 Good morning and welcome to this week's edition of Encompass Live. I am your host, Krista Porter, here at the Nebraska Library Commission. Encompass Live is the commission's weekly webinar series where we cover a variety of topics that may be of interest to libraries. We broadcast the show live every Wednesday morning at 10 a.m. central time, but if you're unable to join us on Wednesdays, that's fine. We do record the show every week, and it is then posted to our website in our archives. I'll show you at the end of today's show where you can access all of our archives. Both the live show and the recorded archives are free and open to anyone to watch, so please do share with your friends, family, neighbors, colleagues, anyone who you think might be interested in any of the topics we have on the show. For those of you who don't know here in the Nebraska Library Commission, we are the state agency for libraries in Nebraska, similar to your state library, and so we serve all types of libraries in the state, anything. So you will find things on our show for Publix, Academic, K-12, correction facilities, museums, archives, anything that's a library that's really our only criteria for having them on the show is something libraries are doing, something libraries could be doing, we think they might be interested in, cool new services and products that are out there. We do, we bring in guest speakers sometimes on TAN Compass Live to share what's going on with libraries across Nebraska and across the country, and even outside of the country. And we also have Nebraska Library Commission staff that sometimes do presentations about things that are more local, things that we're doing here via the Nebraska Library Commission, services and programs that we offer, and today we have kind of a mixture of that. As I said, I am the host of N. Compass Live, and usually I am just the host, guiding things and making the show run, but today I am also one of your presenters. I do this. Innovation on a Shoestring free and cheap tools is our topic for today, and with me is my colleague, Louise. Hi, Louise, introduce yourself. Hi, I'm Louise Alcorn. I am the Technology Services Coordinator at the West Des Moines Iowa Public Library. And we have together been doing this presentation, we think for 10 or 12 years, we haven't really looked back. Yeah, we're a little afraid to look at that, but Louise and I both work a lot with all sizes of libraries, obviously I do, and especially ones in Nebraska at least. Most of our libraries are small, rural, populations are 5,000 or less, leaning more towards that size, and are always looking for ways to do things at their libraries. They need something easy, something not too expensive, something they can take on themselves. And Louise, you do a similar kind of thing through your library, correct? Yeah, and actually, although I'm at actually a growing suburban medium to large library now, I have long helped with the Iowa libraries, and basically we have, I think Nebraska Outstrips is, but we have like 535 or 540 something small public libraries. Actually, no, you guys have more than we do. Do we? Okay. We have like 500, whatever you said, public libraries, we have like 274 public libraries. Oh, well, there we go. So, yeah. Do we have more open spaces? I guess we have more open spaces. We have more population too. And things like that, yeah. Yeah, and the problem is everybody's spread out, everybody is very individualized, but they may be serving 5,000, they may be serving 1,000, they may be serving 500, but everybody has many of the same problems. So, a lot of what we're dealing with today is trying to find really cool tools for them to use to just try, and it's low entry try. So, it's not, you're not spending a lot of money to give this thing a whirl, and see if it works for you. Yeah, and so we started researching this on behalf of, it's something we did anyways for the libraries, and decided this is something we need to share with more people. So, we presented at various conferences over the years, and I did say we've been doing this for 10 to 12 years. It is updated. This is not 10-year-old resources. This is ones that we found within the last month or two, more current things. So, it is perpetually updated. I'll also let you know too right here at the beginning that all of the resources and things we're going to mention here today, at the very end, there's a final slide where I've put into my DIGO account of links to all of the different resources that we're going to share with you today. So, don't worry about trying to write down all of the URLs for everything. Just take notes on how you might use it. Maybe you'll have access to that at the end. The slides as well are already posted up to Louise's slide share account. So, you'll be able to get these slides as well afterwards. So, you'll have all the information at the end for that, along with the archive recording when that's done. So, just sit back, relax, and let's get started. I'm going to make our presentation front and center here. So, there. So, you should just see the slides now, correct? Awesome. All right. So, free and cheap tools. In our libraries, we've mentioned small and rural, but actually all sizes of libraries, really. We all are struggling with the same things. Money, not enough, none. Not enough to be able to buy and pay for some of these more expensive resources and services that are out there. Not enough time to investigate, look at what's out there, find out what kind of resource things might be available, what tools I could use in my library to do my job better, either for me as a staff person or for my patrons, for them to use. And not enough staff to do these things, not enough staff to work on these things and figure out which ones are the best ones to use. We've both mentioned Nebraska and Iowa, small rural libraries, small staffs. But even in the larger libraries, there are staffing issues. I know, Louise, you've mentioned that at your library. Yeah, we're struggling with stuff. Despite the fact that we're serving like well over 60,000 people, we have a staff that is more appropriate to about 25,000 population surf. So, we're about 30 to 50 percent understaffed at all times. Yeah. So, it's the same all everywhere. So, this is really was part of our reason for working on these things for you. We have done the research for you guys, looked at the good, the things that are out there. Hopefully, weeded out the ones that are not so good, don't need our criteria, don't, aren't as helpful, aren't as easy to use. Everything in this presentation as well also does have a free option. Some of them have paid features and things that may, you know, you might need to pay for to get what you might want to use it for. But right off the bed, everything does have something you can do that will be completely free. So, first, Louise. Yeah, the boring stuff, except that it's increasingly the important stuff. So, the basics are, and I'm not going to go through a lot of deep stuff, but the basics are that we are largely dealing with, in fact, we're entirely dealing with services that are web-based. And many of them have a social media component. And by which I mean, you know, you go to this site, oh, this is really cool. Oh, I can log in with Facebook. I can log in with Google or I can create my own email and password and log in that way. You know, you're all familiar with that if you've gone to basically any kind of web tool at all. But we need to remember that social media is social. There is much that is shared. The quote I have here I think is from Hootsuite. Things like it may include information, names, photos, age, gender, blah, blah, blah, but you know that there's a lot more data going through than that. Now, you can be absolutely fine with that. It's just that you want to be aware. And especially if you're then recommending these to patrons, you want to be aware of what you're recommending to them. Next slide. The, I always kind of give a little caveat that if you're using another social media catalog into the platform, they also share across. So basically Google and Facebook are also sharing with, say, Canva or, you know, any of these other ones. And again, as long as you're aware of that, sometimes you can opt out of some things. You can opt out of some of the marketing usually. But you can't necessarily opt out of the actual sharing of the information unless you just basically don't use the account or delete the account. So just be aware of that and make sure that, for instance, with small libraries, we have a tendency to use our personal accounts to first try these out. Don't do that. Make a library account on any of these. And especially use a library account, like have a library Google account, have a library Facebook account and use those to go across. That way you're at least being consistent. Right. And what's great with all of these things being free, that's okay. You're not putting in any, you don't need to get any like payment information or paid card information. Create a card from your library. You can just have a generic one that costs nothing to explore with. Yeah. Yeah. And it's a good idea. And if it doesn't work out for your library, you cancel it and go and find something else. Yeah. Yeah. And just go delete the account. Yeah. Absolutely. All right. So. All right. We're going to start with graphic design, which sounds very fancy. But again, all of us, all of us, every library of every size, has to make flyers, bookmarks, handouts, and of course, many, many, many web posts. Why did we go back? Okay. No, we're all good. Let's just start on the splash. So, sorry. Only Krista can control the presentation at the moment. So we're kind of, we're playing this a little freehand. So. Okay. All of us are looking for great stuff. I assume many of you have discovered Pixabay, which is one of our favorite sites for getting mostly free content, which is lovely. I actually use Pixabay all the time. But a lot of the people creating the content on there may be amateurs putting stuff up. Unsplash is kind of a neat new thing. A graphic designer that we know, a couple graphic designers, we know, mentioned this to us as a place where they go and get actual professional work. Basically, what you're getting is B-roll. So basically, a photographer has taken a whole lot of photos. They take the few that they want and they then may upload their B-roll shots, which are still beautiful and professional and gorgeous. And they put them on Unsplash. And this is the great part. It's, you know, it's searchable and all of that kind of thing. Although some of the keywords are amusing, because of course, this is not librarians putting this together. But it is truly freely available. And we'll talk about the terms of service here in just a second. So I want to show you an example of a search. So I just searched for libraries, because of course, that's what we always search for when we go and test a site. And I found a few things I liked and I found one. I thought, okay, let me grab this one and see basically what happens. What I love is this pile of brown books. That's its actual caption. And I'm like, well, first of all, I'm a librarian and that's not a pile. That's your shelf and it's in order. And yeah, whatever. Okay, so you have to kind of deal with the fact that it's done by folks on me, which is basically people tagging it themselves. But what's nice is if you go and you decide you want to download this, you'll go here and you'll see up in the left where it says Paulina B. This is the person who actually created it. And you can download this. And when you go to download, it's going to say, you're absolutely welcome to download this for free and use it as you like. That's the other thing, which we'll get to that in a minute. But you don't have to credit them. But it's obviously, if you can, if somewhere on your flyer or somewhere on your web post, you can make a tiny link to the content and help them out. That's just fine. But you do not have to. These are made freely available and they understand that when they upload them. There are some limitations about using things that have copyrights, which I'll show you that page in a minute. But it's pretty straightforward. I actually am very impressed with their terms of service. Let's take a look at those. I want to read this to you just super quick. Unsplash grants you an irrevocable, non-exclusive worldwide copyright license to download, copy, modify, distribute, perform, and use photos from Unsplash for free, including for commercial purposes without permission from or attributing the photographer. Now, obviously, don't be a jerk. And if you can give them credit to so, obviously. I just realized sometimes on a bookmark or sometimes on a small flyer, you may just not have space really to give them credit or you may just put Unsplash or something like that on there. Do your best, obviously, because you don't want to be a jerk about it. But it is really nice that we can use this because, especially in libraries, we don't have a lot of money to be spending, to buy a lot of paid photography content, but we do want professional things that look professional whenever possible because, frankly, clip art has had its day and we're kind of done. Because now that we can do other things, we do. There are some limitations, like I said, about the Unsplash license does not include the right to use, blah, blah, you know, trademarks, logos, people's, and that's the other things. You won't find a lot of people in these photos. And that's one of the limitations of the, that the photographers are told when they put stuff up, but that's fine. We don't want that anyway. Not recognizable. A guy's seeing some of those from behind or they're in shadow or something. Yeah, the back of somebody's ponytail, you know, whatever. Or the RC type things, which are kind of cool to use. Yeah, exactly. So anyway, so there are some limitations, but that's fine. Those are all limitations that you would want anyways. And the fact that they do the work for you to some extent is very nice. So that's a very nice service. Okay. So in terms of what to then do with all of those lovely photos, Canva is one of my favorites. I'm sure many of you have heard of Canva. It's fantastic. It's very simple to use, and this is why I recommend it. There's also a free version that is still quite robust. And in fact, you can get a nonprofit version, and I have heard of several libraries getting it. Some of them got it via their friends group, and they share it with their friends group for usage. So that's been a little bit unclear as to whether you have to use the friends group as your quote nonprofit, but I think a lot of libraries have just ended up using it with no problem. Yeah. And that's something with I think many of the resources we're talking about today that I tend to think about, yeah, the nonprofit, each service you'll have to read into what they need from you to prove you are a nonprofit. And if it has to be that you are an official 501c3, have your friends or foundation do it, and then you can use it for the library. Yeah. And they do allow you to share that on. So since the work of the foundation is the work of the library in many ways. So that they have no problem with. Again, they have lots of pre-made designs. Why do I like this? Because I have zero time. I think I mentioned we're 30 to 50% understaffed. I have at most five minutes to make a graphic to put out on the web. In fact, we're about to do a giant reno, and I had to come up with like six images last night in about an hour and a half. Yeah. Canva was real helpful. Okay. So you basically get a basic template. So here's one, and I'm going to just show you my one minute graphic. Okay. Granted, I should have taken five, but here's one minute graphic. So I take this basic template and I'm like, well, that's great, but it's not autumn. Okay, it is autumn now. But when I was doing it, it wasn't autumn, and that's not what I was trying to do. But I really like the font. I am not good with fonts. I'm not good with figuring out which fonts go with other which fonts. I really like graphic designers to do that for me. So then what I did was I took a photo that I had access to of a bunny. Hello, bunny. And I basically changed the one word to spring and the other one took his bunnies. And there I have a graphic. Now granted, it was a one minute graphic. So I cut off the poor bunny's ears. And I also cut off the bottom of spring. But again, this was literally in a minute. I threw this together. I then made a couple of small adjustments, which took me another four minutes. And then the thing is that I was unable to save it as a web enabled image. So basically something that was really good to be putting out on Facebook. And then another version that was really good because I have a couple of spaces on my website where I have to have tiny, tiny, tiny things. And they have to still be quite visible. So I was able to do all of those changes in Canva in a matter of minutes. Boom, done. Another thing that they have that we really like and a few of our friends have done this, I'm going to show you some examples of some of the really quite beautiful templates they have. So this was done by some some buddies of ours for various things. This was done for just basically to show off the new learning commons that they created. Another one was done for bibliographic instruction or book club or something. It's really beautiful. And again, this is all templates. And I love this the one on the right because believe it or not, that's a template. So somebody had already come up with this sort of old timey thing that they did for this, this very fine historical. You just have to put in your own text. Yep. You just put in your own text and your own images and that's fantastic. So one of the great things though is that not only can you do web capable and like, you know, for my website, I have to have these little tiny things that are nicely sized and blah, blah, blah. You also can do ones that are capable to send to a printer to do those big banners. You know, every once in a while, you've got a big event. You got to do one of those big banners and you actually have the money to spend from your friend's foundation or something for a big banner. So we're going to show you example of one of them. So this is again for that Learning Commons and this is our friend's daughter, Gwyn, to give you a life-size idea of how big this is. That's lovely, Gwyn. Yeah. The daughter of the woman who did this, the director of the Steele-Potts-Stamm Loweyd Center for Fine Learning. Yep. Yeah. She basically sent it to us to give us an idea of scale also because Gwyn's cute. So, but again, all of this was done in Canva. This was not, they did not have to have professional graphic design. It was done in Canva but then sent to a professional printer to print. But that's certainly less money that you're spending than if you actually had to have it designed by them as well. So that's just a really nice thing that that offers that level of scale. Okay. Another one that's really good is PictoChart. PictoChart's fun. Basically, as you know, nobody reads anymore. Okay, that's what I do. But nobody reads reports anymore. They expect to have pretty graphs and pretty pictures to explain to them visually. And a lot of people really do understand concepts better visually. I know that when I just recently improved a graph on something that we've been sending to the board for years and just improving the way it looked, like we didn't change any data, just improve the way it looked. They were like, oh, now we get it. Now we understand what you're trying to tell us. Oh, that's really cool. That's fantastic growth. Yay, you. And again, you want a lot of yay use from your board. So this is a great tool to use. So again, they have a free version. They do have paid versions. They have an educational version and nonprofit pricing. So all of these are possible. They're none of them are terrible. They're like $15, $20 a month at most. But I think quite a bit less than that in many cases. Again, professional template. So it's basically a canva for infographics, if you think of it that way. And again, you can also do presentations and flyers. So here's some examples of ones. I'm just kind of throwing these out there. These were very random. But again, they're very nice. And you just put your own text in there. So they've already done all the QT things for you. And it's just a matter of you figuring out how to take your data and put it in there. The other thing is you can actually upload data from spreadsheets to do charts and infographics and so forth if they're kind of chart based. So as if you were going to do an Excel, but basically that does a lot of the work for you. Putting in all the numbers for you is awesome. Yeah. Right. So and that's nice. So you just have some raw data and you want to kind of make it pretty. This is at least a way to start making it pretty without having to suddenly learn advanced Excel. So yeah. All right. Okay. All right. Next up is events and meeting room management. There are lots of different services out there that you can use to do this kind of thing. Some of them I know you've used some Louise that are for pay. Yes. I over the years, I've used like events. We're now using library market. There's a communico. There's a whole bunch of ones out there that are from low to gigantic prices. Right. Exactly. Right. But there are ways to do this where it doesn't have to cost you anything. And you can just do it on your own in-house. And Google is one that I have found that libraries are using that is really slick. Google has forms, online forms people can use to submit information to you, whether it's signing up for a session, a program or picking, signing up for meeting room space, something like that. Plus sheets, which is their version of spreadsheets of Excel and a calendar feature. And with all three of these things together, you can create some really robust and useful. You just link them all together to do both registering for events at your library and keeping track of all that. When you create a Google form, it automatically creates a Google sheet. Well, that will then gather all the information about who signed up for your event. Or you can have it feed into a calendar out to, so if you have people registering to either put programming into your library or to book a meeting room for their own purposes, to use a room, you can have it. It'll feed into spreadsheet for that and keep track of it. And then for your events, these can actually feed out of this form and sheet into a online calendar. So you can have it posted on your website showing here's everything going on in the library this month. This is the case as what Louie said earlier that do not use your personal account. No, no, no, no, no. Because then it will be connected to you as a person. Create a Gmail account for your library. My lot, you know, so-and-so public library at gmail.com. And use that one for all of the stuff that is library related for you. Anyone using it, your patrons and when reserving a room, signing up for a session, do not have to have their own Google account to access any of this or submit anything onto your online forms. So that's great. They don't have to worry about having their own account. Just you as the library who created all of these has to have one. And something else that is, we've noticed, there is sometimes a limit to in some of these services is, for free at least, how many questions you can ask on a form, how many responses you can receive from some of these. And with Google, it's unlimited. They do not have any limit on that on you. So some of these free resources are or were the cheaper versions of some of these bigger products have these limits with Google. You don't have to worry about it. So here's an example of creating a new calendar in Google. Once you have your account set up in here, you just go to my calendars. And you see I've got one here for meeting room. Check birthdays, I guess. Now this is in my own personal account, of course, so don't do that. But there's a create a new calendar option here that you'd use to set up the the new whatever it's going to be. It's going to be for a particular event. It's going to be for your meeting room reservation calendar. You'd name it whatever you want. And then you can go in and create the Google form for it under your Google Drive, which is part of your whole Google account. Google has a whole suite of things. You see there's their documents, sheets, sides is their presentation product. But under the Google forms, you can do a blank one from scratch, but they also have templates. We love the templates for all these things. Anything that's already pre-made and we can just edit is awesome. To be clear, we are essentially lazy and looking for other products. Borrow and use and share. So here's one. This is a template for event registration. Nothing's been done to it yet. This is just a default. And you can even see the background. It looks kind of museum library-ish, sure. But you can change that folder to be anything you want. Create your online form. Enter all the information that you need in it, depending on what you're using it for. If you're using it for registering for an event or a program, you'd ask for the appropriate information for that. If it's for a meeting room reservation, you'd ask for what's your event, which contact info, what hours do you want. What you can do for a meeting room registration, which is great, is in your calendar for that meeting room that you've created, you can block off time when they can't reserve the room by creating your own event, quote-unquote, for example, from 10 p.m. to 9 a.m. So you don't want people trying to reserve your meeting room for a 2 a.m., whatever kind of meeting. So you block off that that it's already reserved and then they only have the time from when you're actually your open hours to be able to reserve a room. Once you've got this done, you see here, there's actually a plug-in for Google that you can go and get and add in that is to export from form to calendar. So it's a little extra bit you have to install into your Google account here. And once you do that, based on what people are entering into that form, it automatically prepopulates this calendar, which you then can get the code for to post on your website. You can see this library here. It says it's in Google Calendar and that's where all of this is coming from. So it can be publicly out there for your people who are coming to your library to submit the forms and put it in there or you can preview what they've asked for to put on your calendar before it goes public. So intercept them, so not just random things in your calendar for events or meeting rooms. But it can all be spit right out there into a nice slick calendar on your library's website so everyone can see what's going on. Something else that can be done with Google Forms, which isn't, yeah, that was a pretty basic. Most forms people think of just asking questions. You can get a little more creative with it too. This is one that someone here in Nebraska has done. In Nebraska, we have those you don't know, the Golden Sower Awards, which are children's literary choice awards. The kids picked them. And they added for each of the questions added a little book cover of each of the books they wanted to ask about, which is the five most recent book winners was your favorite. So you can get a little more creative with the forms too. So definitely recommend exploring Google. The forms and sheets and calendar connections are really nice and really slick and can make it some really like professional, easy looking things out on your library's website. And we always love to look professional, even when we're like, nope, I have a minute and a half to get this done. Let me let me see what I can do. Okay, now all of us, I'm assuming even at the smallest libraries, we have at least some basic social media presence. I know that we've got tiny, tiny libraries that nonetheless have at least a basic website, have possibly a Facebook page. And in fact, often their Facebook page is more busy than their basic website. So we want to make sure that what we're doing out there makes sense, but we also want to make sure that we are watching what goes on. So there's all sorts of services available and I don't even know if all of these are still alive. That's the other thing about social media. Some of them have a tendency to disappear. I tried to grab the biggies here, but we all want ways to wrangle this social media to make sure that we are being consistent with our message, that we're getting things out in a timely manner. If at all possible to schedule it ahead, that's a big thing for us. We have, I have a Facebook, we have a main Facebook page. We have a Facebook page for the Friends Foundation, which I helped to manage. And then we have three Twitter feeds. Plus we've got an Instagram that we're just not using very much. That's mostly for the teen folks, the use services folks. So here's a few tools to help you wrangle some of this at least. One of the ones I use all the time is TweetDeck. TweetDeck is owned by Twitter. It didn't used to be, but it is now. And it is free. It's absolutely free. Web-based feed management. So basically if you have, especially if you have more than one Twitter feed, but even if you have a Twitter feed, I actually use it to manage both my personal and the professional all in one place, which I like. You have to be very careful about what you're putting where. But I always am. I'm always super double triple check before I send something out because I actually help manage a bunch of nonprofits as well. So I have a lot of stuff that I'm dealing with. But even if you just have one, it's nice to use this as a tool just to kind of make sure you know what's going on. So again, multiple Twitter accounts can be managed. You don't have to. You can not only see the feeds, but also if you want to search and follow a hashtag. So for instance, if you're having a little mini con or like a little mini conference or something at your library, and you have created a hashtag for it, you could actually be following that. Or if your city or town is doing a special thing and has a hashtag for it, you could follow that and make sure that you as the library are being part of that conversation. Because again, as we all know, I actually just took a whole bunch of sessions at community engagement at the last two conferences I was at. And I've got lots of ideas sparking in my head. And one of the things is to just be super present, not only in physical spaces, which is the thing that we struggle with because of low staff, but also in the virtual spaces to make sure that we're out there and that we're answering. Like if we get somebody replies that we like it or that we reply to it, that we're not just putting stuff out unidirectionally. And something else you can do that I always forget about, but I've done it. Now that you mentioned the keeping in touch with what's going on in your town, you can track certain hashtags, but you can also follow a location. Because if people are using Twitter and they have said where they are, you can set up a thing to track anyone commenting or posting from your town. I have one set up for... Lincoln has a hashtag, hashtag LNK, but I also have a separate thing where I'm tracking anybody mentioning or who are located in Lincoln, Nebraska. So it brings me up some of the same things, but some different things too. And that's a great thing for, especially in a small town if somebody is mentioning it. I mean, you want to make sure to gather those, respond to those, you know, and especially if they're positive, maybe even repost them. So I want to show you what Cheat Deck looks like. It's pretty straightforward. Again, you'll see this format in some of the other tools that we show you as well. It clearly is the preferred format. You'll see it repeated again and again, but this is the basics. And so again, we've got... And this happens to be Chris's. So we got Chris's, but we also have the Nebraska Library Commission feed. We have notifications that came through for the Nebraska Library Commission. Again, you can follow various things and each one opens a different one of these columns. You can move these columns around. You can open and close them. It's very easy. You can also, again, if you have multiple counsel, actually, I'll show up down there. And when you go to tweet, this is what I really like. When you go to tweet, it actually asks you which account are you tweeting from, which again, keeps me from being an idiot. That is very important. Okay, so some other ones to talk about. Hootsuite is a very fine one, but it is... It's free versions are really kind of limited. But it is so powerful it may be worth taking a look at. It has great interface and it does not just Twitter, but also Facebook and I think Instagram and a few others. Multiple account management. Sorry, there is a 30-day free trial for all of the pricing plans and they do still have that. We literally just checked this like within the last week because somebody at the last conference said, oh, no, you have to pay. I double checked on Monday that this is the current status. Yeah, yeah. So we did double check on this and there are some free plans and I'll show you there's... If you have just one primary social media person, so A1, quote, login, for small organizations, their free plan is available. And that's actually a big thing because if you're in a small library, even if there's two or three of you who actually do post, you can all use the same account to post. So it's actually totally manageable. It's when you get into bigger organizations and you really do have multiple... Like the children's department does their own separate or the teen department does their own separate. I mean, that's where you get... It's more complicated and who's sweet then has some paid options. But if you're that big, you can probably afford the 15 or $20 a month at that point. Okay, so let me show you a little bit. Again, you can connect up all sorts of profiles. Who the heck uses LinkedIn for their library? I don't know, but go with God. Everything else is... Okay, yeah, then that is again, from a single count. This is again, you'll notice this looks very familiar. This is the various streams that you're going through. You got Timeline. You've got the various posts you've done. You've done the mentions, the likes. Again, you'll see that the one with the little flag, that's Facebook pages. So again, most of us have a page for our library as opposed to necessarily an account per se. So we have a page, then it's got the various likes. And I mean, this can go on for a while. You can actually have this be quite a lot of columns. I tend to keep it open to just sort of the essentials and then just check out the things as I need to. So again, the interface is fairly straightforward. This again is the pricing. I'm not going to go through this really deeply. I do want to point out down at the bottom where it says try our limited free plan. So again, three profiles. So that would be like Facebook, Twitter, and maybe one other or Facebook and a couple of Twitters, whatever. It's not a lot. So if you have more than that, this is not something to work. And then 30 schedule messages. Scheduling, this is the big deal. Both Tweet Deck and Hootsuite allow you to schedule ahead. Your tweets, why is this important? Well, right now, as I think I mentioned earlier, we're about to start a giant renovation. We've been waiting 24 years for this. They're not doing much, but we've been waiting 24 years for this. We're going to close for two weeks. You can just imagine the giant PR headache that that is. So we have been prepping the waters for the last several weeks. In fact, several months, letting people know this was coming. In order to do this, I wanted to make sure to spread them out. So I scheduled them ahead on Facebook, on Twitter, on various other things to make sure, and obviously our website, which we do separately, to make sure that all of this got out in a timely manner, but that wasn't piling up on top of each other. And it's mostly worked. We've got pretty good will going into this. We also had a giant book sale that we brought thousands of people to. So that really helped as well. All of that done with scheduling on... I ask you to schedule yourself for when I know I'm not going to be around to post something on the appropriate date or time. Either I'm going on vacation, but I can still have my reminders and posts and things go out, or if I'm going to be attending a conference as I was last week at our local Nebraska and Iowa State Conference, I couldn't get onto a computer when we wanted to put things out, but we were able to pre-schedule things. So we were still communicating and interacting on our social media by having these things scheduled to go out. Yeah. And I do that for instance when holidays are coming up. So I make sure I actually have a tickler in my calendar a couple of months ahead to make sure to schedule those. The reminders about when we're going to be closed, reminders about what you can do with your items if you need to return them. And then those can often go out while I'm out of town or driving to eat turkey or whatever the heck I'm doing. So, okay. Now, those two are... Oh, well, let me talk about this. There is a non-profit discount that you can apply for with Hootsuite. I did just recently communicate with them. So I was like, okay, would a library qualify as a non-profit or would we have to use our Friends Foundation? I literally asked them this three times and they're like, fill out the application. Fill out the application. We'll let you know. Yeah, let me finish. So they basically told me to fill out the application. So the answer is I don't know, except that I know that several libraries have managed to get it. So my guess is probably it might just be the person that you get. But again, if you have a Friends Foundation that can just do that for you and you get a 50% off of the professional, so you're still going to pay some, but you're going to pay half what you otherwise would have paid. So if you're just going for like the $29 a month, it would then be like more like 15. Again, all manageable. Again, the free version, if you've got a fairly small library, is probably sufficient for you. It's a good product. Anyhow, these are two that we suggest about that. There's one I really want to bring up for everybody. This is Zoho Social. And we've been talking about Zoho's products for a long time. They have an enormous suite of fully online, wonderful products including for productivity, for project management, for all sorts of stuff. Well, they have a very nice social media wrangling product called Zoho Social. It's robust. It's affordable. You can schedule unlimited posts. So unlike with Hootsuite where we just saw, you could only have 30 scheduled posts. And that's, I think that's per month, but it was a little unclear about that too. Which is kind of amusing. Again, I think once you apply, you can find out exactly what you get. And again, you can manage multiple social channels of various kinds. You don't get quite the breadth of channel possibilities as you did with Hootsuite. So if you really do have a LinkedIn that you use, you would be able to pull that in. But Twitter, Facebook, Instagram, the biggies are all going to be in there. They do have free and cheap options. So let me show you though, because the interface looks fairly straightforward. Again, the plan, they have a genuine free plan. It's genuinely free. Again, it's one login. So again, you'd have to kind of figure out how you want to manage that. But again, if you just have a library login, multiple people could potentially use that. Facebook, Twitter, I guess I do have LinkedIn. That's right. Google My Business Instagram. Those are the ones that are available. And by the way, those are available for all of them. They don't cheat you on any of that. There's various things you can just allow them to do. This was for the public library. I was setting it up to try to see what I wanted it to do. So again, access your pages, do all that kind of stuff. You can invite people to work on it. This is kind of interesting because you're like, but we just have one login. Well, you can invite people to work on it as basic editors or basic users and just do some posts. That's another way to expand your team. And the thing is that maybe what you only give them is for just Twitter. Like basically, let's say your teen person only wants to do your teen Twitter feed and not worry about Facebook or anything like that. You could do that. Or they just do the Instagram or they just do whatever. So that's actually kind of nice too. You can kind of manage that. That's always good to have. This is one thing I really like. So again, there is that version with the columns, just like all the others. But the other thing is I like this interface because off to the right you'll see, and I hope hopefully it's not covered up with your little chat. It tells you where you published it. So for instance, I just did a bunch of posts here just to kind of show you. But so I used TweetDeck on a couple of them and I used Twitter itself on another one and I did Facebook to send out another one. So even if you're not necessarily using the Zoho social to do all the posting at that time, you can manage where you sent stuff from and when you sent it and also how much it engaged people. So how much are people getting feedback on that? So I really like that. Again, you can also do scheduled posts. You can do draft posts. I love doing that because I'm like, let me just make up these six posts. I know I'm going to need to go out in the next month and I'll just deal with them later when it's actually time to send them out. I like to do that work ahead. Again, look at the columns. They look very familiar. Everybody's using the same column thing and it really does work. I really find it very useful to just do a quick scan over and be like, okay, this is what we got. That's a Twitter feed. That's our Google business. I actually like the fact that they added Google My Business in here because actually that's something I have to follow because for some people here, for some reason here in my town, people are crazy for Google and do a lot of nasty comments on Google that I have to respond to because people, I don't know. And we also have an Instagram account so that's another thing that's kind of nice to be able to follow in there. So I really do like it and it's genuinely free and genuinely useful and genuinely fully web-based, which is really nice. That's a ho, yeah. Yeah, it's fantastic. So there we go. All right. So next up, online learning. Many of you have, I'm sure, heard about the lynda.com debacle recently, where they were giving out private information, sharing private information with LinkedIn because they got purchased by LinkedIn. Well, they got purchased years ago, a few years ago, but they finally made the stronger connection. And that was, I don't know, a big problem for libraries, obviously. It was totally against all of our policies and things about patron privacy. So many libraries actually did cancel their lynda.com accounts because out of like, no, we're not doing this. We are not going to be participating in this and doing this to our patrons. So what are you doing instead? There are lots of other options. There are some free ones. Some might know that you've used at your library that you've interacted with Louise. Sorry, I muted because I was blowing my nose. This is how you know we're live. Yeah, actually, I actually been playing around at the Khan Academy recently, but we've also done some of the fee ones, like the learning express. We got that through the state for years and we'd actually been getting it before that. And now we're getting it again on our own because it's just fantastic for, like, SAT prep, by SAT prep. There's a lot of options out there. Yeah, there's an enormous number. We're actually using, we now have universal class who knew it because we didn't want to go with lynda because we had other issues with them, like the fact that they were four times as expensive as everybody else. So we ended up going with who knew it and universal class and learn it live. And people have been fairly pleased with them, but it's like they're all, they all have good and bad. They all have different lists of classes. So it's kind of a patchwork at the best of times. And I've come across in my research and some things that I've done, some free options out there as well that are just great. If you want, but these are some very good ones. Khan Academy is a well-known one for free, for everyone, forever. And that is true. There is no cost for anything to do in Khan Academy. There's online tutorials, exercises to take you through things, to test yourself. They do focus on certain subjects. And that's the thing too about a lot. There's no ones, as Louise was just describing, with even the pay ones that they do. There's really no one-stop shopping for everything online learning you might want to do. You're going to have to put things together depending on what people are looking for, whether it's your own staff looking for learning and education or your patrons. So Khan Academy has great things for math, science, economics. Look into the arts and humanities, lots of great computing, test prep on here. All of their training tutorials are free and open out there. And you do not have to create an account to use them. You don't even have to give them. So that was one thing a lot of people were worried about with Linda is, what about my info? You can use everything on their website for free if you want to, without an account at all. A lot of profile or anything. However, if you want to keep track of what you're doing, they do have a learning dashboard. So you would then have to create a profile in there and then it will track what you're doing. And you can see as you're moving along through the different sections of training, how you've advanced. If you need to prove to an employer, maybe your patrons need to prove to somebody, yes, I did take this class and here's the official certification or here's where you can see that I did it. You'll need to have that profile set up and that learning dashboard tracking everything. So if you do want to track that, you would have to create something, but you don't have to. They also have just this year, it was came out with Khan Academy Kids. And this is great. This is actually specifically for the real littles, two to six, H is two to six. A whole bunch of educational things for kids at these little, you can see the little animated animals there in their video. This is an app, of course, on various devices and they are very, very specific and strong about privacy, especially with related to children. Khan Academy actually is part of the Student Privacy Pledge signatory where they will keep Safeguard students information, anyone under age 13. So you see here, they've got their privacy principles here. We'll keep things safe and secure for anyone. There's extra precaution for anyone under 13. We can restrict the childhood accounts so that the kids can't even share their own personal information out there. So as a parent, someone could want to take care of that. So Khan Academy is great for the things for anyone who's under age and they have lots of great resources out there. The people who create the coursework there are experts in their fields. So they find people who know these things and create the different courses. Here's one about the scale of the science. So you can see how it fits into the hierarchy of the education there. Science, cosmology, and astronomy scale the universe and you start with large, small and you can work your way through all of these things here. There are videos, there is, you can see at the bottom there is actually a transcript of the video. So for anyone who has been able to hear it, they do have that in there. So that's awesome. And you just go step by step and work your way through learning and building upon your previous learning. They also do some gamification of some of their tutorials and education. This one, high school geometry, you see here you can earn mastery points. So you can compete with yourself or with your friends. Maybe if the kids want to do that. Once again, if you want to keep track of what you've been doing, of course you have to have that profile set up in there so you can have it save everything you've done. But it gives you a little something to work for as you're taking these quizzes. You'll see how many points you've earned if you want to go back and get a better score or something. So Khan Academy is a great resource. Another one is GCFlearnfree.org. This is through the Goodwill Community Foundation. Also another one that is free. Do not have to have an account if you don't want to. You can just go on to their site and start using some of their resources. This is geared a little more differently, more like life skills type thing. The kind of people that the Goodwill Foundation would work with generally. Videos, apps, lessons, they have multiple languages which is great, English, Spanish and Portuguese. And this is a list of just some of the things that they do through theirs. So skills for today adapting to change, personal finance, job searching, so things like that. But then all over here on the left, all the different Microsoft things. Office, Word, Excel, PowerPoint. So if you need to learn something for a job, your own staff needs to learn something. Go there. And then you can see here, I like that the upper left there, they say I want to do whatever. I'm not sure which category it is, but I know what I want to do and they can guide you to the right course that might be for you. There's, here's the one for Excel. It says a video you can see down there. There's also just PDFs of these different sessions that you can look through as well. So they've got different options, depending on how you want to do your learning, which is great if you learn really great from a video talking at you, if you prefer to read your own steps through the education. And another one we have here that I learned about, we actually did a show about this a while ago, tech boomers. This is specifically for, and they say older adults and other inexperienced technology users. This would be, grandma wants to know what the heck is my granddaughter doing with that snap thing, snap picture thing that she uses and I want to learn more about it. Or I want to do it myself. I want to be able to email better with my family. I want to be able to share photos of my trip to Alaska, whatever they want to do. So it's very geared towards specifically older people who are trying to learn these things that are out there. There's video tutorials, article tutorials, and it's very trusted. All the people here are also experts. Same thing, do not have to create an account to use this one either, but you can if you want to keep track of things. This is a screenshot of their main page and they've gathered things into the broad category. Shopping online, online entertainment, social websites, useful websites, and technology basics. So depending on what person wants to do. And you can see these are some of the articles they've got written out there. So they've got some general articles just about things and then they've got actual training that takes you step by step through how to use things. And as Jill mentioned here, some of this, it may look a little, for those of us that know a little click baity, the best seven sites to do this, the best what. However, it's not. These are actually articles written by the people at Tech Boomers. These are not popping out to some bad click bait site or anything. They know that this is the kind of thing that older people may be looking for. So they've written some good articles about it. So this would be a good place to go to for safe, accurate, good information about all these things. And here's this example of the Snapchat course, a little briefing on the side about what it is. And then step by step, what is Snapchat? Snapchat, is it safe and private? Review, how to use it? So you start with the basics and work your way through the course to learn whatever it is you're trying to learn. So all three of those are great free resources that I think all libraries should be out putting out there. Even if you do have some pay ones, these definitely can be helpful to your users. And if you don't want to do it, can't do the pay ones, I think between these three at least, you can get a lot of good information, the education out there. So it's related to education. Yes, so this is just one resource that we're going to show you, but we really like it. Many of you have probably heard of Zodero, which is a wonderful citation management tool that's especially used in academic libraries of all sizes or academic institutions of all sizes. This is actually kind of a mini version to get people started. The reason I mentioned this is because a lot of you are from public libraries, smaller libraries, maybe small community college libraries, and you have people who are new to being a student or they may be a non-traditional students. You may have college, we have a lot of community college students coming to our public library and using us as their primary library just because of location, because they're doing distance learning. So we like to have a little bit of a tool to help them with that citation process. And again, Zodero is fantastic. It's very powerful. This is Zodero BIP, which is kind of a free, kind of low-level Zodero to get you started. And you can do any Zodero, I'm sorry. Mini Zodero. Yeah, it's a mini Zodero. So again, you can just copy and paste URLs, ISBNs, even like Amazon and Google books in there. So now it can then convert them into, I kid you not, there are 9,000 plus citation styles. This includes all the languages, but I'm like 9,000. Do we really need 9,000 citation styles? This is a thing for me, anyhow. But they get stored locally in your browser and then basically you can then take the whole thing and export them. So it's almost like a browser add-on. And it does seamlessly export to Zodero, which is fantastic. Just to give you kind of an idea, I basically took a bunch of my favorite children's books and kind of pop it in the ISBN there, just because I literally, this is like a one, this is like my one minute bunny. It's the one minute citation. So basically I found a couple of articles on my favorite children's books and popped them in there and was, and you can add or remove whatever information. I put them in MLA style and Bada Bing, Bada Boom, as it were. You suddenly get this, all these books in the citation style. And then I decided, I really want to change that to APA and you can do that on the fly. Why anyone would want to use APA? I don't know, I hate API, but there we go. So suddenly they're now in APA style. And again, I can do this for, as I say, 9,000 plus citation styles, which is fantastic. And again, all of this is stored in your browser and can then once you kind of have it basically put together or you have a good start on it, you can then export that to Zodero and really do more deeper research. So if they're using Zodero at their institution, but they're at your library just trying to get started, this is a great little tool to get them started. So that's it. And sometimes too, I know if the library's open the better hours for someone than what the university or the college they're attending or their school, they might be coming to you because they have to. Yeah. And we have an enormous number of distance learners who use our library because they like our library better. Yeah. All right. All right. So project management, as always mentioning, they are doing a big project of renovation, but you may need to pray for me. It's a 20 month renovation. So you may have something like that. If you're lucky, you have to have a renovation in addition on your library, a new building being built. You need to keep track of things going on. Or if you're just doing a major event like your summer reading program and how do you track all of the 50 billion things that are going to be going on over that three month period. You can do their ways to keep track of yourself, but there are some free project management resources out there. There are paid ones. There are companies that do this for you. But I found a couple of actually friend of ours told us about a couple of really good ones that are out there. Trello is one of them. It's web based, but it has both mobile and desktop apps. So as you are wandering around your renovated library, you can have something on your phone or tablet that you're tracking. This is free, unlimited. You can have boards about different things, different lists of stuff, steps that need to be taken, information and checklist for different staff to do what they need to do. This one is task focused. So it's based on all the different tasks that you need to do to make up your whole project. So the two different resources I'm going to show you here is going to depend on how you might think and how you organize yourself or how your particular project needs to be organized, whether you'd use this one as a task focused one or the other one I'm going to mention in a second here. Many of people do use whiteboards to take notes on or walls with little sticky notes of everything. This is similar to that. So if that's your way of doing things, this may be the one for you. Various tree numbers go together. Easy drag and drop. I'll show you a picture here of a screenshot. This is Tacos Tacos who is working on doing some better promotion of their taco truck. They, so they've got the different resources. They've got their plans and goals and their financials and all their basic data about their business. And then things they need to do, things they're in the midst of doing and things that have been done and completed, checked off the list. And you can see there's little headshots of each of the staff, people that are involved in each one and the status of it, how far along things are done. So you can keep track of, you need to build a better burrito, seven layers to success. They're gonna do a birthday event and then they're working on having a taco truck world tour and they finished up their focus group though for corn versus flour tortillas. So this is really good just to keep track of things and just move them along and just click and drag and move things along through the process here. The other service, the other product is Asana. This is also web based, has mobile apps. This one is free for up to 15 people and on a team, 15 logins. Now, as we mentioned earlier, people could share logins if necessary, but for most of our libraries, you're not gonna hopefully have more than 15 people involved in the project unless you wanna drive yourself with them crazy. That's probably good. This one is project focused rather than task focused like Trello. Your teams are organized around the particular project that's being done. So if that's the way that you like to organize things or that's what you need to, this may be the one for you. Similar, very similar to Trello, you see we look at this different tasks different things that needs to be done. This one I would think would be better for your more complex things like a library renovation. Trello would be great for running your summer reading program who all is involved, all the things you need to do from beginning to end. This one would be for more complex one, also bringing in people from outside your organization like your subcontractors and your electricians and whatever if you're doing that, can join in for this. This is what the Asanas interface looks like. You can see they've got it based on how when things need to be done five weeks out, we do these things three, one, day of. Same kind of thing with the headshots of the different people involved in it and where they're at. So you can see the whole project as a whole here, this whole main project. This one is their customer appreciation event and all the different things have to do with that particular project as opposed to Trello, which was we are this taco truck and we're going to be doing all these different things. Various things, not just one particular event. So those are the two different really good project management tools, free, easy, click and drag, really slick interfaces, get people to come in and keep you on track. All right. So I just want to mention here, before we go on to our last topic here, I did just hit 11 o'clock central time here. We started a little after 10, so that's okay. We will go as long as it takes, wrap everything up here with our presentation. Any questions or comments you have, please do put them into the questions section here. We'll ask them, can answer them for you. Any resources you have that you might want to share with us, put them in there, and we can talk about them as well. But I just want to let you know, we're going to go until we're done here. So if you need to leave, because you only a lot of an hour to watch our show this morning, that's fine. We are recording and you can always catch up and watch the rest of it later at your convenience. And we just have a couple of minutes left. So if you can stick with us, please do. Plus there are kittens at the end and that's always important. You don't want to miss the kittens. The kittens at the end? Yes. Okay, so I'm going to just skim through this pretty quick because most of the stuff is pretty self-explanatory. Many of us do polls and surveys. Again, I've just taken a whole lot of sessions on community engagement and part of community engagement has to be, despite the fact that sometimes it makes us roll our eyes, we have got to survey people. We have to talk to people. We have to ask them what they need and when they need it and how they need it. And so one of the things that, for you to experience surveys of any kind, and I mean like did you like your visit to the library today and that's your only question. You could, one of my ideas is to like stick it on an iPad and stick it on a stand and there's ways of just kind of locking some of these tools that we're going to show you down to just a single survey and you basically just have them punch in their answer and submit it and it shows up live what the answers are. People really like those just as long as you keep it short. So again, doing a survey at the actual point of service is a really good idea and not just on paper. People really love to push buttons, so let them push buttons like that. Okay, so Doodle, we all know the Doodle. We've all used Doodle to schedule some crazy meeting none of us ever wanted to go to. Obviously if you have something internally in your library like Outlook, obviously use that. But if you're doing a meeting with outside entities or something where you're just kind of pulling a few random people together, Doodle's just great. I'm not even going to worry about it. I mean you've all used it. It does have a really nice app interface, so a mobile interface, which is very nice. I do like to have that. And again, it's basically for most of the stuff you need to do with it, it's free. They do have some upgrade options if you want to play around more with it. I do want to talk about Survey Anyplace. Now you may be wondering why SurveyMonkey isn't on here. Well SurveyMonkey has betrayed us. The monkey has betrayed us. Yeah, we love the monkey, but the monkey is now fully for fee. So you and they've really jacked up their fees. And a lot of libraries that very dependent on them and have 50 or 60 ongoing surveys that they use throughout the year. And now they're going to have to remake them somewhere. So I'm trying to find some other options. Survey Anyplace is rather nice. Surveys and polls, when they started, their big deal was the fact that they had a mobile-friendly responsive design. And that you could then embed them in your website, embed them in social media, embed them in other places. That's still the case. Obviously lots of others have caught up, but that was kind of their shtick when they first started. The data is exportable. You can put it into graphs. You can do whatever you need with it, just again, just like with SurveyMonkey. I think they have some really nice templates and interfaces. They do have some free options. There are some other fee-based options. They're not terrible in terms of price. So if you're doing quite a lot, like let's say for the next year, you're doing say a 20-month renovation like we are, that you may need to actually do a whole lot of surveying of people just to keep them happy and make sure that you're getting feedback. That might be worth spending a little bit of money just for that year and then cut it off after that. Okay, so I want to show you real quick. Again, they do have a basic that is free. It is genuinely free. It gives you some basic options, not terrible. They're really pretty good. One nice thing is they do have templates that we like. And one of the things I like, so this was from ARSL, which is like two presentations ago now. One nice thing is, for instance, okay, this took me, again, this is, talk about my one-minute graphics. So I took the ARSL logo. And as I was building this little one-question thing with four answers, I uploaded the logo and said, please match these colors. That's something I really like about their template interface is you can say, please match these colors, which again can make things look more professional than say I could do on my own. So again, that's a really nice thing. Let's go to the next. So the easy polls then is our last one here. And again, it's very basic. It's not super pretty, but it's super easy. Then again, it has Android and Apple apps. So that can be really helpful for if you want people to be like, you're at a big meeting, you had a big program, and you want people to say, do a quick poll. So in fact, we want you to open up your browser, which we already know you have open because you're watching Encompass Live. And we want you to open up. We're going to give you a URL in just a second. We're going to actually have you do one live. But here's like the kind of data that you get. You can basically get it. You can get it geographically for location tracking, assuming someone is providing that. You'll get a quick graph. We actually did a very unscientific, but very fine poll about what's the best pet. Cats and dogs obviously came in vastly first. Husbands did pretty well. And apparently no love. No love with fish or birds. Yeah, librarians do not have fish or birds for pets. Well, this particular set of librarians did not. So this is not a wonderful sample. But pretty much cats and dogs pretty much went out. So there was one, a couple of chinchillas, so it's all good. All right. So again, that's just, I was really just showing that to show you how some of the data shows up for you. Okay. So now we're going to have you take a quick poll. So if you could please go in your browser to tinyurl.com slash NC, for Encompass, NC Live poll. Yeah, tinyurl.com slash NC Live poll. And then Kristen, a minute here, is going to pull it up. And we're going to refresh it and show your answers. Please do. Live. Like, while you're doing that, yeah. If you have any questions, comments, type into the question section. Any other services or resources you want to share with us, we're always looking for new ones to add to this presentation. Some of the things we have in here were, as we mentioned, told to us by other people that we didn't know about them at first on our own. Yeah, we're not proud. We're happy to give people credit for being like, yeah, our friend told us about this really great resource and we went and played with it and loved it and added it. So, yeah, by all means, please send us anything that you think might be interesting to other librarians. Because that's the other thing is we're sending, we do this presentation because we know that nobody has enough time to look at all of these. I mean, there's a few people whose job it might be, like, like Christa and I. But even we are like, oh, I hadn't even heard of that. That's fantastic. Let me go play with that and see, see how it might tie into some of these other resources. And then also, we try to take the time to look at things like the privacy and terms of service and so forth to make sure that there's no hidden traps. There's often very obvious traps that you need to be aware of things like privacy. But that's why we kind of give you that caveat at the beginning. All right. Let's take a look and see if we got some answers here. So here is what it looks like when you go to the poll itself. And I can refresh it here. Just say see results and see. Let's try it again. There we go. Yes, everybody. We know some of you are lying, but that's OK. We make us feel good. So, but anyways, we can see it's just, you know, it's a kind of thing where if you're doing an engagement program or like with your board, you know, or with friends, the friends program or something. And you're basically like, hey, you know, we just told you about these five things. Which of these interests you the most or, you know, of the five things we just told you about, which interests you the most. And it's a way to get quick feedback, which is kind of fun. And then they get to see the feedback, which can also help reinforce whatever it is you were trying to tell them. No big deal. But it's, again, another tool that you can use to engage your community. OK. And that's that. All right. Let's get to the slides. Where are my slides? Time for kitten. Um, current. There we are. All right. So, yay. Of course, this is a library for a library and presentation. We have to have the kittens. This is Zipper and Monkey, who are no longer kittens, as we said we've been doing this presentation for a while. But, so all these tools we mentioned, as we said, they are free for you, but they are free as in kittens. You need to, you can get them for free and easy, no problem. But then you do have to take care of them. You do have to feed and water them and clean out their litter box. And so these tools, you will have to, you know, research, look at them a little bit, do some investigating, figure out how you can use them. They will take a little bit of time for you to make sure that it works for your particular library and your particular situation. But we hope we have weeded out the bad ones that we think work not at all or just cost too much, so we don't even mention them. So do keep that in mind that you will, you know, still have to put in a little bit of your own time to use these resources for yourself. And there is our contact information if you want to ask us anymore or to share anything with us. And there is the link. This is the one you want to write down if you want to. As I said, the slides will be available and sent to you when we do have the archive up and ready to go. But that is the URL to go to to get all of the links. They are all listed in there and you can, so you don't have to write them all down yourself, so you can link to them all that way. And I believe already the slides are up on your slide share, correct? Yes, I was ahead of the game today. Yes, sometimes we're good at this. So, all right. So that is our presentation. Any other questions, comments, thoughts? Let's see, where's my question section here? Type into the question section there and let us know. We must just slide up here for a bit so you can get those links and everything written down if you need to. Anything else you want to say? Well, we'll wrap it up, please. No. Great. Yeah, and seriously though, if you have other ideas, if you're like, hey, I had this experience with that tool you were talking about, we're always like to hear that because we can only test them so far. So, we'd love to hear if one of them was particularly useful or one of them was particularly awful. All of that is useful to us. Yeah, absolutely. All right. So, I think that we'll wrap it up. It doesn't look like anybody has any desperate urgent questions I need to ask right now and that's fine. You can always reach out to us either email or those are our Twitter handles there as well if you do have anything. So, thank you everyone for attending. And I am going to switch over to, should be, there we go, our website here. Whoops, over here. So, that we'll wrap it up for today's show. Thank you everybody for attending. This is, yeah. And thank you Louise for joining me this morning on the kind of last minute thing. As I said, we've been doing this presentation for a while but there's always something new we love to learn. So, yeah, hopefully it was good for everybody. So, this is our Encompass Live website. At the moment, if you use your search engine of choice and Google Encompass Live, you're the only thing called that on the internet, please nobody else call any of themselves this. And this is our page we're fine, excuse me, our upcoming shows but I wanted to show you, if you scroll down just underneath them, there's a link to our archived Encompass Live shows. This is where today's recording will be, hopefully by the end of the day, if go to webinar and YouTube cooperate with me. We will have a link to the show and there will be on ours, there'll be two links to the recording and to Louise's handout, the handout that's on Louise's slide share. So, you have all of that here. Everyone who attended this morning and registered for today's show will be sent an email from me and we'll also push it out onto our social media with Facebook, Twitter, the usual. While I'm here on our archives, I will mention to you, we do have a search feature here in our archives now as you can see and this has, you can search our entire archives are just the most recent 12 months. This is because Encompass Live has now over 10 years worth of recordings here. Encompass Live premiered in January 2009 and we have all of our archives here. We are librarians, we save things for posterity, for historical purposes. So, everything we've ever had on the show is here. Everything has a date though that tells you when it was originally broadcast. So, you can either do your search to just most recent 12 months if you have really current information or do the entire archives. If you don't care, you just want to see what's out there. But just pay attention when you are watching a show to the date when it was originally broadcast. Because some things in here, some links may no longer work anymore, some services may no longer exist, some resources may have changed drastically since the original broadcast. But we will always keep them all up there as long as there's somewhere for us to have them out there for you. So, we do also have a Facebook page for Encompass Live. So, if you'd like to use Facebook, give us a like over there. We have links to it from our main website. We post reminders. Here's the reminder to log in to today's show. Posts about when the recordings are available. Things we've done previously. So, if you do like to keep up on things on Facebook, two or three posts a week. Nothing too overwhelming in there for you. So, that will be it for today's show. I hope you'll join us next week when our topic for October 16th is surviving and thriving as an accidental librarian. Patrick Bodley, who is from the Idaho Commission for Libraries, will be joining us remotely to talk about you're working in the library, but did you go to library school? Did you, but they didn't teach you the things they're coming to you and you're having to deal with? He's gonna give you some tips and tricks for that. And this is one that we want really good audience participation. We want to hear from you about what have you encountered in any areas that you do, collection development, readers reference, outreach, advocacy, programming. So, we want some interaction with some of our attendees for next week's show. So, come with ideas and thoughts about how are you dealing with the fact that all these things that I'm having to do at my job were not taught in library school. And there's a lot of that, right, Louise? Sorry, yes. That's okay. Many things, yes. I don't think renovations and being closed for however many weeks or months was anywhere in anything I was taught. No, no, or worse, we're gonna be open while they're doing the renovations, which is even worse. Yes. So, please do join us for that show and any of our other shows we have here. I do have things all booked up through the end of December. I'm still waiting for just a few descriptions for a few of the topics here. So, look for any of these missing dates to be filled in, hopefully, very soon. So, that wraps up for today. Thank you, everyone, for attending. Thank you, Louise, for being here with me this morning. And we will see you next time on Encompass Live. Bye-bye. Bye.