 Good morning everybody, so today we're getting our new window installed in our kitchen and Weiner, little dashing guy, he's got an appointment today. He's actually got a pretty big surgery. He's getting some teeth removed and his other teeth cleaned. They have to put them under anesthesia for that. So it's a little bit of a big day for the little guy and it's also a big day for us because we finally get this window replaced. It's been cracked for a little while now and it keeps getting worse. So we finally got a new window coming today. He just confirmed it. It's gonna happen. He said that he might not be able to do it because it was it's a pretty cold day out here right now but we're gonna get her done. It's your big day Weiner. It's a big TV show. Are you excited? He's excited. He doesn't know where we're going though. You get to go sleep all day. It's gonna be fun. Oh, sleep? He's wondering why we're just sitting here and not driving yet. Let's go. I'm ready. You're gonna be big and strong and brave until your heart cooperates. Yeah. He has an enlarged heart so in a heart condition his teeth are all well not all but somewhere infected. Yeah they're pretty bad. He's got really bad gum disease but in order to maintain that heart disease we've got to maintain that gum disease. Right? You ready Weiner? Weiner, you ready? You ready for this? You ready? You did lick his chops a minute though when you asked. You have fun. All right buddy you have a good drug and do snooze. Be big and brave and strong and mom will pick you up soon. Bring you home to snooze more. Less drugs. Okay. Good luck bud. You got it. I got it. Yeah. This is the second surgery like this that he's had in the last couple of years already. He's an old guy. He's 12 years old. He's getting out infections in his mouth so they're cleaning that out today. They got to put him under. Give him the good stuff. The stuff that I got when I went for my endoscopy except the dog version I guess and I was pretty good because that it felt like nothing happened. All I remember is looking at the doctor and the nurses in the room and boom! I closed my eyes to open them and I was in the recovery room so he'll be okay. Britt's pretty worried because you know him being such an old guy and going under anesthesia oh there's always a little risk right and that's her baby. You know that's her diesel. He's to her what diesel is to me. We've both had our dogs since they were just little puppies right so 12 years of her life have been with a little wiener there. His real name is Frank Ferdur. Not wiener but we have another dog that's named Frank that was a foster and uh it became a permanent part of our our pack and our family so now we got two Franks. So one's wiener one's Frank or big Frank he's just he used to be bigger he used to be a pretty hefty guy now he's lost some weight now he's a healthy weight right now so I guess he's not big Frank anymore he's just Frank and this is wiener. Now we'll let you know how it goes like I've been saying uh earlier in this vlog and past vlogs leading up to this we have a window being replaced in our house our kitchen window we bought the house with this crack in the window it was just a little crack right and it wasn't broken or anything it still did its job there's just a little crack there and we called one glass company in town to come and take a look at it and they broke it further they actually broke it so now obviously we got rid of them they ghosted us after that too and lied about it even though we know they broke it I don't know that was a whole situation for another video but we hired another window company to come take a look at it measure out a window and we're getting a window with a horizontal slider installed today we weren't able to open that window before it's a it's a big window but you couldn't open it so now I think 30 of the window or a third of the window is going to be a horizontal slider so that's getting done today um Brown's plumbing and heating is coming to do our uh furnace inspection today around the same time so we just realized that this morning we're gonna have a window out of our house and our furnace is going to have to be turned off for cleaning at the same time which means the house is going to get really cold so we're going to go get a space heater and go hang out in the bedroom and watch tv in the bedroom and stay warm in there hopefully the window gets replaced quickly so this is our dining room window and that's the crack we have on it it wasn't as bad like I told you before until one glass company came and uh see those little chips there they came to look at it to uh give us an estimate on the window we came back and uh well Britt was in the house they didn't even ring the doorbell didn't even knock those two nicks were in there and this was pushed in so now I I had taped it so it sealed it a little bit at least so water wouldn't get in there and we had to order a new window new windows coming today so the crack was in the window already but it wasn't all the way through and it didn't really make a difference does we were going to replace it eventually but now we were forced to replace it immediately and sooner and they said that uh because I was on the road and I said my wife's home and they said okay when they get there uh you know they'll talk to her and I said uh yeah she has a certain kind of window that she wants installed so just make sure you do talk to her because she's gonna tell you what we want and uh she'll be able to get the estimate you know let you in if you need to to look at the inside of the window or something so she was in the back of the house and they didn't call how did this happen exactly like they didn't call I had to call them a few days later and ask them uh did you guys show up for the appointment because I was napping I guess when they were here I guess and I'm a very light sleeper so if they had not knocked her or rang the doorbell I have four dogs in the room with me someone would have ours oh yeah he's young you can and I can hear everything I'm a very light sleeper anyways um yeah I came out a few hours later and I noticed that the glass was pushed in and chipped in two places and they obviously chipped to the point where you can see that someone did it with a tool yeah and they're the only people that were here and so I called them I said your uh guy who did the estimate did he come and they called me back what two days later or something like that again two or three days later and said yeah yeah he was there I said did he break our window and I'll have to call him and ask him so again a couple of days later I had to call them back and say okay did you get a hold of this guy did he break our window oh no he says he didn't touch it but he was there said no he wasn't my wife was home and the dogs are home why didn't he knock or ring the doorbell like he said he would no idea so that was a whole big so they lied and they said that no they did not break it and then they ghosted us they never responded to us or called us ever again I wrote a google review they never responded awful company and this is the same like the the the company that was doing the decals on my truck in town here as well the same bad service yeah two companies in town now we want to support local we're trying to support local keep our money here in the community but there's two companies now that have done somewhat the same thing it's not just about prices this day and age it's about customer service you wonder why people go to amazon for things yeah some point small businesses take note yeah they ghost us terrible customer service so we found another window manufacturer a guy from mitchell his company's called kc windows and we'll be able to show you his work once it's done here but he got a hold of us right away he was here the same day measured it all out figured it all got our order in there told us how much it would be later that day we gave him our deposit he got it into manufacturing it's a little bit backed up because uh there's a whole bunch of buildings he's working on but it was only two months maybe that we waited for the window to be made it was a little bit of a wait but he was honest with us he picked up the phone when I called he gave me an answer we made the appointment for today and he's showing up today as far as we know but if he doesn't I trust him to call us to reschedule at least that's right and he did give us a uh an accurate time estimate too like you were saying like he said it would be eight yeah plus weeks and yeah it's been it's well it's been about 10 11 weeks since we paid the deposit and like officially ordered the window but uh it took about eight weeks for production and he did warn us that it would be slower than usual because nobody wants to work since COVID times so yeah I can't find workers where did everybody go everyone disappeared but anyways yeah he told us right off the bat that it would be ready about this time right now so he's right on schedule from what he told us right off the bat before we even gave him any money or he measured anything like he told us right off the bat so honest guy it's nice to have a a good businessman next town over Mitchell's sort of like a suburb Steinbeck at this point that's a separate town legally and if you're a business owner customer service is communication very important very important don't leave customers hanging you never know when you'll get shouted out on youtube quality over quantity people what's the construction zone now he's just installing it on the other side there and there it is he's just finishing it up that is awesome we're gonna be able to open it up now awesome it's also better insulated than the other one I believe this triple pane and the other one was double which in this climate you should have triple pane triple pane windows I don't know why they put double pane in but cutting corners at one time I guess yeah I think it looks pretty good what do you guys think we're here to pick up the wiener Brit is very excited my little trooper I get worried every time you know the bill is all paid waiting on the baby is that the cat you were talking about before super chill he was just laying here earlier him and wiener were sniffing each other how you feeling bud he's a little stoned how stoned are you on scale 110 what brother seven and eight little 15 do we have everything we need can we go okay wiener how was it you can tell us honestly now wrote wiener how you doing you doing all right you still stoned feel better tomorrow got my Christmas presents wrapped almost already for Christmas and there's the window all finished so we got the the window put in today we got our furnace inspected it was all good to go went to the shop got old blue ready to leave I gotta leave in the morning on a trip to Fargo North Dakota thanks for watching today everybody it was a fun day and it's time to get back to work tomorrow