 Blonkey. Guys, I'm getting a phone call. Let me get the phone call. Hello, hardware sugar. Ah, this is Uncle. Actually, I'm live now. See, just like very briefly, sorry para we can get back onto the stream. So, yeah, we're... Sige. Sige, al. Alright, so you know we're live because sometimes I get interrupted by shop stuff. Actually, that was a good call. Mabili ka nang busy. Os ay di kailaw na windows. Pero, stan ko kung kawa nang legit windows. Daming options, daming prices. Aka nito. Gudi na lang. May CD keyovers dot go. Madali lang ang order. Search for the software you need. Add to cart. Daan ka sa payment options nila. Wala pang 5 minutes finished. May legit, working CD key ka na. Para sa windows mo. Gamitan nang aming code para makakuhapan ng discounts. Kaya kung nagahalap ka ng legit, mura at original software. Check out CDKEovers dot go. The customer was asking if we do cleaning. So I'm like, yes, we do cleaning, it's 1.750 cleaning and cable management. He was actually looking for a build last a year and a half ago. Tapos, he called up the shop inquiring and then apparently one of the guys told him na sorry sir, we don't do budget build. So medyo na hurt siya dun. And rightly enough, I would also be, depending of course on how it was said, we just don't have those parts that you're looking for. How do I say this in a nice way? Kasi nabagit ko nga kanina to do 10 to skew high end. Hindi rin makanda paking gan na. Sorry sir, we don't do budget builds para ang snobbish. Sometimes we get a lot of inquiries and a lot of them are just phishing. Sir, anong bagan ng build and then they'll take those specs. Nagpahirap ka, you spent a lot of time coming up with a build and then you won't hear from them again. And then a year later, the message na, sorry bakin na ka problema. Tapos exactly the same specs bumili sa iba. So it's a little frustrating on everybody's part, on my part, on the staff's part to have to deal with inquiries na medyo feeling mo nag-phish lang. And some people would argue, you know that's your job to handle inquiries like that. On one hand it's true, but on the other hand, parang medyo in bad faith naman that you know you're not gonna buy from us but you take apart time. And we do a lot of outreach, like you already have a build, we'll troubleshoot for you for free through the forum, puminsan through the chat and things like that. So on one hand, I'm trying to defend my staff. On the other hand, I do agree with the customer that I can understand yung frustration yung parang ang snobby naman ng PC shop na ito. Hindi rin naman maganda for any customer, even myself if I'm told basically that you can't afford what we have. Definitely, that's a no-no. And that's not what the shop stands for. The shop is always about being friendly, about trying to assist people as much as possible. Again, to try to defend the one who answered that, baka na pagod lang siya. We do have a lot of inquiries na na hindi mo alam sa nagagaling, but you do need to spend time answering them. That's in part why we don't have lazada in shopping now kasi ako rin yung sumasagoton. So parang na pagod ako sa quality of customers dun sa lazada and shopping. So it shouldn't be like that, but maybe our guy just was having a bad day. He had to deal with a lot of other stuff. And then you have an inquiry that you're not sure exactly where it's coming from. Actually, that's why, just tell us your budget upfront. Parang this isn't poker, guys. This isn't poker na you need to keep your cards close to your chest o kung sabihin ko yung budget ko 100,000, they're gonna raise the prices on me. Hindi ka may ganon. That's why it's also frustrating for us na, you know, we're playing 20 questions. We're trying to guess ano ba yung budget mo, ane yung maganda sa'yo. If the customer is upfront with what you're planning to spend, then we can try to accommodate based on that budget. And we won't. Hindi namin tatasin yung presyo kasi alam namin yung budget para magasus malang yung budget. Believe me, 95%... Ako yung sumasagot sa 95% of the inquiries on Facebook. Many of, a lot of the time, ako pa magsasabi na, you know, for what you need, you don't need to spend your entire budget ito. And the build I'll give is like 10,000 pesos cheaper than the overall budget. Alam ko naman kung sa nagagaling yung tech guys namin. Alam ko rin naman kung sa nagagaling yung customers. So again, I'm trying to walk that fine line between trying to understand the customer and I do understand that emotion is very raw. Nobody likes being told that you can't afford what we have. From the point of view of the tech guys, baka when he heard na, okay, this is the GPU that I'm looking for, 1060. Baka there was assumption that this is a budget build and we've never carried, never in the entire history of the shop have we carried a 1060. What I've always wanted for the shop is for it to be a friendly place na kahit wala kang malasyadong alam sa computer, you come to us and we'll try to help you out. We might not have the parts that you need depending on your budget, but we can definitely point you in the right direction. Thanks for watching. And thank you to our top fans. Na-affordo namin to kapua na to, and edo club. Thank you to Leah Magnaya, Ian Meru, ITX Addict, John Ruben Ocha, Christian Espinoza, and Rafael James. Thank you for supporting the channel.