until the end of this day yeah third pain point i had i think what you had is uh wallet payment right so third is access to payment um one of my biggest pain point is so lots of time whenever you finish paying something or pressure something you pay right away using a credit card and the credit card doesn't connect your bank account all the transaction is very complex but the milk basket product was able to quickly consolidate all the transactions by the end of the day and only charge your wallet by the end of like 11 p.m when all the transactions was cut off so we save lots of time going back back and forth putting a credit card information and they consolidate every day by the end of by the end of the day and getting access directly to a wallet instead of using other type of payment method this really saves so much time and making grocery delivery a delivery process um very very enjoyable definitely yeah okay it's about how you say it okay go ahead let's see yeah and also a lot more organized the way you described earlier it's it's all over the place you also told me love gardening i love gardening too this is amazing but it's it's kind of irrelevant unless you make it linked to white so all one of the pain point is number one i am very in my mental friendly because i love gardening myself it's a connecting to the earth uh this is who i was growing up but nowadays i see people you do grocery delivery they have lots of money they hire individual driver to to deliver one basket of bananas um it's going against my personal value who loves like in in my mental friendly way to consume food you can say that way so everything you say must have a reason why you bring up in the interview or conversation not just randomly talking about ideas those are all good ideas so it really depends on how you put them together got it that's it cool awesome cool cool cool also anybody who's listening to the limo interview do you think his answer is much better come on the chat or do you do you agree with what what he answer is come on the chat uh love to see this and okay cool uh but love and now he's asked for you okay please share this video on you're from linkedin right so directly tag just share this video and tag me on linkedin or any other videos we have on linkedin okay really appreciate other people can get access to free mock interviews moving forward so best of luck to your transition to vm and also immigration to canada so thanks us okay cool everyone likes this video as well and also we are looking forward to see your tag and sharing as well awesome okay uh let me see what other people say oh okay some puchas what would you like to do to improve the product part is missing uh this interview question is not about how to improve it this interview question is what's your favorite product the question is what's your favorite product not how to improve it right yes that's cool yeah this question is only about what's your favorite product the they didn't ask him how to improve it answer the first part but you answer very well for the first part awesome okay great cool all right so looks like we finished all our mock interviews let me check my inbox uh we got everything ready awesome awesome okay so uh thank you everybody for joining us for anybody who is interested in tmx editor go to our website darknancy.com right here and then you're able to see all our free training free resources anybody who want to join our paid coaching program feel free to go to our website to learn more as far which we have more um unlimited three times free unlimited mock interviews your program as well and getting access to global alumni communities okay so uh looking forward to see all of you guys inside the pms editor or outside through our free coaching on youtube so i'll make sure to share like this video with anybody who is interested in free live coaching awesome okay great cool all right i'm gonna see you guys live in my next session have a good day see you guys bye