 Hi, I'm Jamie Ford. My special field of expertise is in the area of resilience and developing an optimistic mindset. The way that people react to adversities has really captivated my imagination over many, many years. Why are some crushed, while others thrive in similar circumstances? What on earth is going on? And I came across the work of the highly esteemed Professor Martin Seligman, voted one of the 10 most important psychologists in the history of psychology and surprisingly, he's still alive today. And in that work, he's unpacked what this mindset is that enables people to thrive in adversity and gain additional motivation, drive and energy from their successes. So his model of resilience has these two elements to it. That's more than just how do we deal with setbacks and adversities. And so I put my mind to studying this, developing expertise and then becoming a thought leader in this whole field. So my work now is really focused on applying that both in learning programs, in coaching and assisting organisations to find people that already have that mindset. There are few and far between in New Zealand, sad to say, but the solution is that this is learned. And I think that's a wonderful part of the research is that we're not born either with a resilient mindset or less resilient. It's a matter of learning and we can all learn those resilient mindset skills. So it's wonderfully rewarding work to be engaged in and to see the changes that go on in people's lives as a result of developing and applying these skills.