 The last decade has seen the birth and rapid growth of social media. We're at the point where a significant number of people are incredibly reliant on social media as a source of information. Many brigades have successfully set up their own Facebook or Twitter pages. These pages can engage other brigade members through closed groups or the general community through a public page. If your brigade is using social media, as you can see here at Warrigal, that's great. But it's important to follow CFA's social media guidelines. For incident information, always refer people back to the CFA website. Make sure content is appropriate. For example, it's not a great idea to instantly upload photos to your page from the scene of a car accident. Social media is a two-way channel, which means you shouldn't just delete negative or unpopular comments. Treat them the same way you would at a public meeting, with a careful and considered response. For more information on setting up a Facebook or Twitter page for your brigade, check out the How To and Help documents on the very handy template toolkit. You can find it on brigades online.