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We post Monday through Friday Sometimes Saturday and Sunday too depending on what we watch y'all should really go look at the patreon It's a lot going on over there that y'all don't even know about because y'all think i'm just waffling And talking to a lot of y'all skip this part, but that's only you I'm saying don't forget we got merch to the link to all of this is down in the description Campaign will take it away secrets and lies Talk to me We got to go back to season three and do all the specials because I stopped There was like four more specials that I didn't do but i'm not going back and watching them Before we start season five too The number of privately rented households has doubled in the last 15 years We've more than half of tenants now renting in the private sector But evictions have soared increasing by over 30 percent since 2007 back before the pandemic Which this is before the pandemic This got really popular in america too We figured it out. Oh, we don't have great. Um We don't got great credit We've got not enough credit Uh You don't go to a company that you don't go through a big company like a leasing big company to get a place You go to private owners And you appeal to their heart Let's see y'all messing up the game right now Y'all messing it all up That ain't even a thing no more really it is but like Now they vigorously checking like it ain't good. They ain't going like that no North london High court enforcement agents paul bowhill and steve pinner work across the south of england enforcing ritz and repossessing properties Today we're off to uh, cricklewood With a ritter possession I don't know if it's a mister or a miss They're on their way to a big be careful You better figure it out Be careful You get cancelled Tenant kekwa dongu and her family who've ignored several court orders telling them to leave We'll just look for the number It's on our left I'm gonna watch something after this that nobody would expect me to watch either It's more for the ladies though. Oh, I think they're ready for us But this job isn't going to be straightforward. Good morning The What's significant about nine o'clock? All right This is a moped. We're going The family claim they have a letter telling them the eviction would begin at nine and are protesting about the early arrival of the agents Good morning There is no time I don't know Give us The writ gives the agents authority to enter the property and give them tonight. What's the matter? Any time kekwa comes down to back up the father of her children It's okay, you don't have to be out until nine so you That's a bonus No Who wants to remain by the door just in case the tenants try and lock themselves in No, this is no longer your house. Okay, so why are you standing by the edge because that's what I do That's what you do to stand by to stand by exit. That's right to make sure you don't slam the door To make sure you don't stand funny, you know, I am yeah People have to move the stuff you're standing all the way you should move down there the moving stuff When you're ready kekwa and her family have just one hour to pack their essentials and leave But instead they're still arguing over the timing of the eviction. Look, I'm not being objectionable. Why are you being objectionable? You know, we've been perfectly civilized and you seem to be a bit unreasonable tenants get rude and angry because they are already mad about what's going on today you know what I'm saying like Steve and paul are cool though. Like they're they're more down the earth, but anybody walking into this state this this this situation is You're gonna be mad at them. Like it don't matter. They don't want to meet us We're asking them to leave their home So they are going to be angry if you try and shout you've lost. It's just a no-win situation With all due respect and I understand that you've been told I do understand you've been told About the letter and wouldn't get out of respect. You can't even give us, you know, half an hour You have you have you have the hour You have the hour I don't know why you're making all this fuss just to get packed and go If you could get out of the way we could actually do it quick off You've got an hour to clear the stuff out. So no problem If you've gone to a man to leave why are you here we give you an hour to get your stuff together Nobody's told missing very carefully. Nobody told us Nine o'clock. You listen very carefully. Okay. All right. You're saying you've gotten up into a man Yeah, we're saying if you've got up into a man why are you in here when it's not on the clock? Because they told us out and they told us now So we'll get them here and we'll argue it out The reason the tenants make issues out of things that otherwise are dead It's really irrelevant at this point though Like at this point the tenant, you know, they just want to win some battle They want to win a battle because they lost the war. They want to win the little side quest or something You know what I'm saying? I don't know the reason why they're getting out that They ain't paid rent as far as I'm as far as I know If you don't pay rent, you got to get out It's as simple as that Like if I decided to stop paying rent right now and a sheriff came to my door I would get out because I know what I did Ain't no arguein' it and it don't matter my situation because they don't care I signed a lease at the beginning of my stay that said I would pay the rent on time every month And as soon as you have a contractual obligation and you break that it's over I don't know why y'all be getting mad some of y'all like you didn't pay rent get the fuck get out Now there are situations where It'd be bogus some of these landlords be like like wildin and things of that nature And they'd be slum lords where I understand but like The basis of some of these like you ain't paying rent All right What do you expect? I don't feel bad for you Definitely irrelevant Is that it diverts their mind from the main thrust of the situation? They're going to be evicted They're just looking for reasons to in their mind discredit us Kekwa's son decides to start filming paul on his phone I don't think it's funny at all I do care Okay, I don't care All right, then I don't care I'll go with you. Whatever you want. No, that's not with me. It's wasting your time with that I've got into a nasty act to stay and record you up until next time. Okay. Yeah So what's your name? Mr. Clam? My name is Paul Bowhill. Yeah, the name's Eugene. Yeah. Thank you very much. That's kind of what you just say, sir. What's your name? Don't worry about my name. My name is Steve Pinner. Look at that big smile on your face. I'm just pleasant when you get Coming in standing here With the situation becoming confrontational the agents need the family to focus on getting ready to leave I'm not about to sing. I will be miffed live it live it It's nine o'clock the tenants hour to pack is up and they must leave I'm gonna get a clicker key phrase nine o'clock nine o'clock 47 times so far we've heard nine o'clock But keck was son wants to go back in to fetch more belongings What started as a simple repossession has turned into A volatile situation It's it's trespassing also though you think I'm saying like You've been tipped for that you've been petty it should be seen as assault Well, you're first passing it's private property at this time Nine o'clock you're supposed to be out anytime after that it's private property and you're trespassed on it So if you're inside private private property And there's somebody there they have the right to Trying to remove you from there, right? Every action has a reaction I understand they mad You know i'm saying it's a hard time for them right now. It's difficult at what tempers and emotions are everywhere, but hey listen And people wonder have I ever been evicted absolutely Yeah, I've been in this situation and guess what I did I got out it didn't even come to this though So I don't feel no bad. Don't don't come at me with no solid story. I when I got it when I was in trouble couldn't pay got out Because I was bogus I didn't do what I was supposed to do so therefore I had to leave It's very simple You got a man up to your to your shortcomings and things of that nature. You just got to take responsibility You can't you can't project on what he did they just projecting Paul and steve need to act quickly to stop this eviction turning nasty High court enforcement agents paul bowhill and steve penner were in cricklewood north london carrying out an eviction This is no longer your house. Okay. So why are you standing by the edge? The tenant kekwa dongu and her family claimed the agents had arrived an hour early Instead of packing to leave The family argued with the agents listen very carefully nobody told us 9 o'clock When paul stopped kekwa's son from reentering the house Tempers boiled over Now the agents need to get now I say all of that to say Let's continue to get negative though at the same time. You feel me, but I don't condone it you two I just gave a speech. You feel me The situation under control before things get out of hand just call the police To ease the tension the agents allow the tenants an extra 15 minutes to pack Paul and steve need to give kekwa or the children's father a copy of the rit So they can seek emergency accommodation for themselves and the four children Can I just explain something just very shortly nobody The father of kekwa's children refuses to take the rit Concerned for their welfare paul gives it directly to one of kekwa's daughters This paper if it's taken to the council office because there are children involved they will have to get you emergency accommodation Wait till they've calmed down but that's the rit I'm sorry. There is such an upset. We are very caring people Yeah, we are very caring people. It's okay. It's the worst day of the lives, isn't it? There is never a good day to have your home repossessed The agents need to make sure the rit gets passed to one of the parents before they leave That's the piece of paper you need to take to the council. Okay, so whatever you do do not lose that piece of paper The eviction is almost complete Nobody else knows it. I don't think so Steve looks around the house to see what possessions are left, but he's in for a shock Wow It never ceases to amaze me how Plutted and dirty some of the properties are And you have to actually climb over stuff To get into the now I will say they were packing they knew y'all was coming That's probably why it was all stacked up like that Now good morning now y'all different room on steam. I just don't know how people look okay. All right The family have now had their extra 15 minutes their time in the house is a big house. Let's just leave they don't care They're just doing that job. I don't hate him for that boy Now you got some sense to you Oh Kekua and her family are now homeless and face an uncertain future It might seem that your tensions are getting frayed But at the end of the day, you just gotta let them go on with it. They shout random raven moan at us. They're gonna go And that's the bottom line, you know as unfortunate as it is for them There is no going back. Yeah, it's definitely an unfortunate situation You know what circumstances put them in this situation that They could Across the uk the level of personal debt is on the rise In the last year alone total personal debt has climbed by 32 Yeah, I got a victim tonight thing. I had a rid of possession and everything. I knew I All of that. I know that's why I'd be watching this show Because it's familiar In hindsight, I could look back and be like, it's kind of funny. I got it. That's tough But like, you know billion pounds broad stares kent High court enforcement agents brian o'shaughnessy and delroy anglin are on their way to recover nearly 12 000 pounds worth of unpaid rent owed to a landlord Miss alexandra donkin and mr. Mark how We need to collect 11,896 pounds six six The debt is for a previous property alexandra and mark rented But if they can't or won't pay the agents can seize goods to offset the debt today The writ authorizes the agents to make peaceful entry through open doors Hello high court enforcement Hello, mate. How are you? How are you? Who's the mark how I'm here with a high court writ for alexandra donkin and mark how are you the tenant here now? Okay, who's the tenant? Mark how cool can you get on the phone please sir? No No, okay. Cool. This response makes brian suspicious That's definitely him. I'll take it you're marklin. Yeah You're mark. Yeah We're to discuss it and resolve it in the right way. All right So are you mark when yeah? Nice to meet you When somebody doesn't want to identify themself When I visit it shows me their intention They don't want to pay But it's stupid. It's silly. We're gonna find out who you are She's a maritime wind Now that mark has confirmed his identity brian can serve him the writ and demand payment So why is he made a claim against you? Because I lived there. I didn't pay the rent Mark now claims he isn't responsible for the debt Okay, so I'm here to pay 11,896 pounds and 66 pence mark. How would you like to pay it? What if I don't have it then we'll look at removing your assets in your home. Do you work? Come on. Do you claim any benefits? How do you support yourself? Okay, yeah Why don't so why is he going to court then? So how can we get with this resolved mark? Yeah, we've got off on the wrong foot. We've come through here and you told me you're not him when you are okay Well, that's fine. I respect me. I understand that. Yeah, but I need to get it resolved Can alexandra pay it? She can't pay it. We wouldn't go Can she pay today? I've no idea. Should we get on the phone and see what we can do? I wasn't even tackling it or something She hasn't got any money, man. She hasn't been paid from the job she's doing Okay, do you want to have a word with that? I don't know what's going on I'll just go on Mark isn't cooperating with the agents so Brian changes tactics Can you pay me 11,896 pounds and 66 pence, sir? Okay, we'll look at your assets to remove. Okay Thank you, Mark. All right, what you got there, mate? The agents hope the prospect of losing his possessions might prompt Mark to pay But as they look around the flat for goods to seize They're in for a surprise. Why have you got a sword behind the door, Mark? It's a bit naughty that Look, you've got samurai swords in there, mate. If you're in the paddy game I might decide those samurai swords might be a bit of a danger to me Well, I'm not gonna hit you with it I don't know what you're gonna do with them I'll tell you now, Mark Yeah, we got a laptop in there, haven't we? You coming? What was that, mate? Oh, you sure? Who, me? You were using it, that's how it belongs to us You can't take that, why? Because I'm using it Hey, shut the fuck door, y'all Y'all hear this, dude? I ain't want to say nothing because, you know, we all got our different Ways we talked, but that was funny. I can't even hold it in no more Okay If Mark doesn't take any steps to pay the 11,000 pounds he owes, he could lose his possessions But Brian and Del want to give him another chance It's a long day and the weather's horrible I don't want to give anyone a hard time If you don't want to cooperate, that's fine Because I just list everything and we'll take it All right? Now, that's not what I want to do All right? So if you fix up, I'll fix up and we'll start to get to the nitty-gritty And say how realistically, what you can get, what arrangement we can do, right? So we can leave you in peace Absolutely Okay? I do not expect you to have 11,000 pounds I'm letting you know that I want to get to a point where if I need to give 11,000 pounds to somebody, I have it Like that, I know people that are like that Oh, how much you need? You need 6,000 here, I got you right now Like I want to be one of them people Currently, I am not, but You know, remain hopeful, remain prayerful Because you can't do it on your own, you need faith You feel me? So, you know And do time We're realists, yeah? We're gonna need today at least 3,000 pounds today To set it off Can you speak to your partner? Just let them know what's going on Things can happen We need along some payment, this is the problem This is the stumbling block at the moment Probably get a grand in a couple of days, but today I couldn't get back And I'm being honest There's still no sign of payment But Brian and Dell must get this case resolved one way or another I'm not being funny Yeah, I feel like I would go with nothing Right, but it might be a case of taking what we can get It's the wait until it's time to essentially just a couple of laptops TV, what is that going to be called? Right, that's expensive Is that anything? That's the money The lens Oh yeah, yeah, that lens probably more than the camera itself It's clear Mark has That lens probably like two bands Just off the size of it I don't know what brand it was or anything of that nature, but Got the means to pay But the value of the items in the flat Doesn't come close to clearing the 11,000 pounds he owes How about the batteries and why you're not working? Yeah, what's up? I'm liver disease and depression, anxiety, all sorts of things This person may be having a bit of a difficult time I feel like in 2024, I don't want to Anybody's fight is their fight But I feel like everybody says From the last two things he said Everybody is suffering from a bit of that There may be some depression issues here But we still need to make sure everybody's happy and the job's resolved It's quite difficult But it's imperative that we take into consideration The whole circumstance that's in front of us Mark is still reluctant to offer anything substantial to settle the debt Over one winter, we got a little bit behind And we made a right engine spire, which we did We got to a point where the house was not being maintained We couldn't use the lights, we couldn't use the toilet Why should I pay a full rent, 600 pounds a month And not have the place looked after properly So I decided not to, that was my decision Bad choice, buddy Bad choice Given Mark's circumstances, Brian offers him a lifeline What I'd like to do is get a two grand payment in one week's time And then a 200 pound a month arrangement So you can either agree to it or remove your goods, order it lastly If you don't pay it, I will be back here the following day Do you understand that? Yeah, to do what? To remove your goods Mark has been offered an extra week to find the money But his response comes as a shock to the agents What if I'm over now in the meantime? Or then, what will happen? If you were to dispose of them, you'd be committing a criminal offence All right, because they're not yours to dispose of The police would be called and you'd be nicked Now if I think for one moment that you might Then I would be better off taking them now Mark's suggestion that he might remove his goods before the agents return Forces them to change their approach Do you know what? I need 2000 pounds today Get me 2000 pounds today Or I'm going to remove your goods I don't like your whole, or I don't like what I'm hearing So the next discussion we're going to have will be about payment It don't matter, Mark I mean, a boy, if you don't like what you hear Okay, so if you can't get it, I'm just going to remove your goods Why can't I do anything that's in an amicable way? What difference does it make if we pay 2000 pounds today? The agents have been in the flat for over an hour Mark's partner, Alexandra, calls Hello Um, we've got violence around the hand And he wants 2000 pounds today, and I said we have 2000 pounds Don't you ever need a partner? I don't know what you want me to say No, you just stay out of it You just stay out of it, I said I'm missing all my pulse racing doing this But it's cost me nothing, I'm boom for that I'm all right, okay With Alexandra unable to provide funds Brian is forced to give Mark an ultimatum Okay, Mark, you need to get this to your ground Well, I'm going to remove your goods I've got a vehicle on the way here now And I will carry that out, okay It turns me on If it turns me on, not particularly, no It may turn you on Well, I'll do that because you can't pay the money you owe I haven't got it on me today How would you get it? My mother and my sister How long would it take? Well, I suppose it's just a case of going to the cash register I'm getting it now Is it something that could happen today? I don't want to worry my mother because she's unwinded At the moment it's all guess work, isn't it? You haven't asked anybody Mark finally starts to try and raise some funds He calls his sister Do you want to speak to him? He wanted two She can only do a thousand Okay, sorry about this I'll get it sorted for you tomorrow Can you give me the 16 numbers? Mark's sister agrees to pay half of the 2,000 pounds needed today My sister's got a contact with her husband So I suppose he's going to be too happy about it It's just inconvenient to have people But Mark still needs to raise the other 1,000 pounds We've got ground to go So you want me to chase around all night looking for 1,000 pounds? We're free, 11,000 We've actually been very reasonable in asking for two at the moment So that's not enough I need another 1,000 pounds Mark decides to go and see his mom to ask for help I feel angry now Look at me or you won't, don't make a difference See you very well, thanks You won't when it comes to judgement, bro Maybe not Brian and Del wait in the flat for Mark People like Mark is everybody else's fault But you know what? That's what I'm saying Like y'all cannot be on Mark's side in the comments Or anybody watching this There's no way you're on Mark's side right now Like come on Look at this guy It's your fault I'm standing inside your front room It's your fault we're having this discussion Nobody else said you know I'm particularly going to be inside your home It definitely is Remember he chose not to pay the 600 Because I'm sure it was something that was wrong That he blew out of proportion And just was like I'm not paying Pocket knife Having this discussion I'd rather be at home having a Horlicks Or a Bovril Which is what I mean An hour later Mark returns With another 1,000 pounds I've got the car Alright if you can just sign And tell the phone number there Mark The case is resolved For now But if Mark doesn't stick to his payment plan The agents will be back I just want to say that I'm not here to be difficult You may see it in that way It's not personal Okay I appreciate what you've done I don't want you to know that Alright Brian and Dale have got the result they needed In a difficult situation And y'all gotta Brian tried as hard as Bro said what if I remove the stuff from the house Like come on now Now what you Why would you even in front of your move Like why would you even allude to that And just instead of you know what I'm saying But in Paul and Steve's next case You can't do this I think you're not human They meet a woman whose life is turned upside down By a bitter dispute with her landlord 16 months this has been going on for Really? And I've spent six and a half grand On average over the last five years Tenants This might be one of those cases where we can take the landlord I mean of tenant side Because there's a dispute But let's hear it all Let's hear it In the UK have spent more than 40,000 pounds on rent The average rent now stands at 1,280 pounds a month It's rising year on year And more and more tenants are being evicted Langley, Berkshire High court enforcement agents Bohill and Steve Pinner are on the road again To carry out another eviction There's actually no money on the order So theoretically it's just a straightforward No nonsense repossession It could be an easy job Or they could just be hiding behind the curtains The landlord claims he's been trying to get his property back To live in himself And that his tenants, Habib and Amal Jabali Have refused to leave with their three children Five, three, oh that one That's where the ice cream van is They've hang on You've got to be careful here Because these ice cream are sometimes known to have loaded trombones Loaded cones Well no, because they actually We know Steve and Paul We know they're nice human beings They're just doing the job So let me hear it man They have like turf wars, don't they? The landlord claims the dispute with his tenants Has been going on for over a year This eviction is going to test All of Paul and Steve's negotiating skills Something I prepared earlier It's not often we get luxuries like this They've been given a spare key by the landlord Hello sir Good morning, good afternoon Hello sir My name is Paul Bowhill I'm a high court enforcement agent I have a repossession order for this property We haven't got any letter to see that No there is no letter I have the letter here And I'll move by tomorrow No, you've got an hour now to pack just things you need for today Right You can come back and pick the rest of your stuff up By arrangement with the landlord Okay The family have lived in the house for six years Now Habib has just one hour To pack some essentials for himself His wife and their three children Is that your ice cream man? Yes I wouldn't mind a large cone You're flaky You can't have an ice cream now Can't be moving for us today I will We don't want to follow you there We'll be outside Okay The landlord, Mr. Jilaf and his father Are here to see the tenants evicted See now, y'all didn't have to come make a spectacle out of it Y'all didn't have to come rub salt in the wound Y'all won Y'all won Y'all could just leave Y'all join? Yeah, he's in Okay They've got an hour to get this stuff out Sixteen months this has been going on for Really? And I've spent six and a half grand Wow Six and a half grand on this Jesus To get them out I'm gonna move myself, me and my wife And the kids And hopefully Have a lovely life together Sixteen months ago I gave him notice to leave the property They then turned around and said He sat six, seven months He was willing to increase the rent Which I didn't want him to do But he did it himself anyway Since then we've been through the courts Habib denies voluntarily paying more rent In order to stay in the house He wants just money and money For the last six years I've paid him I had no problem with him With the payment I spent the whole day Suddenly He wanna put his rent up It's ridiculous And I can't afford it You know the money I ask him for I can't afford it But I never missed a payment Never Half an hour Okay now See now I'm leaning towards being I'm on the tenant side right now He was paying your rent You needed them out You probably wonder about it The bogus way I kinda believed that He was paying rent for six years Why would he You know what I'm saying Into the eviction Wife Amel arrives home With her two year old son You can do this I think you're not human It's unbelievable Not even receiving nothing We're not receiving any letter How can they do this? We are paying our rent Everything is updated I know he's allowed to get his property But I've got kids This is really ridiculous Okay calm down Eighteen year old son Fadi Steps in to help Look at him You've got an hour to get Personal things together Go to see the council They will give you emergency accommodation Straight away And then you need to speak to the landlord To move them You gotta stop staying right away The bro is eighteen They're not housing him They're only housing her and the baby The rest of the stuff out in the next few days Everybody else gotta figure it out Once you've made arrangements With the council The landlord you know what He's asking us to pay sixteen hundred Which the property is eleven twenty five This is his problem He's gonna move back into the house No, excuse me, no He want to kick us out from the house I believe them To the dispute The family must leave the house today I believe you Landlord bogus Got a take with you Sufficient to last you for today Go to the council office I'm going back now Right I leave in the council Everyday I'm in the council They know about look one Two I'm a bro I have to sit for four or five hours My husband he's really had a bad problem Now we have to move our stuff Amel claims that due to her husband's health problems He hasn't been able to run his ice cream business properly Now the family What's your son doing? No, this is a real question What is your son doing? Sixteen, seventeen, eighteen Seventeen, eighteen Man, look strong You know what I'm saying? He can hit that ice cream truck He can get in there and do his thing That ain't none of my business But I'm just saying like Somebody should have stepped up They haven't enough money to move They look for the reference Look at my husband He doesn't receive any Because he's worked for his own, you know They ask you for five month deposit Three months in advance How gone I thought that He just worked only twenty hours a week But now that you've been evicted The council will give you a house Yes, okay You've now got the letter to tell you Tenants tell us it's the landlord's fault You know, they want to do this They want to do that And I try and impress on them that We don't know the landlord Like we don't know the tenant We're brought in just specifically to do this job We have no history with either of them So we can't take sides Do you hear her son? He's like this It's something heavy This last week was a physical therapy And now we're back on back again Because there's been a lot of shootings The agents have been at the property For nearly two hours Amel is still in shock Of course it's upsetting Who would accept to go on in the street Nobody Plus when you've got children I mean Look, the food was already for tonight Can you imagine? I expected my kids coming from the school To have their dinner This is unfair It's just unfair What you can do, nothing Yeah, the landlord bogus I think he was on some grimy stuff The tenants have a legal right To return to the property at a later date To collect their possessions They're moving everything Pretty much, it looks like it But it becomes clear That they want to take everything Today You didn't have to take everything now You didn't have to take everything now No, we said only your personal effects Yeah You can make an arrangement And collect everything else We don't want to see him no more Wait, Adam Okay We are coming across I told you that man was 18 And strongest Look at this man That's a lazy boy It reclines There's stuff in there That makes that heavy He got it He should have been in that ice cream truck Handing out Cheery bombs and things of that We are coming across people But man, I'm on the tennis side I don't want to land anywhere near my property I'll get it out now And we've been on many occasions Where the house has been empty In less than an hour You know, they all dig in And get everything out How are we doing? Are they going okay? Are they? Yeah, all right Yeah No, no, it's all right We're not chasing the boy But you don't need to clear all this stuff today Yeah, but he's going to be in the house, isn't he? Well, he'll have the keys But you know, he can't take the stuff away We'll walk around and do a video And everything that's in the house For that very reason For security reasons So we know And it's on camera All right, I'll let him know What a good lad you are Thank you You're just steady Absolutely together All right But if you're my son I'll be proud of you I'm sure he is Thank you Despite being told they can apply For emergency housing Mrs. Jabali is still worried She has nowhere to go What's happened? He just put people to very bad people They haven't got hearts, you know They don't care If you are in the street With the kids or not Paul and Steve have given the family Extra time to pack But now they must leave the house They've called home For the last six years Amel is worried About where the family Are going to sleep tonight Call to the council, Amel It's quarter to three Tonight, I'm sure We're not going to be home Before twelve for one o'clock in the morning The eviction is over Mr. Jalaf has his property back Can't I feel bad for the tenants Because I gave Well, no, you don't Remember the opportunity To move out on their own terms Now he might have did that But he was doing some Forcible stuff though I don't believe you're going to move in Unfortunately, my hands were tied It's not a nice thing to do But I had no choice To do that Now that's a tough one Because there's always One side to the story The tenant, the landlord And then the truth We don't know nothing Normally with some of these shows You can listen and gauge What's going on But this ever soon Like that one I'm just on the tenant side You don't really know who More than eight million households Across Britain Have no savings at all And the number of families Who have debt problems Has increased by almost a third Since 2012 Luton, Bedfordshire High court enforcement agents Brian O'Shaughnessy And Delroy Anglin Are on their way to recover A four and a half thousand pound debt But this isn't the first time The agents have visited the debtor Shirley Davis Oh, all right We've got the next job We've been here once What's her name again? Shirley Davis Show's Mr. Mustapha Our Naziri Four thousand four hundred ninety-six Nine and a half eight a day On their previous visit Shirley refused to let the agents Into her house The first visit when I came with Graham She went to the top window I listed some vehicles And put relevant paperwork through To get some short reaction But she hasn't even called So we might catch them in now It's six o'clock in here It's parked down here To even get in the side Every straight away As this is the agent's Second attempt to recover the money For their client They're not taking any chances They go round to the back of the house To make sure this time They get in High court enforcement, sir Hello, how are you? How are you? I'm sorry to disturb you, sir We're high court enforcement agents We're looking for Shirley Shirley Davis She's not here Does she live here still? No, she doesn't What are you looking for? Well, it's regarding high court We've got a high court writ, sir I'm on ex-husband Oh, are you? How long have you been her ex for? Well, I know you're only worse here, but... Sorry to interrupt you, sir Sorry to interrupt you When I first visited She was at the top window So she's here Does she live here? Does she live here? She stays here, sir Oh, OK OK Shirley's husband claims She no longer lives at the address But Dell is suspicious Do you know Mr. Al Naziri? I don't know him Mustafa I don't know him You don't? Yeah What's that you're saying? It's a high court writ So we don't have any information over the moment Hold on, I'll be right back Let me make sure my daughter is still in the bed I hear too much noise How much is that? Well, I can't say too much unless you want to pay for it Look at that He's my wife after all She's your wife now? Yeah So she's not on ex? No, we're not divorced yet All right So she's your wife? Absolutely not All right OK If you run into her OK Yeah, when you see her So All right We've been here too many times We left letters for her And she's not phoned And she's not contacted nobody Where is she now? I don't know where she's going Do you have a phone number for her? It's not for me to give her a phone number Please Let me phone her So you call her Talk to her Tell her Am I going to get her back? Yeah When people are being evasive with a debt issue it's actually normal I expect them to lie On a few occasions when people are on this I'm actually quite taken aback and he makes you want to help them The agents have been in the house for five minutes when another man suddenly comes into the kitchen How are you doing, sir? What's up? No problem What's wrong? Look at my hand Look at your son Look at my who? Look at my mom Look at who? Who you come to look for? What's the name? Shirley Davis There's no Shirley Davis there So what do you want? Talk to me Okay We've spoken to her husband That's your father I don't know because you haven't said who you are yet All right So I'm taking the view that this is your son Yeah And I'm taking the view Bro walked in the door about six, six Two Two fifty They was quiet They was They was all scared But y'all can be calm Anybody wearing a sweater with these type of patterns on them? That's a law-abiding citizen who want no smoke really So y'all good Continue The woman that we've come here to see is your mom We've spoken to your dad Your dad's going to call your mom and we can try to get this result Who is he calling though? That's not what you're talking about Shirley Davis He knows who it is It's Shirley Davis It's your mother we've come for He just told you that He just told you who we've come for Shirley Davis There's no Shirley Davis What are you talking about? That's not what No, what? Don't talk to him Come out There's no Shirley Davis There's no Shirley Davis No, look We've already established a fact Yeah There's no Shirley Davis There's no Shirley Davis There's no Shirley Davis There's no Shirley Davis Okay It's a stalemate. Will Brian and Dell ever come face-to-face with the elusive debtor? Y'all in the house now. Surely. And get the four and a half thousand pounds they came for. Who's Shirley Davis? It's clearly been inside of an interrogation room. Brian and Dell were in Luton, collecting a debtor. We don't need it. We don't need it. What's the name? You're talking show off. The agents suspect both men are holding back the truth. Now they have to skillfully get to the heart of the matter. Speak to your father then, if you don't know. Who's Shirley Davis? You told me who's Shirley Davis is. Who's Shirley Davis? It's quite difficult when the debtor isn't available to talk to, but when you have family members there, you can get out of there and choose not to put you in contact. It's another wall. It's another obstacle. And I'll probably a little further, and I'll ask the appropriate questions to get the answers I need. So just a bit more work at show off homes and up to Watson so to speak. So where's this worm from the high court? Well, if you don't know who Shirley Davis is, what am I showing you? No, let me see. What's your name? All right, give me some. What's your name? Get me. What's your name? I'm Davis. Your Davis? That's your surname? Sure. All right, sure. I'm Delroy, OK? The man finally admits he is the debtor's son, Sean. But then his dad returns after speaking to Shirley on the phone. Oh, man, they got their wires crossed so bogus. She don't know what's different. She don't know what's different, but there's no way to talk to her about it. He no longer wants to cooperate with the agents. You broke into my home. We haven't broken into your home. Yes, you have. We have not broken into your home. We don't need to be authorized, sir. Look, I've not come here to disrespect nobody, you know? I've explained why I'm here. We've come through an unlocked door. Now, I'm not leaving until we resolve this. I've been commanded to come here by the high court. Yeah, yeah, don't forget that. Now, England has commanded him to come here. All right? Sure, buddy. Call the police then so we can do our job because I can see where this is going. So you tell me what you want to do. There's no payment. OK, so then we need to go and have a look. Then we need to look around the yard then, bro. So we can put this to bank. All right? Y'all can't take the refrigerator? That's a double-wide refrigerator. Stainless steel. The freezer as large as the refrigerator. You could probably walk inside it. Is this a walk-in refrigerator? Even in Shirley's absence, Brian and Del can seize assets to cover the four-and-a-half-thousand-pound debt. If Shirley's husband can't prove the goods in the house belong to him, the agents can take them away. But the bare floorboards on the stairs suggest the family have hit hard times. Is it council or you book the house? Council. That's a council house? Wow. OK. Downstairs, the agents find letters from other debt collection agencies. It soon becomes clear that the assets in the house don't come close to clearing the four-and-a-half-thousand-pound debt. It's obvious to me that... It's a really nice kitchen. Why is everybody's kitchen always nice? I don't expect you to have four-and-a-half grand in the back pocket. Some arrangement has got to be put in place. The only option left is to set up a payment plan. But this can't be done in Shirley's absence. We need to speak to her so we can assess her for her situation. Yeah. Your dad is, is he retired? Yeah. OK, situation with mom. See if you should... There's no good here to cover the debt other than, well... I'm not going to take the demand television. I'm not going to take television. I'm inclined to return this... Yeah, yeah, that's what I'm going to do. Because we're wasting our time there. After an hour at the house, the agents have no choice but to walk away empty-handed. Sure, it doesn't mean this problem's going to go way to over. Yeah? There may be other avenues that the claimant can go down in. They've been moving around for hours. They can take further legal advice. I'm sorry if I stand in the upset you or this gentleman here. Do you understand? It's not personal. If you were a judge, you were your family situation. All right. All right, sir, all right. See you later. I'm coming out of your house here. Bless. It's been a frustrating case for the agents. The house is effectively empty. There's no carpet. The only thing of value is a telly and a keyboard. Other enforcement agencies are clearly after them. Judging from how they live, I would say they probably don't have anything. The case hasn't been resolved today, but the claimant has a right to send the agents back to try again. And they will. The issue hasn't gone away. The issue hasn't been dealt with just because we couldn't resolve it. It doesn't mean it won't be resolved. So that's quite important as well. Brian looked upset. He looked dumb. Of course he did. Temporary accommodation, that's good. Oh, wow. Shirley beat the case. Salute Shirley, I guess. Hey, till up. Leave a like, comment, subscribe. Hold on, what are they arguing?