 All right, good afternoon or evening, depending on where you're joining us from, and welcome to what we hope will be an informative and helpful webinar. I'm Elizabeth Ducompe with the DAB Communications Team at National Headquarters in Erlager, Kentucky, and I'll be moderating today. In just a few moments, National Membership Director Doug Wells will give a presentation covering MindDAB.org. If you have questions, please type them in the chat as we go, and we'll answer as many as we can during the Q&A portion at the end. Doug and his team are always available, but we encourage everyone to take advantage of this opportunity to ask questions. Without further ado, I'll turn it over to Doug. Good evening, or as Elizabeth said, good afternoon, depending on where you're at. Certainly glad that you could all take some time to hang out with us this evening as we talk about our exciting new tool at myDAB.org. You don't need to worry about taking screenshots as we're recording this, and this will be available at DAB.org here shortly, probably tomorrow, and we'll also ensure that if someone needs the slides, you can just email me at DAB, or pardon me, at dwells at DAB.org, or give me a phone call. The information you see on the slides there, that's my direct information. Happy, and always look forward to talking to everybody out there in the field. So really appreciate everything that you all do out there. So again, the slide deck will be available, and if you need anything, whether it's related to myDAB.org or anything else membership related, don't hesitate to reach out. So first of all, what is DAB.org? It's a self-service and reports repository for members and member leaders. So it's important to recognize that you don't need to be a chapter or department officer to have access to myDAB.org. We encourage everybody to register and gain access to it. So all DAV and auxiliary members have access. DAV and auxiliary department and chapter unit officers have expanded roles-based access. So things kind of key off of the not only your individual membership, but also any officer position that you might occupy as annotated on the chapter or department officer reports. So the thing to remember here is that you want to make sure you use the membership number through which you're trying to gain access to myDAB.org. Some members have multiple memberships throughout the country as they've moved around. So just make sure that you're using the membership that you want to key off and whichever one you're serving and perhaps an expanded role in. So the registration process for myDAB.org is twofold. So first of all, you need to complete the actual registration form. All this is online. You can see the web address there. You can also go to DAV.org and hover over where it says membership. You'll get the little drop down menu and go to member resources. You no longer need to have access or pardon me, have your membership number to gain access to this site. We used to call it members only and you had to put in your membership number to get in there. No longer anything that requires additional verification in that section has its own validation process. So if you just go again to DAV.org, hover over where it says membership, you'll get the little drop down menu. Click on member resources and the information regarding myDAB.org is currently right at the top of the page. So it's a little bit easier than typing in the whole site there. But you just, you know, essentially these few data points that you can see on the screen there, just enter your name and contact information. And again, be sure to use the correct membership number by which you want to access the site. You can certainly register more than one membership number if you want to update some additional information on those other memberships that maybe you don't touch as often, you're certainly welcome to do that. But the big thing is you want to make sure if you're, especially if you're serving in some kind of official capacity to use the membership number that you're serving under. So once you complete the registration, it's going to prompt you to create a username and password. The stuff is unique to you. Again, this is a self service site. So you can have your username and password be whatever you like. Emails are commonly used for usernames, that's absolutely fine. You want to make sure your username is something that you can easily remember. The password's a little bit of a different story. Obviously, we've got some site security and we'd like it to be, we need it to be at least 12 characters long and include a special character, asterisk or an exclamation mark or something like that. So as I mentioned, the registration process is twofold. So once you complete the initial registration, you'll get this email acknowledging that. You're not quite ready to rock and roll yet. You've got to give my team a day or two to validate you into the system. At which point you'll get an email that looks something like this and it'll tell you that now you're ready to enter the system and use it. So don't be concerned if, you know, ran out of the gate once you complete that initial registration process that you don't yet have access. We've got to validate you into the system. And again, there's permissions that are based on whether or not you're serving in an official capacity and need that expanded access. So again, the login screen can be, can be accessed through DAV.org, you know, at the member resources site, that's just an easy way to remember it. Certainly, you can go to the main login screen and save this to your favorites, you know, or create a link from your desktop and that always makes it easy for future access. But here, the username and password that you created when you initially registered for my DAV.org is what you want to input. You can check that remember login field if you're, if you're using your own personal computer, but if you're for some reason accessing my DAV.org on a public computer or a shared computer, I wouldn't recommend that. And again, this is self service. So if you do happen to forget your password or it's been a while since you got in there, whatever the case, you can always click that forgotten password and it will just send you a link to reset your password. So it's, it's a pretty easy process. Pardon me. So this is, this is what the screen looks like once you get in here. So after you log in, you'll be on the main page and you'll see all these different tiles and what functions that you can access within the application. So again, access is based on criteria that we've set up in my DAV.org that's reflective of your roles or role within the DAV. Even if you don't have a role outside of, you know, a member in the organization, it's important that folks register. And the way I'm approaching this is kind of a train the trainer. I would love for you all to, you know, add, add a chapter meeting or add some kind of conference or DC meeting or whatever it might be that you're doing in the department to certainly point people to this webinar. Because again, we are going to record this and post this or feel free to share the slides and if you're comfortable presenting the information, you know, happy to support you in that. And if you have any questions or concerns, you can always reach out to me. We can work through it. But I like for this to be really kind of a train the trainer type deal so that, you know, we can make sure that this rising tide is lifting all books. So, so once you, you know, get to the main screen, you're going to be able to choose from the different tiles. So the first one I want to talk about, we're going to go through all these, you know, in as much detail as needed, but I just want to make sure I cover everything that we've got there for you. But the first tile is your member profile tile. So as you can see, you know, this is where you view your basic membership information and you'll notice that this is an example of someone that has multiple memberships. So if you can see the, the first membership is here, Frederick Bristol, Kentucky 19, and the second membership is in Indiana, Dearborn County 75. So all of your memberships will be listed, even if you're just specifically using one membership number to register and sign in. And still, the system is smart enough to know that you've got multiple memberships, although, again, the permissions will be derived from that one particular membership that you use to register with. So the next type tile is the service record and this is I'm really excited about this. This allows individual members to go in and update their service record with the with the so they can review the full service record as we have it. If we don't have your information you can certainly click add to enter your service information, or you can edit to make changes to existing information that we have. So the thing I want to point out here and ask folks to remember is that they, you know, in the past, especially in the earlier days of DAV all the record keeping and whatnot. You know, there were things that we would process membership, memberships with but certainly, you know, maybe didn't have the best recording on all of our stuff has always been kind of self reporting. So, if a member, you know, put that their enlistment date was, you know, October 1991 to, you know, April of, you know, 1994 or something like that and they didn't have specific dates that might be all that you see reflected. But so that's what's great about this if any of this stuff is inaccurate, you can update that. And I would encourage every member to ensure that we have that accurate information in the system. And the reason that's most important is because in cases like DAV just helping to get the PACT act passed through Congress. You know, any information in there that could potentially benefit our members. The legislative team or our service department can send out an email. We can query the system to say, tell us all the people that, you know, we're exposed to burn pits per se. And we'll be able to easily identify those folks in the system and make sure we let them know, hey, this new law has been passed and you need to contact your National Service Office if you're having any of these types of issues that sort of thing. We don't share this information with anybody that stays, you know, within DAV. So please feel free to, you know, share as much as possible. And, you know, there's no real PII here. It's just information related to the, to the, to your service. So there's no, you know, personally identifiable information. Of course, we don't use social security numbers and anything that we do anymore. You know, whatnot. So please feel comfortable helping us out with this information and encourage your fellow members to do so as well. The next thing I want to talk about is just the membership card request. So this is another great feature. It's self service automated. Just ensure that you enter your full membership number. And then just pick whatever the reason is you lost it, your damage to got stolen, whatever it was. And we'll get you out of new membership card. This can take up, you know, up to 30 days, depending on where you live in the country. There's a couple of things that happen here. So we process the card file once a week. You know, Sunday evenings and they get printed on Mondays and sent out. So if you, you know, request a new card on Monday night, you've got to wait that whole week until the next file gets generated so we can get it out to the vendor and then out to you, of course. So, but kind of a neat thing. I know people still appreciate having the hard card in their file or pardon me in their wallet like I do. Transfer request. We're still trying to automate this right now. Of course we've got a PDF fillable membership transfer form that you can complete fill out and take with print out and take with you to the chapter meeting if you're wanting to wanting to, you know, transfer to another chapter. And only the end goal here is to automate this and utilize our notifications and logins to, you know, as the digital signatures to approve this kind of stuff. So that's still just a little bit over the horizon, but our team is is working on this and we want to make this happen as soon as the bandwidth for it folks opens up, but it is on the radar. So again, self service that's kind of the key term that you're going to hear from me quite a bit tonight related to this. So again, you can update your username and password at your leisure. If you don't like the username that you originally created you can go in here and make a new one with your login info so you can the same, the same basic rules continue to apply to the password 12 characters with a unique character. But feel free to change that whenever you like. This is a great piece here for those individual memberships, your membership payment history. So again here's an example of a member that has memberships in three different states. A couple of key words we use some of the out of box technology or terminology that came with our CRM here. So when you see the term pledge that equals your membership and then of course pledge payment is payment towards that membership. And then designation is the obviously the department that the membership is in. And you can also view all your due statements history for your individual membership records. So if you got a part life payment out there that you want to pay off, you can come in here and set up those set up those payments you know if there's an outstanding balance, there's an option to make that payment. You know the total amount this is something to be aware of the total amount does default to the total outstanding balance but you're, you're welcome to edit the amount here to just pay what you'd like to pay. We want to get everybody turned over to full life members as quickly as possible. So deceased notification. This is always a big topic of conversation as I travel around the country. So this gives you the ability to notify us here at headquarters of the death of a member. So you can enter their full name and a full member number really rely heavily on our chapter and department leaders to help us keep our roles up to date. If you know the deceased date. Certainly, that's helpful. If you know the month and year just put a one in there that's fine too. It doesn't have to be exact just as close as you can get it. If you go back to submit another member the previous members details may still be there just clear the information and under the next notification if you have multiple that you have to do it once. The reason this is important is, as I mentioned earlier, we don't utilize social security numbers in anything that we do. So, you know we have to rely on other information like obituaries and things like that. And you don't have to have something as specific as a social security number it can create some issues there so you know we have to rely on third party vendors that help us manage our membership roles here. Sometimes we'll end up, you know, not going to junior author roles when it was actually senior that past that sort of stuff. But you know we know with with pretty good reliability that when this comes in from our chapter department, folks that you know they're they were living around and you know friends with usually these folks that they're reporting on so we do. We do appreciate that it helps us keep the roles clean and as clean as we can possibly keep them and helps out with some other issues as well so I appreciate all your efforts in this regard for sure. Let's talk a little bit about the reports repository now this is the primary one that will be limited to chapter and department officers. So, they're again there's additional reports coming we they're in the final stages of q amp a or q a apartment quality assurance this. So this section, you know is only accessible by department chapter officers. So, if you're on the officer report you're going to have access to this to this information. You know in those elected or appointed capacities. So, the population summary obviously is a summary of the member population department chapter. It lists the new member goal for each department or unit. So, this is the big one that helps you tell whether or not a chapter or department is is making their goal. So, it's a great report to keep an eye on to share at your, your chapter meetings or other functions within the chapter department. You know, to kind of help figure out where you need to be how aggressive you need to be with attaining your your goals, recruitment goals for the membership here. You know, a lot of people appreciate this report and keep an eye on it. Quite often so just So, if you need anything you can you can print this off in the in the Excel format but it's really kind of like a de facto PDF version because you can't really change it because all the pretty columns or not you can also print this off. I mean this one is straight Excel I'm sorry this one is straight Excel so let's move on to the membership listing report. This one you can report you can print off in the Excel which is the de facto PDF or CSV. It doesn't have the columns so you can go ahead and adjust the columns sort the columns as you need. And the membership listing report provides a listing of the members in your department chapter obviously, and you know you can generate multiple statuses and types within this report so using the control button what I recommend is if you can see over here if you can see my cursor on the side you again using the control or shift buttons, you can select or deselect these over here I would select all of the actives. For sure when you're running this report to make sure you're getting the most accurate representation of what you got going on your chapter this unclaimed. That just means we've got some information back from the post office that we don't have a good address for that individual but that doesn't have an active member. So, you know if you have any questions on all that certainly just reach out. So again you can view save and or print your membership listing report. We also have the historical population summary this is new. So if you want to go back and do some kind of comparative analysis and, and take a look at what your population summary was at any given time. It's more often than 630 June 30th and July 1st, but you know it's typically on Mondays when we do there is an occasional one off where it might not be on that day but we always capture where we're at year end, and we're at membership year beginning which is July 1st. So this is kind of a unique tool that you can use to do that comparative analysis where will we at this point last year that sort of stuff. People are pretty excited about that that are report junkies. So again you can review the report and save and or print it. So the membership activity report lists our member activity so people that are making payments, there's address changes, folks moving in and out of the chapter department so again this one's available on both PDF and CSV. So that essentially covers my dv.org I wanted to take just a few moments here to talk general membership, and I am going to be doing will send out the notification here we're going to do a more detailed general membership. The webinar here next week. So we'll get the information out for that first thing in the morning but certainly look forward to joining for that as well but wanted to take a couple of minutes and talk about some things just to make sure we're kind of all up to speed. So, as a reminder, our goals are now based on both new part life and full life. They both count towards goals so full life conversions are like the full life that no longer counts towards goal but all new part life and new full life memberships that counts towards goal. So goals are based on the prospect hot list, not every department and of course chapter jurisdiction is created equal as it as it pertains to the number of eligible veterans that live in their jurisdiction. So, we wanted to really kind of establish a real world criteria for the goal so of course a chapter in clean Texas where there's just a ton of veterans and military attire ease. Member prospects there that you know in that chapter's jurisdiction, their goal is of course going to be much higher than say a chapter in Eastern Rhode Island where there isn't such a, you know, large member prospect community so you know the chapters that have the larger goals now, they have really an obligation to help kind of buoy the, the, the organization because that's where the low hanging fruit is. And I just don't want you out there, you know bouncing around hoping to bump into somebody that's eligible for membership. So we created these hot lists. All you need to do is reach out to me at either the phone number there or membership public at dv.org. My team will, you know, happily generate the hot list for your chapter and get that out to you so you can know, you know, with a pretty high surety that the folks on that list are eligible for membership and dv. Mostly on the hot list we don't have phone numbers or email addresses, but there are apps and sites out there that can help you acquire that. Some of our chapters around the country are being really creative with their hot list or actually because they have their addresses. They're actually going out door to door and visiting folks and saying hey we're here for the chapter. Just wanted to check on you. You know how's your claim you get to and from your medical appointments okay, like to invite you to this event we got any volunteer opportunities for us for LVAP whatever it might be. And when people see the value of dv they're you know first they're much more amenable to to giving us that $300 for a membership dv's always been a service first organization and this is a great way to utilize that so hopefully you know we we get a bunch of requests for hot list tomorrow and we can get those out to you so these these folks are just waiting for us to talk to them so I don't want you again bouncing around in the ether just open a bump into somebody I'm trying to tell you exactly where these folks are at so after a bit of a hiatus a long hiatus unfortunately we've now relaunched our recruit a warrior program so if you go to dv.org slash warrior go ahead and enter your membership number. Once you enter your membership number here just hit return this verify membership number button will highlight you can click it and it'll generate, not only a recruit a warrior link that you could share via text or email or shared on your social media. But now it actually offers generates a qr code that you can utilize as well, which is pretty exciting you can copy and paste that qr code and put it on different stuff whatever you want to do. Also, and you, you all are kind of the first hearing about this on the field dv station or business cards rather, you'll actually be able to use your recruiter word link when you order dv business cards and it'll put your recruiter warrior qr code on your business card. So as you're handing out business cards. You know people can just use their phone and, and take a picture that qr code it'll take them right to your personalized membership application. So that's the biggest thing about recruit warriors that you don't have to worry about giving people your sponsor information. You can just share the link with them they can click from their device, sign up with their credit card, and you're going to get credit for that recruitment there's no easier way to recruit. The one thing I would, I would remind people of if you are going to share this on social media. Make sure, you know that people understand that if they share your post on social media with your link and somebody converts to a member. Using that link you're going to get credit for that not the person that shared your, your link so if they're happy to give you credit for that recruitment, by all means they should share away but so I want to make sure that's clear for everybody. So, again, if you have any issues or concerns about recruit a warrior, don't hesitate to shoot us an email or give us a call. We'll get you squared away with all that. So just want to talk about March membership madness one more time here. You know this is kind of a cool program that we have that happens toward the beginning of the year so the idea here is to kind of set a psychological prompt so when you start hearing about the conference basketball tournaments or the NCAA tournaments. It reminds you that okay we need to start looking at the chapters membership goals and figuring out, you know how far we are from making goal. One of the biggest things that I noticed is that there's always this, you know huge push to make goals toward the end of the membership year, you know mid June or something. Quite often it's too late you just can't, you know, usually recover when it takes that long so I wanted to just kind of give people a little bit of a notice that it's time to start thinking about this but maybe it's far enough removed from the holidays where the pocketbooks weren't hit as much. And it's just kind of a fun way to create some some friendly rivalries and camaraderie between departments so looking really for the departments to take the lead on this. We have two different ways to win at the department level. There's the department champion of course which garners the very beautiful cup there on the left to probably display at their department headquarters. That's the individual department that goes from week to week or pardon me from bracket to bracket, without being knocked out of the tournament. But fear not if you are not to the tournament I still want you all to recruit, because if you recruit the most members on a percentile basis. You can still become the department MVP. And we have split this award for, you know, more years than we haven't within the tournament. We also recognize our top two individual recruiters. The only catch is that you have to recruit at least 25 members. And all of this recruitment related to March membership madness has to happen online. You know, we also got the winning departments also get $250 gift cards from Office Depot. The reason we want this to be online well first of all, I want to give us back to organic recruiting right having that, you know, our recruiters out in the field that are, you know, touching base with these folks every day I want to help improve that. Of course, we do an awful lot of recruiting here from national headquarters, whether it's, you know, through Facebook or ads or online or search or whatever it might be. But the best recruits into the always come from our members who invite them to the organization mentor them into the organization. And, you know, share, you know, that camaraderie with them, you know, I really don't know one national leader or department leader that's ever, pardon me, that's ever been recruited from a Facebook ad. So it's definitely helpful when you all are out there doing that one on one recruiting. The other thing it's important to recruit folks online for is that there's a higher conversion rate. So, when we look at the analytics, two things become very apparent. One, that they're when people sign up online with a credit card. They're likely to give us $300 out of the gate, which is great that's the best case scenario, but also because we've got the installment payments going if they do decide to pay installments. It's fire and forget, we don't have to to expend organizational resources on sending them quarterly statements, so that that conversion rate is much, much higher. So, you know, it's much more beneficial to everybody than just getting a, you know, check for 40 bucks and then we never hear from the person again. And remember just any online recruiting platform can be used. So whether it's your, whether it's your phone or iPad, their phone, whatever it is, if it comes in electronically, it counts. So appreciate all the effort there with recruitment, of course, this kind of what the bracket looks like. So you'll notice here, Virginia actually won the tournament last year. Well, a little Wyoming game of fight. And Virginia just barely eat it out. So, and Wyoming actually ended up being our MVP there. So it was a, it was a great battle all the way to the end. And, you know, the better you do in a current year's tournament, the next year you might get the first round by and preferred seating. So it's kind of a fun thing to do. And we always present the trophies at our commanders and agendas meeting toward the end of June or early part of July. Just a couple more quick reminders. Another reason to recruit folks online is that you can get up to three points instead of the traditional two for the new members being recruited. So you get more bang for your buck and for your effort when you recruit people online. We did a couple of years ago start expiring older points like any rewards program. We just had too much on the bottom line there and there were people, a lot of people on there that only recruited one or two members and, you know, didn't really have enough to buy anything in the store, that sort of thing. So these are all now expired on a three year rolling basis. So once you've had points on the on the system for longer than three years that next year end process will drop those will expire those points. So make sure you're using your points. We always expire the older ones first so feel comfortable in that, but use those points. I want to get you that that db swag and that cool gear. It's very cool. You don't have to wait for national convention of course to to utilize your points. Just go to db.trophywards.com or give the procurement department here at National Headquarters call they get you. One last thing. If you haven't already done so db.enjoymydeals.com. That's our new member advantages site. So you go there you register again all you got to give them is your membership number a name and an email address and a password that you create it'll register you in the system, and then you go out, you get on your phone whether it's an Apple device whatever go to the the my deals app look for the my deals app download it and you can use that username or password that you registered with and you're ready to rock and roll with some very nice discounts here. And if you're familiar with our member advantages program. Before we had, you know, bakers dozen or so of vendors that we had direct relationships with it took a lot of time energy and finance to maintain those relationships and they were really exclusive to dv and some of the vendors, you know, just threw everything at us which was great, but we want to make sure that you know we're with folks that are members, you know, want to engage with, you know, so now through the my deals app, you literally have access to thousands of discounts. It uses geolocation so those where you're at, they'll give you all the discounts in your area. You won't see discounts from just the national or regional brands that we're all familiar with, but you'll quite often see the mom and pop pizza shop that access is negotiated to deal with. So a lot of these deals are almost the same that, you know, we get, we got through those individual relationships. But I, you know, I can't tell you how much our members are appreciating using this right now. Essentially, when you see a deal you like you just generate the coupon percent it to the to the vendor or the retailer and you get the discount. It's that easy. So, you know, if you're looking to buy flowers or looking for, you know, shopping here at Christmas time, certainly don't forget to use the my deals app. You know, there's great also discounts on travel hotels and that sort of thing. A lot of these deals like that when you utilize them. And not only do you get a discount but dv also gets a percentage that we can then utilize to put back into our programs and services so it's definitely win win across the board please encourage everybody to download the my deals app and utilize it to its full extent. And that brings us to the end of the formal presentation I am ready for questions. Elizabeth if you've got some there. Yes, we have several. Thank you, Doug. And again, if you have questions, feel free to type them in the Q&A box and we'll get to as many as we can. Alright, so first question, how can I tell if I've already registered for my dv.org. So, if you go in in there to my dv.org and click the forgotten password section, it'll kind of tell you whether or not your email address has been registered or not. It'll tell you if it if it can't find it if it can find it, it'll shoot you the link to to generate a new password. Okay, great. Thank you. Why would a person have more than one membership and what are the rules for I guess for having multiple memberships. Certainly so the late great past national commander Larry Polzin out of California had. I think it was 47 memberships when he passed his goal. And he almost made it was to have a membership in each state and so a member can have a membership in, you know, one membership in each state, and then of course, Puerto Rico and DC. So what you're about to have is one membership in those states. You know, it's it. The restriction is really for voting integrity and that sort of stuff so when you register for department or national convention, you have to declare what chapter you're registering as a delegate from. But it's just a fun way to, you know, support the organization myself. I first got hired by DAV. I got hired out of our Phoenix office but before I had a chance to work there they asked me to go to Salt Lake so I was there for 10 years so my real first chapter was chapter six in Utah. So I when I moved to go work at the Detroit National Office National Service offices in Michigan. I left my membership there in chapter six just because I love those guys and, you know, bought a new membership in Michigan. And of course, when I came here to Kentucky, I bought a membership in Kentucky 19 so so there's no conflict when I, when I go to national convention I typically register as a as a member in chapter 114 out of Livonia Michigan. You know, that's just my personal preference. I was born and raised in Michigan. I take the membership away from from those other those other chapters. And, you know, what happens is every year I talked about our year and your beginning processes a little bit. One of the things I have to do is take a head count of all of our members. And we pay what we call a year and distribution based on the number of members. You know, that each individual chapter and department has. So if I was to adjust transferred my lifetime membership from chapter to chapter to chapter. Those chapters would have lost those additional resources to, you know, fill the gaps and service between, you know, what VA offers and what the reality on the street is so I was happy to have. I'm happy to have more than one one membership. I do have a membership, you know, in the blind chapter if you qualify for that that's kind of the exception, but they're not affiliated with a department per se. So that's a challenge everyone here now is to beat 47 memberships. Exactly. That's the I want to see that happen. Yes, Larry would love that. All right, our next question is from a DC in Tennessee, will we be able to have access to more than one chapters population summary and members. You know, the system is is very high speed low drag. And I'm my assumption is he's asking that or she's asking that as a department executive committee member. You know, we, the technology still does have its limits it's much greater than what we had with the legacy membership system which was nearly a three decade old platform. And because it keys off the officer reports at the chapter and department level, which again we've been able to expand access greatly. You know, we just don't have the ability to get that granular with, you know, the individual executive committee men within departments that sort of thing so. But here's the thing, certainly reach out to me if you have a need for a particular set of reports or whatever. My team and I can can screen that and you know, validate who you are that sort of thing and happy to share that with you there there's nothing again there's nothing proprietary in those reports or that typically somebody could use to hurt somebody so you know, just shoot us an email give us a call will work on that for you. I'm going to skip ahead a couple of questions because I think it'll clarify maybe what you just said, will district executive committee members be considered department officers. No, because again, it keys off of what we input based on the department officer report officer election report so DC folks are not listed on that report so that's the limitation. Okay, got it. Thank you. Someone said that they tried to enter medals last week I think they're talking about in their military record or history that did not allow them to do so are there any known limitations there. No. If that individual could send me an email. So we can look at that service record and see exactly what they're talking about I think it's pretty comprehensive, but I just want to be clear that, you know, whether it's a design limitation or he's having a technical issue. So if that individual could shoot me an email ID wells at dba.org. I'd love to take a look at that. And for anyone who might experience technical issues or problems accessing should they just email you. Yeah, absolutely. Sometimes if we, well, let me say this membership public at dba.org. I got a full team of membership specialists that you know live and breathe this stuff every day and quite often they can turn answers around to you a lot quicker than I can if I'm on travel or whatever it might be. So, you know, again, I'm happy to take emails or phone calls, but membership public at dba.org, you know, if it's a, if it's not a executive, you know, if you don't need to an executive to weigh in on, you might get a little bit quicker at the same time that way just I love pumping out my staff and they love communicating with y'all so don't hesitate to use them as well but if you're, you know, running in trouble somehow or whatever it is don't hesitate to reach out to me that's why I shared that information. At the beginning of the slide deck I love hearing from y'all and if I can't fix it. If my team can't fix it, we're going to, you know, we embrace the no wrong door approach here. We can get you to the person or the folks that can get you squared away for sure. Great, thank you. All right, someone asked, can I request a card for another member. No, that, well, yes, you can just email us at dba.org or pardon me membership public at dba.org or give us a phone call at the membership department we can get that generated right now the limitation within my dba.org is that again a keys off of your own membership number. However, you know, that's kind of a that's a stretch goal is we want to get our chapter and department leaders to be able to have access to other folks records. We just we're working through some security issues and some other things to try to realize that that capability in a safe manner. Great. All right, for cities with multiple chapters will we get an entire hot list and separate them. So that's a great question. The way we've always addressed that I want to continue to address it this way well first of all, just to make people understand the way we do the hot lists. The requirement is we send out a list of spreadsheet essentially to the department departments every year. They'll probably be getting those in the next month or two. And we leave it up to department leadership to tell us what zip codes should be assigned to what chapters. So the heart and fast requirement is that not every. Every zip code be assigned to a chapter a zip code can be assigned to multiple chapters, but every zip code has to be assigned to a chapter. We understand that that doesn't always kind of make sense, you know, as the crow flies. Some some zip codes are not necessarily geographically convenient to a particular chapter. It just happens that, you know, there's no chapter in that area and we need to make sure that we default to what the department wants because they understand the lay of the land in the department better than I do from my perch here at National headquarters. So, so in that case where you got, you know, perhaps two chapters that are in the same city or borough and maybe share some zip codes that sort of thing. Again, the hot list, depending what the department returns to us, you know, your hot list may have zip codes that are included on other chapters, hot lists, and that's a great thing. You know, if you're both recruiting the same same folks, whoever gets their first wins, I love that. And trust me, especially in those types of situations, we're always going to have more than enough member prospects on the hot list to go around. One more thing just a point of clarification on the hot list. If you're that chapter in the example that I kind of used an Eastern Rhode Island or whatever. You know, and there's not a ton of folks on your, on your hot list to make gold the minimum number you need to recruit is 10. So that's kind of the floor there that were that's how we generate that goal if you didn't have a bunch of folks on your hot list. Thank you. All right, someone asked what if I cannot find or remember my membership number. Just give us a call or shoot us an email at membership public adb.org and we'll look it up for you. Great. All right, how do you know how many points you have for recruiting to use in the store. Again, that's another reporting mechanism that we want to get out to you, but you're certainly welcome to give us a call and we can share that information with you. No sweat. Plus, our folks in the procurement department here that operate our local dv store here at nationally quarters they can look that up for you as well. No sweat. So is that information that is or will be available in mind dv.org. I want to try to get that into the member record. Yes, it's not something that's there yet and you know we've got some bigger fister for our right now, because we've got a work around where they can just shoot us an email and give us a phone call. That's probably a little bit down the road but certainly it's something I want to do I want to make you know I want to teach everybody to fish here when everybody be self sufficient that's that's another thing we can knock off the list for sure. All right, when will advanced access be available for the department level officers. When will advanced access. Yes, they might be referring to some other reports that aren't available. Yeah, so. Well, like I said those the other reports that we're going to make available are in QA right now. So hopefully we'll be rolling those out pretty quickly. So advanced access could also mean the ability to look at other members records that sort of thing again that's still a bit over the horizon but we are working on it if they meant something else. Please shoot me an email at dwells at dv.org on the activity report can you add the veterans phone and email. I think that's a request. Again, shoot me an email on that and I'll talk to our IT folks about that I can see where that could be helpful. It is if we have it in the system available on the membership best. Of course there are some spacing limitations and formatting limitations on that report but yeah shoot me an email and let's talk about that. When will a system be developed so that commanders can track recruiting production in the chapters by members. Read that again to me Elizabeth please. When will a system be developed so that commanders can track recruiting production in the chapters. So chapter off our party department officers have access to the chapter population summary reports. So they should be able to look that up. No sweat. You don't have to. You can also look at the department population summary and you can just, you know, generate the section of the report that that displays where all the chapters are at so that ability members are in the population summary. And I register at my dv.org without a membership number. No, we have again we have to have a membership number I mean that's really kind of the whole thing you have to have a membership membership. And they have a comment from someone who said they enjoyed the meeting so thank you for that. Absolutely thank you for attending. I would like to invite DAV women veterans to a department event is there a way to access a department list by gender. You know in the old system we had a report by gender. And I think in that we can still potentially run that I'll have to look at it but here's the thing with, you know, demographics. Again going back to the earlier conversation of self reporting right. You could say hey Doug give me a list of all of the female members in the department. And I can query the system for that. Chances are it's not going to be every female veteran in the department because, you know, for some reason people still to this day try to send us in, you know, membership applications that are incomplete for whatever reason. So, you know, for a long time we didn't require a lot of that information. And there's still ways to get around, you know, giving us that information I'm certainly not going to, because of one demographical type, you know, data point reject somebody as a member if they meet the, you know, required eligibility for membership. But just be aware that if we were able to generate a report based on whatever, you know, demographic you were looking for it more likely than not is is wildly off because of all that stuff that self reporting I can't, you know, force people to give me that type of information. Right when pulling department membership can we get it in alphabetical order for the entire department. Yeah, so if you generate, I'm assuming he's talking about the membership list for the department, which, you know, depending on what department year and that could be a monster of a report that would take a while to generate. Well, but if you generate it in a CSV, you should be able to support to generate that in army. If you do, if you generate it in CSV, you should be able to sort it by by me. So, again, it'll just be, it won't be pretty with all the headers and stuff like that but you'll understand what the columns are and you can do what you need to do with it. You know, again, depending on what department you date, probably the smallest department is going to be a monster of a report there. All right, we have a couple of minutes left so if anyone has any last minute questions please go ahead and submit those now. Doug, I have a question. Sure. It can department or chapter leadership register members for my dv.org on their behalf. Well, if they had a unique email address for that individual. You know, I wouldn't recommend that again because you need to. When you register part of the registration process is developing your unique password. So, I would say, no. All right, and then if you could just kind of summarize, you know, what are the advantages of having members register and utilize my dv.org. So great question. You know, at the, at the beginning I kind of talked about, you know, the importance of of as many members as possible registering for my dv.org so updating that service info making sure their memberships are squared away all that great stuff is important. You know, dv members are service oriented. So if if they haven't already served in some official capacity, they likely will. If you're already registered in dv.org. As soon as we get that officer report. You know your permissions within the system will be updated. So it just really knocks that turn around time down. So, you know, if you register and then, for whatever reason, never open it up again for a year or two once you've insured all your service record information is correct and all that good stuff. And you're content with your chapter and all that stuff. Perfect. Then you don't have to worry about it anymore until you would need to get in and access the reports repository probably. Another thing I'd remind folks of is the information that I presented tonight is not where dv.org ends. We are constantly looking at ways as we talked about during the q amp a for ways to improve. Not only the information that's available within my dv.org, but also the user experience. I would be adding stuff to this all the time and again I continually welcome feedback on ways to improve not only the site but also the information contained there and so again just please encourage everybody to to register and get access to the site as soon as possible. It's great stuff. Thank you for that wonderful presentation, lots of great information. And thank you to everyone who attended tonight and asked thoughtful questions, your interest and commitment help dv continue to grow and be the resounding voice for America's disabled veterans. If you have any follow up questions you can reach Doug the email at d wells at dv.org. As Doug mentioned you can also email membership public at dv.org. Also reminder that Doug will host another webinar on November 14 at 630pm Eastern time in which he'll cover the basics of membership benefits and recruiting. Thank you all again and enjoy the rest of your day.