 Britt says, hello, I'm having issues getting logged into the Microsoft 365 suite. This is the message coming up when I try to log in to Excel Word and Teams. Can anyone help? Obviously I don't have the message up here to see, but thank you. Another account from your organization is already signed in on this device. Try again with a different account. So they're trying to get into an Excel form. My uncle literally just had this, yeah. Yeah. So what's the answer there? So at the moment, and what literally got an email two days ago from my mom that my uncle has this going on. Usually they've got it where and in his situation, his PC is signed in with one account. He's already got his OneDrive assigned to that account and now he's trying to log into OneDrive with a second account or he's gone into office and it's got the main one. And it comes down to if it's a personal compared to business, like personal accounts and only wants one personal account. So is he trying to authenticate with another account? I've also had it where it's it's hung and I've had to do a reinstall. Usually the easiest one is go to your account, log out, log out of it and then log out, make sure everything is logged out of all of the accounts and then log back in again. As I find is the simplest way to help them out. Well, the business account, what is to allow you five instances of the software? I don't have any personal accounts, but isn't personal account that a check lashes on doesn't it also give you a says if you're another account from your organization is already signed in on this device that will depend on the organization and this and what they've actually said that you can do where it's a managed device. If it's a managed device that will stop it. But if it's not a managed device, you'll be able to have multiple. Yeah, so there are times when you have your log ins on your computer, especially say you have your computer dies and you get a new computer and you're logging in with that same account. I've had where my login show that I've logged in multiple times. I've only logged in once, but because they're essentially connected, I had to go in there and disconnect those in my logins. And then and I was fine. Yeah, I've only ever had once where it was it was a profile issue, like it was a real problem and it wouldn't allow me to log out. I couldn't log back in. It was defaulting. I was having some pretty big issues around it and I was I was chatting with another MVP were on a call and I just said I ended up having to create another profile on that device and then allowed it like I was admin and then did a complete swap over and then remove that whole profile where it was just it just had really corrupted and it wasn't allowing me to do anything, didn't matter what I did. I had tried all of the fixes online and I just went create another profile so that I didn't lose everything on the device. I could still work on it and just did a swap over, frankly. Yeah, that's a that's a that's a full like end like couldn't solve it. But extreme or couldn't solve it at all. But it's interesting I saw one one case out there in computer land where someone was able to actually fix this doing an SFC scan now there was apparently some system corruption that was able to square away. So, you know, the old standbys use SFC and Dism. Yeah, that would have fixed my log in, you know, in me manually going out there and deleting those that would have fixed that too. So typically cleans any of those up. I'm trying to remember I remember an experience. I don't know the detail. So whether it fits this where I had a similar message about that that's already signed in the device and then it asked me if I wanted to to log out on behalf of the other and like take it over. And so I'm not sure what the scenario is there, whether they are given that option. If this is all that was in the message, you know, saying try with a different account, you may not have had that option, but I've seen that before as well. Yeah, you see that a lot with managed devices and in tune, because you can say prompt log out so you can log in the other blah, blah, yeah. Yeah. I would love one of those times, Christian, when we have some of these people live, we can say, give us more info. Yeah, yeah, absolutely. I have more questions. That's half the fun of answering questions in news groups and places like that. Maybe that's trying to figure out what they were asking. And then if you can't figure that out, then tastefully trying to pry the information out of them so that you know what they're really asking you for in the first place. You can only ask questions that you're looking for help on. If you include a personal number, a phone number and a work number, a way to multiple ways to reach you. I think that would be. We do like a radio show, right?