 One of the eight universally accepted rights of the consumer is the right to information. This means that consumers have to be given truthful and honest information on their product or service in order to make informed choices and decisions. The right to be informed was beyond avoiding deception and protection of misleading advertisement to include information about warranties, guarantees, labeling, the care instructions and the storage policy on refunds, exchanges, servicing, credit notes, delivery and other service costs. This information is critical in terms of assisting the consumer in making informed choices prior to purchasing of goods or services.