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Palladium Pro Information and Removal Guide

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Published on Jan 6, 2011

We're reaching into the more obscure precious metals with Palladium Pro!

Included are three methods for removing the rogue "Palladium Pro". If this guide has helped you, I appreciate donations:
http://malwareup.org/donate



==Method I: Using Task Manager==
=If this method does not work, go to Method II=
=This section starts at 7:07=

1. Restart your computer
2. At the "Palladium" screen, do NOT click Safe Startup. Instead, press either CTRL+ALT+DEL or CTRL+SHIFT+ESC to open Task Manager.
3. Go to the Processes tab
4. Find "palladium.exe"
5. Highlight, and click End Process
6. In Task Manager, go to File -- New Task (Run...)
7. Type "explorer.exe" (no quotes) and click OK
8. Open Internet Explorer (or whatever browser you use) and navigate to http://www.bleepingcomputer.com/downl... .
9. Download the MBAM file, and save it to your desktop
10. Run the installer. Be sure to leave "Update" and "Launch" checked
11. In MBAM, run a Quick Scan. If you prefer, you may also run a Full Scan, but be aware that a Full Scan could take much longer than a Quick Scan.
12. After the scan, click "Show Results", then click "Remove Selected"
13. Dismiss the log, and do not restart your computer yet!
14. In Windows XP, go to Start -- Accessories -- System Tools -- Scheduled Tasks. Windows Vista/7 users go to Task Scheduler instead of Scheduled Tasks
15. Highlight processes At1 through At24, and press Delete.
16. Reboot

==Method II: Using taskkill==
=If this method does not work, go to Method III=
=This section starts at 12:50=

1. Restart your computer
2. At the "Palladium" screen, click Safe Startup
3. Allow Palladium Pro to run its scans. When prompted, be sure to always click "Continue Unprotected"
4. Click the Settings button, and check "Allow unprotected startup", and "Save Settings".
5. Close the Palladium Pro window. Your desktop should appear.
6. Press WIN+R, or go to Start -- Run... , then type "cmd.exe" (no quotes), and click OK. A command prompt window will open.
7. Type the command that follows (without quotes): "taskkill /f /im palladium.exe". If entered successfully, the line "SUCCESS: The process "palladium.exe" with PID xxxx has been terminated".
8. Open Internet Explorer (or whatever browser you use) and navigate to
http://www.bleepingcomputer.com/downl...
9. Download the MBAM file, and save it to your desktop
10. Run the installer. Be sure to leave "Update" and "Launch" checked
11. In MBAM, run a Quick Scan. If you prefer, you may also run a Full Scan, but be aware that a Full Scan could take much longer than a Quick Scan.
12. After the scan, click "Show Results", then click "Remove Selected"
13. Dismiss the log, and do not reboot your computer yet!
14. In Windows XP, go to Start -- Accessories -- System Tools -- Scheduled Tasks. Windows Vista/7 users go to Task Scheduler instead of Scheduled Tasks
15. Highlight processes At1 through At24, and press Delete.
16. Reboot

==Method III: Manually Delete Everything==
=This will work, dammit!=
=This section starts at 16:06=

1. Restart your computer and boot into Safe Mode with Command Prompt using this guide: http://pcsupport.about.com/od/fixthep...
2. Login. You will see a command prompt window open.
3. Type "regedit" (no quotes), and press Enter.
4. In the Registry Editor, navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Winlogon
5. Modify the Shell key
6. Change the value to Explorer.exe
7. Close Registry Editor
8. In Command Prompt, type "explorer.exe" (no quotes), and press Enter.
9. Open My Computer, and type %UserProfile%\Application Data into the Address Bar. Windows Vista/7 users will have to type %UserProfile%\AppData\Roaming
10. Delete the following files

completescan_pal
install_pal
uid_pal
palladium.exe

11. In Windows XP, go to Start -- Accessories -- System Tools -- Scheduled Tasks. Windows Vista/7 users go to Task Scheduler instead of Scheduled Tasks
12. Highlight processes At1 through At24, and press Delete.
13. Reboot

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