Loading...

Customer Experience Management: How do I Implement My Plan? Q 10 TOUCHPOiNTER Series

95 views

Loading...

Loading...

Transcript

The interactive transcript could not be loaded.

Loading...

Rating is available when the video has been rented.
This feature is not available right now. Please try again later.
Published on Jul 17, 2013

More Customer Experience Resources at http://www.touchpointguru.com (Speaker/Coach/Author) and http://www.CXstrategiesInc.com (Consultancy)

"Where Do I Start -- How Do I Put It All Together?"

You will gain a deeper understanding of:

• The touchpoint problem and value chains
• The two areas to focus your initial customer experience efforts including two considerations for choosing the first customer experience to map

Loading...

When autoplay is enabled, a suggested video will automatically play next.

Up next


to add this to Watch Later

Add to

Loading playlists...