 Yubata into entrepreneurship Tuesday Thank you very much, Barry, on matters intervening gast, on matters of entertainment events planning. It's all about entertainment, right? Right under one roof that is entrepreneurship Tuesday. I remember you can follow us across all social media platforms that is at Y254 channel at Michelle Ashiro. Is where you can find me. We have a question on our Facebook page and we are asking, so, par samples namu? Par samples na sabi? kama grozdni mwa kulaharewe t Richaku. We will now discuss all matters pertaining to human resources, management and industry. It has evolved from a long time before even a previous age. 2000 was regarded as a personal management. To beign a business partner is actually a HR person. I have none other than Neli Aiko, HR by profession. So thank you very much for coming through, welcome to the show. Thank you so much. Okay Yes. So the whole business of HR, profession, foam, way back it was regarded as personal management. We were talking about that earlier on and now it is evolve to, if you are HR person, you can get to be a business partner and being the board just to bring about strategic moves for the growth of the company and organization. So, at what point did you get into this particular business? HR business? Myself. At what point did I get into that business? At what point? I had been coming HR in 2014, inisha lao za teacher and I opted to change my career. I did a career change shift to human resource and have been working as HR personnel or HR professional and later I decided to open up my company on HR aspect. So what drove you from being a teacher to start up your own company in 2013? Actually I registered in 2013 when I was registering the company basically as a teacher I really wanted to deal with career aspect, career direction, career mentorship and as time goes I realized the thought of growing in my career and I opted to do HR as a course where I opted to shift my career to human resource which I also incorporated career aspect, what I'm doing right now I still deal with career where I talk to various organization on area of career and all edges on area of career as well Okay so in terms of maybe you could use this opportunity before you even continue to mention the name of your company and so that people can actually find you on website, on social media meanwhile as we continue this conversation My name is Neli Ayako, I run a company by the name Smatroyal Career Consultant I'm the founder of Smatroyal Career Consultant that started in 2013 but actively from 2017 and we offer various product on HR solution that is recruitment aspect, we also do training for various organization we also do payroll services, we also do company registration we also do HR policies and implementation we deal with HR consultants as a whole and also we deal HR outsourcing services So I would like to find out for someone who is watching and they are looking forward to getting to the human resource management industry What are some of the steps that one can take to move into the role of HR consultant First of all you need to understand the field very well You need to understand what does HR as a whole require for you to be a consultant over HR because you cannot be a consultant if you do not understand Having worked as a HR from the junior level to the senior position has given me a wide experience as a HR person and beside that you also need to go to school to understand what does HR as a course what does it require you to be as a person and understand all aspect of human resource to be able to advise other organization on area of human resource You mentioned earlier on on matters of recruitment and selection So if an organizational company calls you in as a consultant company so what do you guys look for because we young people out here we are looking for jobs so at all points we are taking a lay back to trying to understand what are these people looking for when it comes to selection and recruitment the whole process How do you do that? How does the company do it? I'll base with Smatrol why we do we advertise the position we get application we check on the application we sample them get the one that fit the position that we are having and after that we call this individual a number of them for interview end up having three of them that we present to our client basically just to have a look of who he can consider for that position basically what we are looking at when you are doing recruitment is the qualification terms of education experience do you have experience of that job and can you be able to work I think during the interview that matters is your attitude it's a key thing because you could be having all this but your attitude is very bad we might not be able to present you to the client because you will not be able to contribute much to that organization until the services that you guys do offer apart from what you mentioned career transition there is a resume there is something different resume to do with training and all that so if definitely young person is watching this is looking for a job and there are so many out there so what would be your advice in terms of cutting a niche for yourself that has been a problem basically as a HR when I was working I realized a number of people would miss up the opportunity as staff not because they did not have but because of what they did probably on their CVs and application and basically as a matriarch career consultant we came up with programs to handle this area of resumes career writing and how to do the presentation so we also take our candidate through this kind of training on Thursday 5th we are having a free one we will be just taking people through this kind of training how do you apply how do you present yourself in the interview how do you the content within the whole CV because we as a HR I know whenever I see a CV like this which CV will I go for that those CVs will not go for but I see the first appearance matters a lot so we are trying to train the young ones on how to do your presentation in your CV and not only doing your presentation also when you are forwarding to the HR how do you do it because it really matters a lot does it entail the presentation as the actual when you are being interviewed the training that is it's all package from application to the interview presentation and how to answer the question as well alright so let's get into now you have found your selected few of guys that you have recruited for a particular organization that is then there is another aspect of now skill gap an organization can be slacking in terms of the skills, the talent that they have how do you curb the fact that most of this organization tends to prefer to outsource outside as I said earlier we do not just deal with recruitment we are also HR consultant firm where we come in to advise you as a client what is right and what is required of you we are not just in the business of just pumping stuff in your company we look at various things and sometimes we will advise you basing on this skill can we guess someone who can run these roles can handle this role and this role instead of having one person can run this role and the other one running this other role so we will always advise you as a client what is right for you and who you require then what is the appropriate time to outsource for talent and the new blood into the organization the new ideas the right time to go for outsourcing outside compared to developing young talent within the organization it does not have actually a specific time I would say that but also depend on the opening that's there because if it's within the organization you are looking for a receptionist or admin and the someone who can be given that promotion to that position you will automatically go to there but if there isn't anyone you will automatically look for someone from outside it sounds so very enthusiastic and passionate about your industry so I would like to find out I believe everyone in terms of any industry there is something you are not comfortable with what would be your if you are given a chance in the human resource world what is something that you are not comfortable with that you would love to the industry to change some of the things from my side I would say basically aspect of the organization impressing HR as a whole because you will find some of the organization feel like you as a HR you are purely there to do filing do record management but you see that's not our aspect as a HR person we are there to advise the organization and most of the HR will not do that part because they are not given opportunity but HR are given opportunity to offer this service of advising and helping the organization to move to another level I believe things will happen so I would like to find out because in every company or any organization different industries there is always records of unethical situation how does your company deal with that or how would you advise any HR person or person who has been a victim to go about a situation where it was unethical that means we have a disciplinary process a whole disciplinary process and that's what HR has to come because if you are going to handle the disciplinary process of one an individual within an organization and you do not understand the process you will end up missing up and with this will cause the organization a lot so there is that process that HR has to take this individual person through it from the beginning to the end to ensure that it is in connection to those who are required as required so let's go back to some of the services again there's one that caught my eye career transition like you might be in one career and then you feel the need to move probably your passion has just you've got a passion for something else and you don't know how to go about that and you your company you offer this particular services so how does that even work I've been a victim of this so it's so easy and I did teaching as my first career and when I did teaching it's not what I really liked this is what my parents would really offer at that point and I really appreciate for that and the moment I finish up my teaching course and I started working as a teacher I felt like there's a need of changing my career to what I really like human resource aspect which now I really enjoy so why advise young ones on that aspect because they could be victim where they have found themselves doing something that they did not like and right now they want to do something they like I tell them the first your first career matters so much when you are thinking about doing career shift remember you also invested time you invested money within the first career so when you are shifting just so that you do not waste your resources like right now as a HR I do training as a teacher I was teaching it's in connection so I keep on encouraging the young ones do as you are doing the shift do it in a way that you don't go off what you really did on your firsts is there a form of counseling because if you really invested so much in your previous career and you are ready for the other maybe you might feel like in terms of finances I am really straining and you are actually questioning yourself if I am actually making the right decision in terms of your training are there counseling sessions where you just make sure that your client has a clear focus or clear head that you are actually taking the right decision sure we do that because you look at right now I spent 3 years in college I have worked maybe for 3 years I have been working for another more than 20 years or 30 years if I am having a career that I am not comfortable it means that I am going to be a slave within that career so we take them through that kind of counseling and how to transit because it requires money time so we help them on a smooth way on how to be able to transit from this career to another without affecting your life ok, speak about transition and now the elimination part if you are HR person you actually there is a mandate where you can actually eliminate an employee so how do you go about remembering that this person is receiving bad news and castings may just be flowing do you have any experience in your line of work for over taken now when I take up a responsibility as a HR this one of my role termination where I have to handle it it is not a nice one but it is done very well with HR because I will not call you and tell you you are going home right I am releasing you out of the organization there is a way as a HR we are talented on how to handle you as much as you are going to be released you will feel comfortable that I am being released but you feel bad that I am leaving the job but there is a counseling take them through slowly by slowly that this is going to happen and you have to take it nicely but still the other opening if it comes we will still recommend you and we advise them on how best they can also build their career even outside there maybe you could take this opportunity and talk to young people who are looking for jobs and also in terms of the services and your company how they can find you on social media yes as I said we are matura career consultants we are in town center Malim Cooperative House that's where we are we are also found in Facebook for the young people who are looking for a job we offer opening for jobs for various people in connection with various organizations but we also need serious people who are coming to look for jobs because there are things they look for jobs you call them for interview you send them for the next interview they don't appear it's all about when the client call them they are answering the client says I don't need this person so we need serious people who are interested who are ready to work and who are willing to learn but we are open we offer the recruitment aspect and job replacement for various companies ok, so how can they find you on social accounts basically we are in Facebook matura career consultant we also have a website www.maturacareers.co.ke as we are winding up right now I would like to find out your take on the majority of us think that you guys are officers, organization officers because you are always in low enforcement and we are trying to avoid you because we are not sure of what you might tell our bosses now I would say as a HR person you are required to have integrated whatever is shared with you it's between me and you do not fear HR that should be your close friend because people are able to advise you they are able to help you so if you keep away from them automatically you are going to miss up yeah, we are there to help you at any cost, any point alright, we are going to take that home we are not going to fear HR personnel anymore so at Michela Shira is where you can find me you can follow us across our social media platform that is at Y254 channel remember we have a question on Facebook and we are asking the products which you bagain for all you have to do is use the hashtag entrepreneurship Tuesday at Michela Shira is where you can find me across so coming up, I believe it's good music coming your way so make sure you don't touch the dial remember our time frame is still 10 am yes