 Hey everyone, welcome to Higan Iruthil. We have here an FAQ for the soft launch happening on February 23, 2023, so is it a coincidence? Anyway, this soft launch by the way is happening in Malaysia, Singapore and Canada. So for those who are expecting it to be in their country, that is going to be happening in global launch, which it's not announced here, but the speculation is might be dropping in in April, but again, take it with a grain of salt. I'm not sure if that is finalized or not, but not, you know, not causing a panic here for global launch, but for now soft launch is happening on February 23rd. Let's go over the FAQ here. We have a couple of questions here. Some of these questions actually you can reference through the official Facebook page. So all of the questions are there or you could actually just pause this video and also read through some of the FAQ questions indicated here, but I'll go through each and one of them. I'll probably have an explanation on the other thing. So starting off with number one, it's going to be available on only on Android platform. It's not going to be available yet on iOS. So soft launch only on Android. For iOS, you'll be, you know, you'll be enjoying this game during the upcoming official release, which I said earlier, but again, it's not final. So don't be, you know, don't don't make, don't reference me just in case that it doesn't push through by April. But again, Android only for February 3, February 23 soft launch. And the next one is number two is soft launch open in all countries in this trick. So again, it's only open in Singapore, Malaysia, and Canada. For the rest of the world or the rest of the release, it's only going to be available on the full release or the official release of the game, not on the soft launch. But again, I mentioned earlier or in the previous video that you might be able to get some of these soft launch countries in their own Google Play Store. But again, you have to download the Google Play Store. You can actually find a way to do that. So I won't go into detail on that. Next up, will my data in progress be saved when the game releases officially? So all progress, all data in progress in the soft launch will be saved. And you can log in the soft launch server as usual when the game officially releases. They are going to be putting up probably a separate server for the soft launch and the official launch. So please make sure that you you actually understand that because if you have friends in soft launch and you play in the launch, probably you won't see each other unless they would merge those servers. And where the content and event of the soft launch server will stay the same with the open beta server. So again, there will be separate servers for the soft launch and for the official launch. But I'm not sure if content will be simultaneous. Will they be waiting for the official launch for all the content to go out? Or will soft launch people have advanced content or probably newer characters ahead of them before official launch that I cannot confirm at this point. So number four, when will the soft launch begin begins on February 23 again on the 2023 at 11 GMT plus eight until the game releases officially. Okay, so number five is the number of seats limited in the soft launch, obviously not. So that's the server will be accommodating as many players as it can in the, you know, in the countries that are indicated for the soft launch. Number six, can I log in as a guest on the soft launch login as a guest is not available on soft launch. rerolls will be affected by this because you'll have to be creating different accounts for you to reroll. Don't worry, I'll take you through the reroll process once soft launch or before or right after soft launch is launched. So is there any benefit if I top up in the soft launch? So please just read here or probably just have a pause on this video and try to read all of the benefits if we do top up on the soft launch and definitely there will be rebate percentages for this one. So also this is the rest of the rest of the explanation for the top up. And next is going to be where can I download the game for the soft launch download will be available as a pre download on 11 GMT on February 21. So that is exactly 48 hours before the launch. The link is going to be here. And I think it's going to be available in the designated countries that we specified for the soft launch in their own Google Play stores. So if not, you can actually click on this link to pre download the game for your for the countries that are participating in this soft launch. Okay, so what are the devices device requirements for running he going to Ruth Hill here are the system requirements again, please pause on these and check them out if your device is compatible with the new game coming out again so that you may actually prepare and not complain if the game is lagging on your end or is not really compatible with your device. And what do I do when there's an installation also pause on this video just in case if you want to read the instructions here and also number 11 what should you do when your game crashes also pause for this video and the last one is number 12. So what do I do if you encounter blurred or low resolution images. Again, please do follow the instructions here so that you can correct these these problems or the small glitches in your game. Okay, so at 13. So how do you claim your pre registration rewards they will be sent to you and your in mail game within an hour after a character has been created. So that means that the global will receive theirs when goes live. So soft launch guys are going to enjoy the pre registration rewards early number 14 do I contact the service how they contact this customer service during the soft launch also please read through the instruction here and if you want to get the latest information on hegan iruthel you can actually check out these pages here twitter facebook instagram youtube discord and reddit so hope to see you guys in the soft launch I'll try to I'll try to download the game as well during probably by tomorrow if I can and try to have a good head start okay guys in another note we have already reached a million pre registrations for hegan iruthel as you can see here we have still the link if you still want to register for the pre register for the game please click on these the devs might give us additional rewards in just in case if we reach another pre registration milestone before the 23rd so please do read pre register now if you still if you still want to pre register and if you want to probably have a you know a chance at additional rewards for the pre registration and we have achieved this one because we are getting media she is actually she doesn't have she didn't have a preview guys of um she didn't have a preview um during the cbt that uh i participated so she's totally new character we do have to review her hopefully she is going to be a good character to have because again we will need a lot of help to start this game and not sure what type of character she is she is probably range she has a pistol and media is a justice seeker she looks like a a jester kind of but again never mind she does look cool hopefully she could add to our better characters that we receive from the game and that is it so hopefully guys you can download the game if you're participating if your region is participating in the soft launch uh download it tomorrow and i'll see you in the soft launch on february 23rd so thank you very much guys for staying this far take care stay safe this is the warden and i'm out of here