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Published on Apr 15, 2016
With Zultys Web Chat, your customers can call or web chat with your staff as a free feature of your phone system.
This video shows both the customer view and agent view of a web chat session.
Requirements: Zultys MX version 11.0.4 or later, MXIE software for (Macintosh and Windows), ACD or ICC call group(s) administratively enabled for Chat, Web Chat Client template (provided by Zultys) to be customized and installed onto your web site by your web administrator, signed certificate