 Hello everyone, I have been reading this book called The Decision Book, 50 Models for Strategic Thinking. And inside there's a brilliant chapter on feedback, and if we think about feedback in its broadest sense, so I'm just going to do a doodle while I talk, feedback for teachers, for students, for parents, or when we observe one another. So I'm just going to divide my page into four quadrants. Now most feedback, particularly when it comes to lesson observations or student work, it's often what went well, even what better if, and that kind of generates an emotional response, either positive or negative. But I kind of guess how can we move beyond this? So if we put advice here, complement here, criticism here, and suggestion in the bottom right. And if we take, let's see, this as a positive, this as a negative, negative, sorry so you can see that negative and positive. And so what would, what the kind of things we'd say here when given feedback would be, for example, I thought it was good and it still needs to change, so whatever that would be. And a really good coaching advice or feedback advice is instead of using the word but, I thought it was good, but it still needs to replace the word but with and. I thought it was good and it still needs to X, Y, Z. So that's a positive way of providing some advice. If you want to give someone a compliment, you could say something, I thought it was good and it can stay as this piece of work for the future well done. But that doesn't lead to necessarily any improvement. So what you can do with this is build on with the suggestion is I thought it was good and I could live with it and again instead of using the word and, sorry but, include the word and. So I thought it was good and it could stay like this. I can kind of live with it and consider and then you would give your suggestion. So it's almost like a solution focused coaching question. What if or what will or how might this improve if you consider X, Y, Z. The criticism, I thought it was bad and it has to change. You know and it can often evoke an emotional response. So there's four possible suggestions. Again, this has got me thinking in terms of decision book. Just consider that, share back your thoughts and perhaps we could come up with one or two examples in observations or how we give feedback and how we might use these four aspects when talking to one another, students or colleagues.