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Oracle Live Help On Demand to Salesforce Integration Demo

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Published on Jan 12, 2012

http://integration.pervasive.com/
SaaS Integration -
Demo video showing the integration between Oracle Live Help On Demand Agent console (SaaS integration Helpdesk application) and Salesforce. Shows how easily you can take inbound inquiries and convert them to opportunities, capturing user information, IM chat sessions and emails and moving them into actionable Saleforce content.

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