 If you would like to have a book chapter or article scan and sent to you via email, you can go to My Accounts, Interlibrary Loan Iliad, and then log in. And then you can do a new request for either the article or the book chapter. So you'll click whatever you need and then you will fill out the fields that are required. So here we have journal title, article title, year and page number all required. So we'll fill those out. And then we'll submit the request. Article, author, volume, issue, month aren't required but they're all helpful. So fill out as much as you have there. Submit the request and then once that request submits you'll be able to monitor its status here under Outstanding Request. You can click on it, go to the bottom, give you its status. When it's ready and a PDF file has been scanned you'll get an email with a link back to this page and the file will be there. So that's how you would request a book chapter or article via Interlibrary Loan.