IBM Technology Support Services helps you reduce complexity, decrease support costs with expert, single source support for your multivendor IT environment. We can provide a high level of proactive and predictive IT support around the globe. With 57 support centers worldwide with regional and localized language support; 19,000 IT support specialists worldwide who know technology; 585 parts centers with 1.3 million IBM and non-IBM parts; 11 global research laboratories; 114 hardware and software development laboratories and 30,000 multivendor products supported, IBM Technology Support can help achieve up to a 40% reduction in problem determination time using IBM® Watson®.