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Passenger Rights in the EU - a right for everyone

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Published on Jun 29, 2010

http://ec.europa.eu/transport/passeng...
NEW - these rights now apply not only when travelling by plane, but also by bus, train, bus or ship!

Are you a person with a disability or reduced mobility, are you interested in travelling or would you like to receive assistance adapted to your needs?

European legislation gives you rights, on the ground and in the air, throughout the European Union. If you consider that these provisions have not been respected, you may bring the matter to the attention of the airport manager or the air carrier. If you are unsatisfied with their responses, you may lodge a complaint with the enforcement body in your country.

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